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Teleperformance
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Filter reviews by Teleperformance Customer Service Associate Gurgaon / Gurugram Reviews
Overall Rating
based on 260
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
44% employees reported
Flexible timing
49% employees reported
No travel
73% employees reported
View more detailed insights
Gender based rating
Rated by Women
72 reviews
Rated by Men
177 reviews
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260 reviews found
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a deputy manager
4d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
Got a question about Teleperformance?
Ask anonymously on communities.
asked in
Customer Service Associate interview
Q1. Situational: If customer gets damaged product and he is saying he want to r ... read more
asked in
Customer Service Associate interview
Q2. What is the important part of appology to the customer?
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Customer Service Associate interview
Q3. What is customer service? What is your daily routine? What did BPO industry ... read more
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Customer Service Associate interview
Q4. What do you understand by the term ‘customer service’ ?
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Customer Service Associate interview
Q5. Do you think the quality of customer service in India is poor?
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Customer Service Associate Jobs at Teleperformance
People also ask about Teleperformance, Gurgaon / Gurugram Customer Service Associates
Is Teleperformance, Gurgaon / Gurugram a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 260 employee reviews, it's clear that most customer service associates have an average experience working at Teleperformance, Gurgaon / Gurugram.
Skill development holds the highest rating at 3.6, while salary is rated the lowest amongst all factors at 3.1.
Read reviews about
skill development
and
salary
on AmbitionBox.
Does Teleperformance, Gurgaon / Gurugram pay their Customer Service Associates well?
According to AmbitionBox reviews, Teleperformance, Gurgaon / Gurugram customer service associates rate their salary and benefits at 3.1 out of 5, based on 260 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Gurgaon / Gurugram's customer service associates salaries
here
and to read reviews specifically about salary and benefits at Teleperformance, Gurgaon / Gurugram for customer service associates,
click here
.
How is the work culture at Teleperformance, Gurgaon / Gurugram for Customer Service Associates?
Work culture at Teleperformance, Gurgaon / Gurugram for customer service associates is rated 3.4 out of 5 by 260 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Teleperformance, Gurgaon / Gurugram for customer service associates,
click here
.
How is the job security at Teleperformance, Gurgaon / Gurugram for Customer Service Associates?
Based on 260 reviews on AmbitionBox, Teleperformance, Gurgaon / Gurugram's customer service associates rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Gurgaon / Gurugram. To read reviews about job security at Teleperformance, Gurgaon / Gurugram for customer service associates,
click here
.
How do I get a job at Teleperformance, Gurgaon / Gurugram as a Customer Service Associate?
To get a job at Teleperformance, Gurgaon / Gurugram as a Customer Service Associate, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.
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Teleperformance Customer Service Associate Reviews by Locations
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Teleperformance Gurgaon / Gurugram Reviews by Designations
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Teleperformance Customer Service Associate
Salaries in Gurgaon / Gurugram
based on 520 salaries
₹1
L/yr - ₹5.1
L/yr
9%
less
than the average Customer Service Associate Salary in India
View more details
Office cab/shuttle
7 total
responses
Free meal
1 total
response
Health insurance
1 total
response
Job/Soft skill training
16 total
responses
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