This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 30 Jan, 2020
Overall Rating
3.4/5
How AmbitionBox ratings work?
Category Ratings
3.6
Company culture
3.6
Job Security
3.6
Skill development
3.2
Work Satisfaction
3.0
Work-Life balance
3.0
Promotions/Appraisal
1.4
Salary & Benefits
Teleperformance is rated
3.4 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
3.4 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Lead Trainer in
Indore
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 30 Jan 2020
Likes
Work ethics and learning opportunities given to everyone
Dislikes
Salary structure isn't up-to the mark
Work Details
More of handling training stuffs managing team and training work
Work days: Monday to Saturday
(Flexible Timings)
Lead Trainer in
Indore
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 27 May 2019
Likes
Work environment is good. Opportunities are ample. People are cooperative in nature.
Dislikes
Compensation is below market standard. Often there is no co-relation between KRA, KPI & Designation. Value of particular designation is ambiguous. Scope of learning is limited. Systematic planning is not there often decisions are taken to meet immediate business requirements without focusing too much on long term plans.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Indore
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 20 Dec 2024
Likes
The job security is good.
Dislikes
The domestic process should be more non partial about the promotions. Because the promotions process is not transparent at all. Those who getting the higher position are corrupted and pollute whole culture of the company. The employee care should be more active and sharp to handle those so called higher production managers.
Technical Support Engineer in
Jaipur
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Dec 2024
Likes
You'll get salary on time
You will be fluent in English
Work from home but they always scare you for WFO and give threat for job loss.
Dislikes
Work culture is hell.
No skill development.
MNC is just for name.
Paid CAB and worst food facility
Management is hell
Even seniors and Supervisor don't know about the process.
Work Details
Work days: Monday to Friday
(Strict Timings)
Trainer in
New Delhi
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 07 Dec 2024
Likes
Company policies are the only thing I like about Teleperformance Gurgaon 398 site.
Dislikes
Not sure about other TP sites, but TP Gurgaon 398 only cares about their image and reputation not the employees’ actual overall wellbeing as they claimed to do.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Trainer in
New Delhi
Full Time
·
Corporate Training Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 22 Nov 2024
Likes
Except salary n appraisals everything was great
Dislikes
Salary packages for internal employees are less in comparison to external hirings. Appraisals good only for those selective employees every year
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Noida
Full Time
·
Product Management - Technology Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 01 Nov 2024
Likes
Pathetic work culture in TP, no support from HR end all are just 12th pass hired HR they don’t even know how to behave with the people with employees they guys behaving like we are owner of the company.
I will never suggest to anyone to join TP.
Dislikes
Worst organisation worst Human Resources hired pathetic work culture.
Toxic HR.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Jaipur
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Oct 2024
Likes
Overall scope for growth and career advancement
Dislikes
Manupulative nature of some bosses at ley level creates deadlock but overall organizational environment allows for involving management to mitigate those deadlocks are really handy inresolving the problems really comes handy
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Trainer in
Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Sep 2024
Likes
I loved my Job
Dislikes
Who can work for a place where the management cares about people who do not care about their employees. The HR loves sycophancies and toadyism. They will nenevr support you if you do not grovel at their feet.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Navi Mumbai
Full Time
·
Back Office Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Sep 2024
Likes
NA
Dislikes
No one helped when i raised mental harassment because of the director and wanted to leave the company on spot. Infact i was asked to pay and then leave but when i am not mentally ok to work how can work their and the director who mentally harassed always kept asking me to put down my papers and he will waive off notice period but this never happend
Work Details
Work related travel:This is a desk job.
Team Lead in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Sep 2024
Likes
No likes
Dislikes
The work culture is bad and specifically abt ijp rolled out they give to people they know who is working there for many years and no appraisal and salary is very less for all the roles that’s there . Hr over there is a problem creator and it is not employee centric at all. Not good environment to work. A very dirty place to work
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Mohali
Full Time
·
Wfm Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 27 Aug 2024
Likes
Teleperformance is well known company and I was happy to work in the company. My maximum experience was fantastic with TP.
Dislikes
I dislike the management of Teleperformance. Their is no any management for employee care. HR and EC department are not able to take any decisions in favor of employees. All the department are dependent on higher managers, who are doing partiality and favourtism with the employees according to their religion. After giving of 6 years of loyalty and stability to the company, I'm facing issue of racism, disrespect, managers showing down to sikh religion and comments on character. They always want to go on trips with female employees, but after denying them they doing all the things which impacted on professional life. There was not any plan to leave the company but managers giving lots of mental stress everyday by saying alots of inappropriate and unprofessional words. So at the end I'm forced by them to resign. Their is no any right to speak about these issue, because their is no rule against the management. Also they are not paying for overtime what employees did as per business requirements, which is totally against the labor law. Now they are creating problems in full & final settlement. I just want fair decisions on all of the above and want to clear my overtime and final settlement along with experience letter....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Other Teleperformance Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Customer Service Executive in
Mohali
Full Time
·
Marketing Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 24 Dec 2024
Likes
You can expect your salary before the date.
