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Teleperformance Customer Service Associate Reviews

Updated 20 Feb, 2025
Overall Rating
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3.4/5
based on 1.9k reviews

Rating distribution

Category Ratings

3.3

Skill development

3.2

Company culture

3.1

Job security

3.1

Salary

3.1

Work-life balance

3.0

Work satisfaction

2.9

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What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

63% employees reported

Rotational Shift

Rotational Shift

56% employees reported

Flexible timing

Flexible timing

51% employees reported

No travel

No travel

72% employees reported

Gender based rating

3.5
female

Rated by Women

672 reviews

3.3
male

Rated by Men

1.1k reviews

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Top Mentions in Teleperformance Customer Service Associate Reviews

1.9k reviews found

Sort by: Popular

Top Teleperformance Customer Service Associate Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to r ... read more
Q2. What is the important part of appology to the customer?

Get interview-ready with top interview questions

View all 33 questions
Q3. What is customer service? What is your daily routine? What did BPO industry ... read more
Q4. What do you understand by the term ‘customer service’ ?
Q5. Do you think the quality of customer service in India is poor?
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Customer Service Associate Jobs at Teleperformance

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People also ask about Teleperformance's Customer Service Associates

Is Teleperformance a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 1.9k employee reviews, it's clear that most customer service associates have an average experience working at Teleperformance. Skill development holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about skill development and career growth on AmbitionBox.
Does Teleperformance pay their Customer Service Associates well?
According to AmbitionBox reviews, Teleperformance customer service associates rate their salary and benefits at 3.1 out of 5, based on 1.9k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's customer service associates salaries here and to read reviews specifically about salary and benefits at Teleperformance for customer service associates, click here .
How is the work culture at Teleperformance for Customer Service Associates?
Work culture at Teleperformance for customer service associates is rated 3.2 out of 5 by 1.9k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Teleperformance for customer service associates, click here .
How is the job security at Teleperformance for Customer Service Associates?
Based on 1.9k reviews on AmbitionBox, Teleperformance's customer service associates rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance. To read reviews about job security at Teleperformance for customer service associates, click here .
Is work from home available to Customer Service Associates at Teleperformance?
According to AmbitionBox, 20% of Teleperformance's customer service associates work from home permanently, 63% work from the office, and 17% follow a hybrid model, based on 144 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at Teleperformance as a Customer Service Associate?
To get a job at Teleperformance as a Customer Service Associate, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.

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Teleperformance Customer Service Associate Salary
based on 6.1k salaries
₹0.9 L/yr - ₹4.2 L/yr
At par with the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
27 total responses
onsite
International/On-site exposure
5 total responses
freemeal
Free meal
5 total responses
healthInsurance
Health insurance
17 total responses
+5 more benefits
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