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Sutherland Global Services
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What employees say about Sutherland Global Services?
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Monday to Friday
75% employees reported
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Rated by Women
3 reviews
Rated by Men
4 reviews
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7 reviews found
Lead Trainer in Chennai
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good management Skill can be developed Salary on time
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Promotions delayed Salary is less compared to other companies for the current role
Lead Trainer in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
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Skill development
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Likes
Nothing . complete politics no respect to employees , poor policy even if your hired in. Lead roles you will only do taking calls ..they very un organized
Dislikes
The management, the hr team is a disaster in air bnb ,they hire for no reason worst culture in ofc lot of politics,
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift
Work related travel: This is a desk job.
Lead Trainer in Hyderabad / Secunderabad
Corporate Training Department
Overall Rating
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Skill development
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Likes
Nothing is good there
Dislikes
Management and salary of messed there
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Lead Trainer
Corporate Training Department
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Likes
Nothing pathetic management and company to work with .... even if you donate your kidney,lungs and liver they will still starve and will ask for More ...if you have no 1 in this world...then you can join Sutherland.... limitless working hours....thank God we only have 24 hours in a day... Or else they would have asked for more
Dislikes
Everything pathetic
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Lead Trainer in Hyderabad / Secunderabad
Corporate Training Department
Overall Rating
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Skill development
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Likes
1. Senior Leaders over and above Sr. Director are awesome personalities and are true leaders. Spefically people Like Anil Neerengil, SatyaSivakiran M, VVS Prasad, Swarup Chillkumur & shilpa Vijay K have been my inspirations and they are awesome people to work with. 2. Allows freedom in style of work 3. Leaders encourage and recognize real talent
- Job security - Good
- Work-life balance - Good
Dislikes
1. Very weak mid level management 2. Team Lead and associate personal relationships impact work allocation uniformity 3. Very less salary when compared with the market 4. Not one leader i was able to find in the current Mid Level Mangement untill Senior Manager
- Salary - Poor
Work Details
Always exciting. My work in the "support function" was highly recognized and appreciated.
Work days: Monday to Friday (Strict Timings)
Lead Trainer in Kochi
Corporate Training Department
Overall Rating
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Skill development
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Work-life balance
Likes
Training and few colleagues
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Unhealthy ego
Work Details
Work is good
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Lead Trainer in Chennai
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
Culture
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Transportation
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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Senior Associate in Bangalore / Bengaluru
Full Time
Operations Support Department
Overall Rating
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Skill development
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Likes
I really enjoyed my time working at Sutherland, especially because of strong management team and the supportive work environment. During my two years there, I had the opportunity to grow both professionally and personally. I appreciated the focus on career growth and continuous training opportunities.
- Skill development - Good
- Company culture - Excellent
Dislikes
One of the challenges I faced during my time at Sutherland was the high turnover rate and the lack of follow through on long term performance. I believe that for any organisation to thrive, it’s important for leadership to not only focus on short term goals but also support employees in realising long term success.
- Job security - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Chennai
Full Time
Customer Success Department
Overall Rating
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Skill development
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Likes
I love the atmosphere and how they treat
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Cafeteria is good but the shopkeeper is very rude to all employees which is annoying , unclean restrooms , sometimes cab issues .
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Hyderabad / Secunderabad
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
Nothing intested
Dislikes
Performance ratings will be provides as per employees performance for overal financial year. Says that appraisal will be based on that rating but i never seen a transparent appraisal process means how much amount is going to increase for the particular rating.
