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Teleperformance Customer Service Associate Hyderabad / Secunderabad Reviews

Updated 27 Feb, 2025
Overall Rating
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3.0/5
based on 56 reviews

Rating distribution

Category Ratings

3.2

Skill development

3.1

Job security

3.1

Work-life balance

2.9

Company culture

2.9

Salary

2.8

Work satisfaction

2.7

Promotions

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

52% employees reported

Flexible timing

Flexible timing

44% employees reported

No travel

No travel

65% employees reported

Gender based rating

3.2
female

Rated by Women

24 reviews

2.7
male

Rated by Men

27 reviews

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Top Mentions in Teleperformance Customer Service Associate Hyderabad / Secunderabad Reviews
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56 reviews found

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Top Teleperformance Customer Service Associate Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to r ... read more
Q2. What is the important part of appology to the customer?

Get interview-ready with top interview questions

View all 33 questions
Q3. What is customer service? What is your daily routine? What did BPO industry ... read more
Q4. What do you understand by the term ‘customer service’ ?
Q5. Do you think the quality of customer service in India is poor?

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Read Teleperformance Reviews based on similar designations

3.7
 Analyst

 (324)

3.2
 Customer Service Executive

 (43)

2.5
 Customer Support Executive

 (30)

3.4
 Customer Care Executive

 (28)

2.9
 Team Lead

 (23)

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People also ask about Teleperformance, Hyderabad / Secunderabad Customer Service Associates

Is Teleperformance, Hyderabad / Secunderabad a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 56 employee reviews, it's clear that most customer service associates have an average experience working at Teleperformance, Hyderabad / Secunderabad. Skill development holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.7.
Does Teleperformance, Hyderabad / Secunderabad pay their Customer Service Associates well?
According to AmbitionBox reviews, Teleperformance, Hyderabad / Secunderabad customer service associates rate their salary and benefits at 2.9 out of 5, based on 56 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance, Hyderabad / Secunderabad's customer service associates salaries here .
How is the work culture at Teleperformance, Hyderabad / Secunderabad for Customer Service Associates?
Work culture at Teleperformance, Hyderabad / Secunderabad for customer service associates is rated 2.9 out of 5 by 56 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at Teleperformance, Hyderabad / Secunderabad for Customer Service Associates?
Based on 56 reviews on AmbitionBox, Teleperformance, Hyderabad / Secunderabad's customer service associates rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Hyderabad / Secunderabad. To read reviews about job security at Teleperformance, Hyderabad / Secunderabad for customer service associates, click here .

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5% less than the average Customer Service Associate Salary in India
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