Supportive trainers and all other seniors.
Dislikes
Switching between shifts without any prior notice or notification and change in Lobs was very irritating and unbearable.
Work Details
Work policy:
My working mode was working from home and there is only week off.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Mumbai Suburban
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Dec 2024
Likes
Decent Salary
Dislikes
Worse Management, No Job Security, Favouritism, No person life, No good facilities, micro management, Break scheduled by them. No freedom.
Please think 10 time before joining.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Assistant Manager in
New Delhi (working remotely)
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 21 Dec 2024
Likes
The only thing you may get while working here is you might get promoted earlier than when you would in other organisations. Rest, overall its an average or below place to work
Dislikes
Work Culture is not good. Employee engagement do not happen... Plus management is very poor
Analyst in
Hyderabad / Secunderabad
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 20 Dec 2024
Likes
I love the fact that the job security here is amazing and prefers their employees to stay within the TP family. Depending on your process and manager the experience can be worse to excellent . on average i can say that the work culture is 2.5/5.
Dislikes
The fact that the promotions here are do not match the package they offer. other than that everything is fine.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Chat Support Executive in
Dehradun (working remotely)
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Nothing to like in this company specially the management is worst and harassing the agents that client will delete your ID and get absconded
Dislikes
Management is very poor and no support from anyone even after there is a death in your family they only wanted you to perform in any situation
Horrible company I have ever worked
Management Consultant in
Gurgaon / Gurugram
Full Time
·
Management Consulting Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2024
Likes
The team was really encouraging, the workplace was diverse , and the there were so many opportunities to learn that helped me develop both personally and professionally .
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Kolkata
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Dec 2024
Likes
Nothing to like anything ...
Fake promises are very good in this company. All give fake promises
Dislikes
All the managers and the team leaders are worst. No one wants to help the employee. All the high designations are doing show off with thier work culture. The work culture and the work balance is really very bad. All uses slangs to scold someone or the other. If the employee wants to take a leave the managers and the TL do not approve the leave, rather they remove all the access from the floor and sent a mail to your maild id of Full and Final settlement. The worst company ever I have ever seen. And also, they "DO NOT GIVE THE EXACT SALARY THAT IS MENTIONED IN THE OFFER LETTER."
I suggest do not join this company or else you guys will loose money, time and as well as your mental health....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Assistant Manager Operations in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 15 Dec 2024
Likes
There are few leadership who needs to sit and think what are they doing,there is no professionalism and biased culture however not all process or managers are like that but there are managers who are womanisers and also borrow money from junior level showing their authority
Dislikes
Work ethics of some manages like simha in booking.com process who is a womaniser and 3rd class category human being who is biased towards female employee and also borrow money from all level
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Manager in
Gurgaon / Gurugram
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Dec 2024
Likes
So far nothing in 2 years.
No work culture, abusive environment, bully old vintage people, hopeless amd low esteem peers. Committed bonus is not paid, unrealistic expectations. Hire people with fake and unprofessional promises. Withdrawn cabs once someone joins in
Dislikes
Everything, this is the worst company i have ever worked
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Nothing much . they will make you work like machine every single day. sometimes we have worked from 10 pm to 7pm without even a single break.so pathetic work culture.
Dislikes
sales pressure targets you are forced to dial 400-500 numbers in a single day or you have to do sales plus they have had stopped me till 8pm for doing calls and make sales daily very unprofessional behaviour
People also ask about Teleperformance's Lead Trainers
How is Teleperformance to work for?
Teleperformance is rated 3.4 out of 5, based on 2 reviews by employees on AmbitionBox.
Teleperformance is known for Company culture which is rated at the top and given a rating of 3.6. However, Salary & Benefits is rated the lowest at 1.4 and can be improved. To know first hand how it is like to work at Teleperformance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Teleperformance?
According to AmbitionBox ratings, Teleperformance employees rate its salary and benefits as 1.4 out of 5. You can know more about Teleperformance Salaries at AmbitionBox
How is the work culture at Teleperformance?
Work culture is rated 3.6 at Teleperformance by 2 employees. While job security is rated 3.6 and work-life balance is rated 3.0 at Teleperformance. Read detailed reviews by employees of Teleperformance on AmbitionBox.