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Bad
Work Details
Work policy: Untill they calls to come to office WFH runs.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Chengalpattu
Full Time
Finance Department
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Likes
NOTHING is there for LIKES & PROS, Lots of criminal & hidden office politics, Lots of huge hidden & secret & criminal & very illegal privacy violations, personal life violations and human rights abuses & violations very secretly & in a very hidden manner
Dislikes
BEGGARS SALARY, NO new skills learnings & NO career development at all, huge hidden & secret & direct & indirect tortures & tormentations , huge discriminations , degradations & disrespect & blemishes & severe dignity damages, severe negative exploitations and heart-less attitude by HR & Mgmt and by even some criminal peers who are very unworthy in any subjects & communication, and completely doesn't have any quality standards in the behaviour, character & attitude....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Mumbai
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
Nothing liked
Dislikes
Everything including no growth
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Technical Support Engineer in Chennai
Full Time
IT Network Department
Overall Rating
Category Ratings
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Skill development
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Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Senior Associate in Bangalore / Bengaluru
Full Time
Operations Support Department
Overall Rating
Category Ratings
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Skill development
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Likes
None of the things are employee friendly
Dislikes
Everything here in this company are dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Team Lead in Chennai
Full Time
Service Delivery Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
Promotions
- Salary - Good
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Job Security is a question
- Job security - Poor
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Hyderabad / Secunderabad
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Shift timings was good
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Graveyard shifts
Senior Trainer in Mumbai
Full Time
University Level Educator Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Overall Rating
Other Sutherland Global Services Reviews
Customer Support Executive in Chennai
Full Time
Non Voice Department
Overall Rating
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Skill development
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Company culture
Work-life balance
Likes
I don't like Sutherland
Dislikes
Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Associate Customer Service Executive in Mumbai
Full Time
Voice / Blended Department
Overall Rating
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Skill development
Job security
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Company culture
Work-life balance
Likes
Were very happy with the Sutherland as company as compare the to the process in which I was working
- Salary - Good
- Work-life balance - Excellent
Dislikes
I was happy while I was working over there but there was no fun activities and no team outing Nothin to entertain employee we just have to work and go home now enjoyment at all
- Job security - Poor
- Promotions - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country.
Mandarin Language Expert in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
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Skill development
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Likes
Worst moment for my life they just discrimination with North people and their management worst manegement. There is no work culture and no ethics no respect especially in BST Mandarin and chat processes management.
Dislikes
Yes I'm strongly say this is not for work even one day.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Lead in Gurgaon / Gurugram (working remotely)
Full Time
Market Research & Insights Department
Overall Rating
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Skill development
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Likes
The employees are quite nice and friendly, probably because they share same pain.
- Salary - Good
- Job security - Good
Dislikes
Managers are dishonest, don't think about the employees mental health.
- Skill development - Bad
- Promotions - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
Company is not good during the fnf and they do not care about the employees once they leave the company and moreover they do not provide the reliving documents to the employees so they can join any other company and they will not give in written the last working day.
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
All the things after once resigned the process is s very tiring and tedious .
- Promotions - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Associate in Hyderabad / Secunderabad
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
Salary for every worker has to be increased atleast 24,000 would be great and every employee would grateful ready to work for Sutherland and need more resting hours or atleast more week off with applied shift
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Need more increment in salary because food and other personal things would help the employee very much as a small change leads to big help in future
Associate in Hyderabad / Secunderabad
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
As I am Working in Sutherland company the best thing is work from home job I really love it and it very helpful to balance home and work.
- Company culture - Excellent
Dislikes
We have every month metrics due to some Criteria some not able to meet metrics so without any intimation we got PIPs which is not good for performance so many they terminated bcz of PIP
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
Associate in Kochi (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
Work culture is good along with the infrastructure and the facilities the company provide.
- Salary - Good
- Company culture - Good
Dislikes
Nothing is permanent. You may get promoted one day and taken back the other day . There is a lot of favourism.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
Senior Operations Specialist in Mumbai
Full Time
Operations Department
Overall Rating
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Skill development
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Likes
This was the first company I worked, great team and excellent management. Whatever I am today, they have built and molded me. I am proud of working with Suth and I would like to thank the entire company and HR - Ashish who recruited and gave me this opportunity to work with them. Thanks for everything.
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
None
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Team Manager in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
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Skill development
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Likes
There is nothing to like about working with Sutherland..
- Job security - Good
Dislikes
Worst HR team doing nothing other than recruitment. WFM is like puppet doing nothing except uploading the files shared to them. Transport department is if no use...still using the old pattern of assigning cabs to employees There's a lot more which is not said by many out there.
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
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AmbitionBox has 7 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right compan...y for you. 75% of employees reported the working days at Sutherland Global Services as Monday to Friday. Read more- Home >
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