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What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

69% employees reported

Flexible timing

59% employees reported

No travel

73% employees reported

View more detailed insights

Gender based rating

3.4

Rated by Women

18 reviews

3.8

Rated by Men

72 reviews

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Top Mentions in Teleperformance Customer Service Associate Agra Reviews

101 reviews found

Sort by: Popular

Customer Service Associate in Agra

Full Time

Customer Success, Service & Operations - Other Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 14 Nov 2024

Likes

I have learnt so many things from here, this company is best for freshers. Training was very good. Salary package is good also

Skill development - Good
Job security - Good

Dislikes

People are not supportive, not a single person if we have any isse we share with TL and AM they don't listen also company doesn't have system for agent still they are hiring new employees, system, mouse headphones everything is worst here, i am gonna leave this company soon.

Work satisfaction - Bad
Company culture - Bad

Customer Service Associate in Agra

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 05 May 2024

Likes

Training given is good and helpful for further work and experience while in the training period.

Dislikes

Do not have a work life balance, non cooperative seniors, have no future growth, no benifits provided to the employees, doesn't have any proper management in the office.

Salary - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Agra

Full Time

Banking Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 12 Feb 2025

Dislikes

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

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Customer Service Associate in Agra

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 09 Oct 2024

Likes

Only the faculty and facilities

Dislikes

The main issue I faced in this organisation is pc crunch because of the pc availability my login time always increased by 2-3 hours

Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad

Customer Service Associate in Agra

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Aug 2024

Likes

I like there leave policies

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I didn't like leave policies

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Agra

Full Time

BD / Pre Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Jul 2024

Likes

Good for starting your career in corporate

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary same for experience and fresher

Customer Service Associate in Agra

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Apr 2024

Likes

I like the environment of TP.

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary - Bad

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Customer Service Associate in Agra

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

5.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 16 Apr 2024

Likes

Company organised games in quality and fastival activities

Skill development - Excellent

Dislikes

Company weather is impacted in mind set

Salary - Poor
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Associate in Agra

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 18 Mar 2024

Likes

Best opportunity for bright future

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

No problem do not reply

Salary - Bad
Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Agra

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Sep 2023

Likes

teleperformance's infrastructure is well and enviornment also

Company culture - Good
Work-life balance - Good

Dislikes

what i will tell about ,is based on my real experience so there are lot's of reason for dislike but mention some and important facts are below 1: there is lot of feminism 2: lot's of politics 3:lot's of discrimination 4: floor environment is not as it should be like other bpo

Salary - Poor
Job security - Bad
Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Agra

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 11 Dec 2023

Likes

Senior is supportive by nature and girls security is good 😊👍.

Work-life balance - Excellent

Dislikes

Salary is very low as compared to others MNC. And no good insensitive is there.

Salary - Poor
Skill development - Bad
Job security - Bad
Work satisfaction - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Agra

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 02 Oct 2023

Likes

Very good culture and environment

Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

I'm not satisfied his Salary

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Agra

Full Time

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 16 Jul 2023

Likes

It is good working at Teleperformance as it was MNC

Company culture - Good

Dislikes

Job security was very critical issue. Very small things have ZT.

Job security - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Agra

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 03 Feb 2023

Likes

There is little things that make me to stick with this company like, i can work after my college, and earn some money.

Salary - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

There is lots of things that make me dislike the company, like some TL behaviour with there CSA is Rude, also there is no job security they can fire you whenever they want.

Job security - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Agra

Full Time

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 26 Jun 2023

Likes

Work culture & environment is great!

Skill development - Good
Company culture - Excellent

Dislikes

Obviously, timings are so annoying

Job security - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Agra

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

4.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 19 Sep 2023

Likes

Culture and employees

Work satisfaction - Good

Dislikes

Not getting a promising amount or salary not getting appraisal

Salary - Poor
Skill development - Poor
Promotions - Bad
Company culture - Bad

Customer Service Associate in Agra

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 May 2023

Likes

Best management system and support to work with every cultural parties and sports functions

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There have many more policies.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Associate in Agra

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Feb 2023

Likes

Sorry to say but m very dis satisfied bcz of seniors behaviour.

Dislikes

Break issue .. even u wants to take short break to go washroom you hav to tell your supvisor.. even if we want to take a lunch take permission to seniors. Very disappointed .. !!

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Service Associate in Agra

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 21 Aug 2023

Likes

good performance

Salary - Excellent
Work-life balance - Excellent

Dislikes

no dislike company

Job security - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Agra

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 06 Jun 2023

Likes

Here staff is supportive

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Systems are not in good condition

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 101 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 69% of emp...Read more

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Teleperformance Customer Service Associate Agra Reviews

Teleperformance Customer Service Associate Agra Reviews

What employees say about Teleperformance?

Workplace insights

Rotational Shift

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

101 reviews found

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Teleperformance Customer Service Associate Reviews by Locations

Teleperformance Agra Reviews by Designations