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Teleperformance Customer Service Associate Hyderabad / Secunderabad Reviews
Overall Rating
based on 56
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Saturday
52% employees reported
Flexible timing
44% employees reported
No travel
65% employees reported
View more detailed insights
Gender based rating
Rated by Women
24 reviews
Rated by Men
27 reviews
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a deputy manager
3d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. ...
read more
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Customer Service Associate interview
Q1. Situational: If customer gets damaged product and he is saying he want to r ... read more
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Customer Service Associate interview
Q2. What is the important part of appology to the customer?
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Q3. What is customer service? What is your daily routine? What did BPO industry ... read more
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Q4. What do you understand by the term ‘customer service’ ?
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Q5. Do you think the quality of customer service in India is poor?
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People also ask about Teleperformance, Hyderabad / Secunderabad Customer Service Associates
Is Teleperformance, Hyderabad / Secunderabad a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 56 employee reviews, it's clear that most customer service associates have an average experience working at Teleperformance, Hyderabad / Secunderabad.
Skill development holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.7.
Does Teleperformance, Hyderabad / Secunderabad pay their Customer Service Associates well?
According to AmbitionBox reviews, Teleperformance, Hyderabad / Secunderabad customer service associates rate their salary and benefits at 2.9 out of 5, based on 56 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance, Hyderabad / Secunderabad's customer service associates salaries
here
.
How is the work culture at Teleperformance, Hyderabad / Secunderabad for Customer Service Associates?
Work culture at Teleperformance, Hyderabad / Secunderabad for customer service associates is rated 2.9 out of 5 by 56 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at Teleperformance, Hyderabad / Secunderabad for Customer Service Associates?
Based on 56 reviews on AmbitionBox, Teleperformance, Hyderabad / Secunderabad's customer service associates rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Hyderabad / Secunderabad. To read reviews about job security at Teleperformance, Hyderabad / Secunderabad for customer service associates,
click here
.
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Teleperformance Customer Service Associate
Salaries in Hyderabad / Secunderabad
based on 430 salaries
₹1
L/yr - ₹5.4
L/yr
5%
less
than the average Customer Service Associate Salary in India
View more details
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