Teleperformance Customer Service Associate Kolkata Reviews

Likes

Ontime salary, emergency preference from your TL, premium working station, helpful colleagues.

Dislikes

The company has lot of policies for it's client but when it comes to their employees they bare care about them, everytime we hear this candidate got ZTP this candidate got terminated. Clients and the organization itself do not care as they know very well if one employee leaves automatically someone else will automatically com in his/her place as there are thousands of employees working for this company. There is pressure regarding the performance as well....Read More

Work Details

Work related travel: This is a desk job.

Likes

Nothing to like anything ... Fake promises are very good in this company. All give fake promises

Dislikes

All the managers and the team leaders are worst. No one wants to help the employee. All the high designations are doing show off with thier work culture. The work culture and the work balance is really very bad. All uses slangs to scold someone or the other. If the employee wants to take a leave the managers and the TL do not approve the leave, rather they remove all the access from the floor and sent a mail to your maild id of Full and Final settlement. The worst company ever I have ever seen. And also, they "DO NOT GIVE THE EXACT SALARY THAT IS MENTIONED IN THE OFFER LETTER." I suggest do not join this company or else you guys will loose money, time and as well as your mental health....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Some trainers are good. Some people are helpful. Salaries are given on time

Dislikes

The ambience of the production floor is the worst. It's so toxic and so much biased you can't even imagine. The HR department won't give you leave even if there is a death in your house or if your seriously ill. Most of the top level guys the Team leaders and specially The HR department are very much toxic biased and they won't evencare about your mental health, there is no cab facilities untill you are certified and during that too they'll give you shifts which seems impossible to come....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

I don't like that company this is just for an experience purpose

Dislikes

I have been absconded from the company without any of my guilts ... I was suffering from jaundice and hepatitis A, I had shown the documents and reports to my team leader but he denied to give me leaves where I had 24 leaves in my leave bucket

Likes

NA process is good for fresher, maintain your daily score. They won't bother with you

Dislikes

But forget about your leaves and planning with your friend cause you don't even know when is your weekoff

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

NA

Dislikes

One of the worst company I have ever seen. Managements are nonsense. So many amature publics are there in management. They don't have any efficiency. Work culture are very bad. They terminate any time the eligible candidates without any prior notice and without any valid reason.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The management is so useless that you get a lot of free time at training. You just sit there and waste your productive time.

Dislikes

The company has no beneficial policy. Not at all employee centric. They say they pay better salary then other companies in the market, that's true the CTC is high but the net what you get in hand is nothing compared to that. They claim money for everything even for your pf they claim the employee and employer both contribution from your salary only so the company pays nothing to be precise. The work life balance is nowhere to be found cause they will make you work for 10 hours a day without paying any OT. Very cheap company, they lie. Don't trust them you won't get any cab facility even if they tell you that you will get....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Just fresher salary is good..

Dislikes

very bad work culture.. there was no job security... This is target base bpo... HR does not give you correct information.. I am worked here... Last month I am left this company bcz they are always fake promises ...

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing to be liked here

Dislikes

Everything to be disliked here

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.