Teleperformance Customer Service ExecutiveGurgaon / Gurugram Reviews
based on 294 reviews
Updated 16 Jan, 2025
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
3.7
Skill development
3.6
Company culture
3.6
Job Security
3.6
Work Satisfaction
3.5
Work-Life balance
3.5
Salary & Benefits
3.5
Promotions/Appraisal
Teleperformance is rated
3.7 out of 5 stars on
AmbitionBox, based on 294 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
3.7 out of 5 stars on
AmbitionBox, based on 294 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Teleperformance Customer Service Executive Gurgaon / Gurugram Reviews
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294 reviews found
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Popular
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
After Sales Service & Repair Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 16 Jan 2025
Likes
I don't like this company as such it sucks but the process I worked in starting it was heaven but after the new maneger it become hell for ever employee.
Dislikes
Company's manager are very toxic and manipulating in nature. They will tell that you'll get the promotion and then after afterwards start ploting politics between employees.
Skill learning, work satisfaction and employee behaviour
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Aug 2024
Likes
The trainer was the worst
Dislikes
The environment is toxic
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 Jul 2024
Likes
No
Dislikes
Company is just About harrasment for the advisor roles
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 25 Jul 2024
Likes
Access to learning modules and training is good.
Dislikes
Work culture is very poor and operations TL and above are non considerate and rude.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Jun 2024
Likes
Don't ever work in tele performance
Dislikes
Everything
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 20 Jun 2024
Likes
I like the culture over there.
Dislikes
The way they used to check the person on the every floor 2-3 times at a day as they are using machine to check human bodies and machines are harmful.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 10 Jun 2024
Likes
Good
Dislikes
Average not likenot like
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Recovery Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 May 2024
Likes
There is nothing good in this company, the city here is very dirty. This company has ruined my life.
Dislikes
jitendra tomar very disgusting manager
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 May 2024
Likes
Everything above is wonderful
Dislikes
Companies managment on lower scale was not good very toxic I would request Anirud Monga sir to hire good team leaders like Nikhil Jeenwal majority of them were horrible
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 30 Apr 2024
Likes
Work culture is good
Dislikes
Pressure
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
After Sales Service & Repair Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 08 Apr 2024
Likes
Liked the environment
Dislikes
Sometimes you gotta work on sundays
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Nov 2023
Likes
Worst company I have ever came across, they will ask you to give them 5 star rating and they will come again and again to your system when you are working just to ask you to give the company 5 star rating and then send them a screenshot of the same on priority basis.
There is no job security at all, they can ask you to leave anytime even if it's not your fault, management is worst. Salary is on time that is the only good thing. They will ask you to leave if you are getting Dsats which is process driven.
Their tools are also not working. Since I came here I saw many people leaving because they asked them to leave....Read More
People also ask about Teleperformance, Gurgaon / Gurugram Customer Service Executives
Is Teleperformance, Gurgaon / Gurugram a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 294 employee reviews, it's clear that most customer service executives have an average experience working at Teleperformance, Gurgaon / Gurugram. Skill development holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 3.5. Read reviews about skill development and career growth on AmbitionBox.
Does Teleperformance, Gurgaon / Gurugram pay their Customer Service Executives well?
According to AmbitionBox reviews, Teleperformance, Gurgaon / Gurugram customer service executives rate their salary and benefits at 3.5 out of 5, based on 294 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Gurgaon / Gurugram's customer service executives salaries here and to read reviews specifically about salary and benefits at Teleperformance, Gurgaon / Gurugram for customer service executives, click here.
How is the work culture at Teleperformance, Gurgaon / Gurugram for Customer Service Executives?
Work culture at Teleperformance, Gurgaon / Gurugram for customer service executives is rated 3.6 out of 5 by 294 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance, Gurgaon / Gurugram for customer service executives, click here.
How is the job security at Teleperformance, Gurgaon / Gurugram for Customer Service Executives?
Based on 294 reviews on AmbitionBox, Teleperformance, Gurgaon / Gurugram's customer service executives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance, Gurgaon / Gurugram for customer service executives, click here.
Is work from home available to Customer Service Executives at Teleperformance, Gurgaon / Gurugram?
According to 12 AmbitionBox reviews, Teleperformance, Gurgaon / Gurugram does not currently offer any work-from-home options to customer service executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at Teleperformance, Gurgaon / Gurugram as a Customer Service Executive?
To get a job at Teleperformance, Gurgaon / Gurugram as a Customer Service Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.
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