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3.9

based on 27.1k Reviews

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Teleperformance Customer Service Executive Kolkata Reviews

based on 118 reviews
Updated 18 Dec, 2024

Overall Rating

2.8/5
How AmbitionBox ratings work?

Category Ratings

2.8

Salary & Benefits

2.5

Skill development

2.3

Work-Life balance

2.3

Work Satisfaction

2.3

Job Security

2.3

Company culture

2.2

Promotions/Appraisal

Top Mentions in Teleperformance Customer Service Executive Kolkata Reviews

118 reviews found

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Top Teleperformance Customer Service Executive Interview Questions

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asked in Customer Service Executive interview
Q1. Q.9 what do you know about BPO or teleperformance?
View answers (18)
asked in Customer Service Executive interview
Q2. What is key performance indicator ( kpi )
View answers (13)

Get interview-ready with top interview questions

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asked in Customer Service Executive interview
Q3. Why you want to join teleperformance ?
View answers (6)
asked in Customer Service Executive interview
Q4. How will you handle a irritated customer?
View answers (2)
asked in Customer Service Executive interview
Q5. Why is it important to satisfy a customer?
View answer (1)
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Top trending discussions

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Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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People also ask about Teleperformance, Kolkata Customer Service Executives

Is Teleperformance, Kolkata a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.8 out of 5 from over 118 employee reviews, it's clear that most customer service executives have a below average experience working at Teleperformance, Kolkata. Salary & Benefits holds the highest rating at 2.8, while career growth is rated the lowest amongst all factors at 2.2. Read reviews about salary & benefits and career growth on AmbitionBox.
Does Teleperformance, Kolkata pay their Customer Service Executives well?
According to AmbitionBox reviews, Teleperformance, Kolkata customer service executives rate their salary and benefits at 2.8 out of 5, based on 118 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance, Kolkata's customer service executives salaries here and to read reviews specifically about salary and benefits at Teleperformance, Kolkata for customer service executives, click here.
How is the work culture at Teleperformance, Kolkata for Customer Service Executives?
Work culture at Teleperformance, Kolkata for customer service executives is rated 2.3 out of 5 by 118 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Teleperformance, Kolkata for customer service executives, click here.
How is the job security at Teleperformance, Kolkata for Customer Service Executives?
Based on 118 reviews on AmbitionBox, Teleperformance, Kolkata's customer service executives rate job security at 2.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Kolkata. To read reviews about job security at Teleperformance, Kolkata for customer service executives, click here.
Is work from home available to Customer Service Executives at Teleperformance, Kolkata?
According to 20 AmbitionBox reviews, Teleperformance, Kolkata does not currently offer any work-from-home options to customer service executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

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Teleperformance Customer Service Executive Reviews by Locations

Teleperformance Kolkata Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 118 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 73% of emp...loyees reported the working days at Teleperformance as Rotational Shift. 54% employees reported the work timings at Teleperformance as Strict timing. Read more

Work Policy for Teleperformance Customer Service Executive Kolkata

i
Workplace policy may vary based on Department, Designation and Location.

based on 20 reviews in last 6 months

Work from office

Work from office

95%
Hybrid

Hybrid

5%

2 days/week from office

5%

Gender Based Ratings for Teleperformance Customer Service Executive Kolkata

based on 112 reviews
2.7
Rated by 48 Women

Rated 2.8 for Salary & Benefits and 2.4 for Skill Development

women
2.8
Rated by 64 Men

Rated 2.8 for Salary & Benefits and 2.6 for Skill Development

men

Working Days for Teleperformance Customer Service Executive Kolkata

based on 118 reviews
Rotational Shift
73%
Monday to Saturday
14%
Monday to Friday
7%
Alternate Saturday off
3%
Other
3%

Work Timings for Teleperformance Customer Service Executive Kolkata

based on 118 reviews
Flexible timing
Strict (4pm - 1am)
Strict (10pm - 7am)
46%
5%
4%
45% employees reported other strict timings

Shift Timings for Teleperformance Customer Service Executive Kolkata

based on 118 reviews
Day shift
Night shift
63%
37%

Business Travel for Teleperformance Customer Service Executive Kolkata

based on 118 reviews
No travel
72%
Within city
25%
Within country
3%
Teleperformance Customer Service Executive Salaries in Kolkata
based on 670 salaries
₹1 L/yr - ₹6.4 L/yr
At par with the average Customer Service Executive Salary in India
View more details
Employee Benefits for Teleperformance Customer Service Executive Kolkata
cab
Office cab/shuttle
2 total responses
meal
Cafeteria
5 total responses
softskill
Job/Soft skill training
4 total responses
retirement
Retirement benefits
0 total responses
View All
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