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3.9

based on 29.8k Reviews

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Teleperformance Customer Service Associate Gurgaon / Gurugram Reviews

Updated 1 Mar, 2025
Overall Rating
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3.5/5
based on 260 reviews

Rating distribution

Category Ratings

3.6

Skill development

3.5

Job security

3.4

Company culture

3.3

Work-life balance

3.3

Work satisfaction

3.1

Salary

3.1

Promotions

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

44% employees reported

Flexible timing

Flexible timing

49% employees reported

No travel

No travel

73% employees reported

View more detailed insights

Gender based rating

3.5
female

Rated by Women

72 reviews

3.5
male

Rated by Men

177 reviews

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Top Mentions in Teleperformance Customer Service Associate Gurgaon / Gurugram Reviews
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260 reviews found

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What people are saying about Teleperformance

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a deputy manager
3d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. ... read more
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Top Teleperformance Customer Service Associate Interview Questions

asked in Customer Service Associate interview
Q1. Situational: If customer gets damaged product and he is saying he want to r ... read more
View answers (39)
asked in Customer Service Associate interview
Q2. What is the important part of appology to the customer?
View answers (5)

Get interview-ready with top interview questions

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asked in Customer Service Associate interview
Q3. What is customer service? What is your daily routine? What did BPO industry ... read more
View answers (4)
asked in Customer Service Associate interview
Q4. What do you understand by the term ‘customer service’ ?
View answers (3)
asked in Customer Service Associate interview
Q5. Do you think the quality of customer service in India is poor?
View answers (2)
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Read Teleperformance Reviews based on similar designations

3.7
 Customer Service Executive

 (300)

3.5
 Customer Care Executive

 (196)

3.7
 Senior Customer Service Executive

 (102)

3.6
 Team Lead

 (82)

3.4
 Customer Support Executive

 (79)

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Customer Service Associate Jobs at Teleperformance

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People also ask about Teleperformance, Gurgaon / Gurugram Customer Service Associates

Is Teleperformance, Gurgaon / Gurugram a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 260 employee reviews, it's clear that most customer service associates have an average experience working at Teleperformance, Gurgaon / Gurugram. Skill development holds the highest rating at 3.6, while salary is rated the lowest amongst all factors at 3.1. Read reviews about skill development and salary on AmbitionBox.
Does Teleperformance, Gurgaon / Gurugram pay their Customer Service Associates well?
According to AmbitionBox reviews, Teleperformance, Gurgaon / Gurugram customer service associates rate their salary and benefits at 3.1 out of 5, based on 260 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Gurgaon / Gurugram's customer service associates salaries here and to read reviews specifically about salary and benefits at Teleperformance, Gurgaon / Gurugram for customer service associates, click here .
How is the work culture at Teleperformance, Gurgaon / Gurugram for Customer Service Associates?
Work culture at Teleperformance, Gurgaon / Gurugram for customer service associates is rated 3.4 out of 5 by 260 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Teleperformance, Gurgaon / Gurugram for customer service associates, click here .
How is the job security at Teleperformance, Gurgaon / Gurugram for Customer Service Associates?
Based on 260 reviews on AmbitionBox, Teleperformance, Gurgaon / Gurugram's customer service associates rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Gurgaon / Gurugram. To read reviews about job security at Teleperformance, Gurgaon / Gurugram for customer service associates, click here .
How do I get a job at Teleperformance, Gurgaon / Gurugram as a Customer Service Associate?
To get a job at Teleperformance, Gurgaon / Gurugram as a Customer Service Associate, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.

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Teleperformance Customer Service Associate Reviews by Locations

Teleperformance Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 260 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 44% of emp...loyees reported the working days at Teleperformance as Rotational Shift. 51% employees reported the work timings at Teleperformance as Strict timing. Read more
Teleperformance Office Photos
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Teleperformance Customer Service Associate Salaries in Gurgaon / Gurugram
based on 520 salaries
₹1 L/yr - ₹5.1 L/yr
9% less than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Teleperformance Customer Service Associate Gurgaon / Gurugram
cab
Office cab/shuttle
7 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
16 total responses
+1 more benefit
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