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Teleperformance Customer Service Associate Kolkata Reviews

Updated 2 Mar, 2025
Overall Rating
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2.9/5
based on 265 reviews

Rating distribution

Category Ratings

2.9

Salary

2.8

Skill development

2.6

Company culture

2.5

Job security

2.5

Work-life balance

2.4

Promotions

2.4

Work satisfaction

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

77% employees reported

Rotational Shift

Rotational Shift

82% employees reported

Flexible timing

Flexible timing

59% employees reported

No travel

No travel

70% employees reported

Gender based rating

3.0
female

Rated by Women

88 reviews

2.8
male

Rated by Men

152 reviews

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Top Mentions in Teleperformance Customer Service Associate Kolkata Reviews
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265 reviews found

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Top Teleperformance Customer Service Associate Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to r ... read more
Q2. What is the important part of appology to the customer?

Get interview-ready with top interview questions

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Q3. What is customer service? What is your daily routine? What did BPO industry ... read more
Q4. What do you understand by the term ‘customer service’ ?
Q5. Do you think the quality of customer service in India is poor?

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Read Teleperformance Reviews based on similar designations

2.7
 Customer Service Executive

 (131)

2.9
 Customer Care Executive

 (107)

2.6
 Customer Support Associate

 (49)

2.9
 Team Lead

 (45)

2.8
 Customer Support Executive

 (43)

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People also ask about Teleperformance, Kolkata Customer Service Associates

Is Teleperformance, Kolkata a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 265 employee reviews, it's clear that most customer service associates have a below average experience working at Teleperformance, Kolkata. Salary holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about salary and career growth on AmbitionBox.
Does Teleperformance, Kolkata pay their Customer Service Associates well?
According to AmbitionBox reviews, Teleperformance, Kolkata customer service associates rate their salary and benefits at 2.9 out of 5, based on 265 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance, Kolkata's customer service associates salaries here and to read reviews specifically about salary and benefits at Teleperformance, Kolkata for customer service associates, click here .
How is the work culture at Teleperformance, Kolkata for Customer Service Associates?
Work culture at Teleperformance, Kolkata for customer service associates is rated 2.6 out of 5 by 265 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Teleperformance, Kolkata for customer service associates, click here .
How is the job security at Teleperformance, Kolkata for Customer Service Associates?
Based on 265 reviews on AmbitionBox, Teleperformance, Kolkata's customer service associates rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Kolkata. To read reviews about job security at Teleperformance, Kolkata for customer service associates, click here .
Is work from home available to Customer Service Associates at Teleperformance, Kolkata?
According to 42 AmbitionBox reviews, Teleperformance, Kolkata does not currently offer any work-from-home options to customer service associates. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

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Teleperformance Customer Service Associate Salaries in Kolkata
based on 1.2k salaries
₹0.9 L/yr - ₹5.2 L/yr
At par with the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
6 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
3 total responses
childCareBenefits
Child care facility
2 total responses
+3 more benefits
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