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Teleperformance
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Filter reviews by Teleperformance Customer Service Executive Mohali Reviews
Overall Rating
based on 136
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Hybrid
55% employees reported
Rotational Shift
77% employees reported
Flexible timing
56% employees reported
No travel
82% employees reported
View more detailed insights
Gender based rating
Rated by Women
46 reviews
Rated by Men
74 reviews
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a deputy manager
4d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
Got a question about Teleperformance?
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asked in
Customer Service Executive interview
Q1. Q.9 what do you know about BPO or teleperformance?
asked in
Customer Service Executive interview
Q2. What is key performance indicator ( kpi )
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asked in
Customer Service Executive interview
Q3. Why you want to join teleperformance ?
asked in
Customer Service Executive interview
Q4. How will you handle a irritated customer?
asked in
Customer Service Executive interview
Q5. Why is it important to satisfy a customer?
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Teleperformance.
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People also ask about Teleperformance, Mohali Customer Service Executives
Is Teleperformance, Mohali a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 136 employee reviews, it's clear that most customer service executives have an average experience working at Teleperformance, Mohali.
Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.9.
Read reviews about
skill development
and
career growth
on AmbitionBox.
Does Teleperformance, Mohali pay their Customer Service Executives well?
According to AmbitionBox reviews, Teleperformance, Mohali customer service executives rate their salary and benefits at 3.2 out of 5, based on 136 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Mohali's customer service executives salaries
here
and to read reviews specifically about salary and benefits at Teleperformance, Mohali for customer service executives,
click here
.
How is the work culture at Teleperformance, Mohali for Customer Service Executives?
Work culture at Teleperformance, Mohali for customer service executives is rated 3.4 out of 5 by 136 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Teleperformance, Mohali for customer service executives,
click here
.
How is the job security at Teleperformance, Mohali for Customer Service Executives?
Based on 136 reviews on AmbitionBox, Teleperformance, Mohali's customer service executives rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Mohali. To read reviews about job security at Teleperformance, Mohali for customer service executives,
click here
.
Is work from home available to Customer Service Executives at Teleperformance, Mohali?
According to 11 AmbitionBox reviews, Teleperformance, Mohali does not currently offer any work-from-home options to customer service executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance,
click here.
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Teleperformance Customer Service Executive Reviews by Locations
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Teleperformance Mohali Reviews by Designations
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Teleperformance Customer Service Executive
Salaries in Mohali
based on 224 salaries
₹1.1
L/yr - ₹5.2
L/yr
At
par with the average Customer Service Executive Salary in India
View more details
Office cab/shuttle
1 total
response
Health insurance
2 total
responses
Job/Soft skill training
10 total
responses
Cafeteria
6 total
responses
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