Teleperformance Customer Service Associate Reviews

Likes

Some trainers are good. Some people are helpful. Salaries are given on time

Dislikes

The ambience of the production floor is the worst. It's so toxic and so much biased you can't even imagine. The HR department won't give you leave even if there is a death in your house or if your seriously ill. Most of the top level guys the Team leaders and specially The HR department are very much toxic biased and they won't evencare about your mental health, there is no cab facilities untill you are certified and during that too they'll give you shifts which seems impossible to come....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

I have learnt so many things from here, this company is best for freshers. Training was very good. Salary package is good also

Dislikes

People are not supportive, not a single person if we have any isse we share with TL and AM they don't listen also company doesn't have system for agent still they are hiring new employees, system, mouse headphones everything is worst here, i am gonna leave this company soon.

Likes

I don't like that company this is just for an experience purpose

Dislikes

I have been absconded from the company without any of my guilts ... I was suffering from jaundice and hepatitis A, I had shown the documents and reports to my team leader but he denied to give me leaves where I had 24 leaves in my leave bucket

Likes

NA process is good for fresher, maintain your daily score. They won't bother with you

Dislikes

But forget about your leaves and planning with your friend cause you don't even know when is your weekoff

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Teleperformance is often recognized for providing a positive work environment, with many employees noting a good balance between work and personal life, supportive leadership, and opportunities for advancement. Common feedback includes praise for the team-oriented culture, thorough training, and flexible shift options, all contributing to a favorable workplace. However, individual experiences can differ based on the role and location....Read More

Dislikes

Nothing best company work till yet

Likes

Life and job balance.

Dislikes

Internal politics are more. Certificate are given to the favourite team leader's employee but not deserving employee. Promotion never happen. TL and assistant manager never promote employees.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

NA

Dislikes

One of the worst company I have ever seen. Managements are nonsense. So many amature publics are there in management. They don't have any efficiency. Work culture are very bad. They terminate any time the eligible candidates without any prior notice and without any valid reason.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The management is so useless that you get a lot of free time at training. You just sit there and waste your productive time.

Dislikes

The company has no beneficial policy. Not at all employee centric. They say they pay better salary then other companies in the market, that's true the CTC is high but the net what you get in hand is nothing compared to that. They claim money for everything even for your pf they claim the employee and employer both contribution from your salary only so the company pays nothing to be precise. The work life balance is nowhere to be found cause they will make you work for 10 hours a day without paying any OT. Very cheap company, they lie. Don't trust them you won't get any cab facility even if they tell you that you will get....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Just fresher salary is good..

Dislikes

very bad work culture.. there was no job security... This is target base bpo... HR does not give you correct information.. I am worked here... Last month I am left this company bcz they are always fake promises ...

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The Process which I was working was Sorted… There was no hectic pressure as it was a B2B process.. TL Mr. Sanjay Paravattani and Manager Mr. Nasir Shaikh was helpful and always approachable.. I felt like a family where I met such wonderful peoples around me… Moreover, the most Sorted Guy is Mr. Akash Singh who not only knows the deep insights of the process in and out, but also he ensures that every step should taken carefully and transparently…. I wish Mr. Akash Singh for his future endeavours and he reach new heights at his career!!...Read More

Dislikes

There was some Macromanagement which was happening at every point of time… but in my case it was worst…. This macro management was so extreme… Mr. Sanket Dugalwar was the No.1 guy to being arrogant towards me, always threatening that he will put me into NCC and he will show his power to me at my house in case of any little bit mistakes…. He is the No.1 guy who takes this issue very personally (Like he thinks himself as a Manager) and also he adds 30-40 curse words to me… And to spice it up, Miss. Kokila Bishwakarma was always ready with him, getting too much personal and being disrespectful towards the seniors… Requesting the management to educate the employees that personal grudges should be kept aside and help each other for the overall growth of the process...Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The salary and the office location and the international Voice Process.

Dislikes

The Management, the HR is bad. The audit team in Kolkata comes intoxicated everyday or is busy in gossiping with girls and they forget to audit the responses. My responses were not audited , and it was the process fault for my negative response, but no auditing was done and I was immediately fired.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.