Teleperformance Lead Trainer Interview Questions and Answers

Q1. Basic screening questions related to job function and responsibilities.
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Q1. AML, KYC, compliance, regulatory, sanctions, Transaction monitoring. How risk is assessed and what factors change it?
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Q1. Salary discussions, leaves, project related info, onboarding assistance.
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Q1. Would you like to be pioneer for client of mortgage underwriting operations management?
Ans. 
Yes, I would like to be a pioneer for the client of mortgage underwriting operations management.
• Being a pioneer in this field would allow me to contribute to the development and improvement of mortgage underwriting operations.

• I would have the opportunity to implement innovative strategies and processes to enhance efficiency and accuracy in underwriting operations.

• Being a pioneer would also involve staying updated with ...read more
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Q1. About your self , previous organization work details,
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Q2. Skill development of process
Ans. 
Skill development of process is crucial for team success.
• Identify the skills needed for the process

• Provide training and resources for skill development

• Encourage team members to practice and apply new skills

• Regularly evaluate and provide feedback on skill development

• Adjust the process as needed based on skill development
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It depends on for which process have requirement of people. It could be Shipping and Logistics related and or health care department related and finance & account as well.

Q1. General information and behavioral questions. They check how long you want to do job with company and sustainability in the job.
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Q1. This is final round with process Management and may be hard if you didn't prepare.
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