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Engaged Employer

Teleperformance

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3.9

based on 30k Reviews

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Teleperformance Customer Service Representative Agra Reviews

Updated 12 Feb, 2025

Overall Rating

3.0/5

based on 11 reviews

Rating distribution

3 (27.3%)

2 (18.2%)

1 (9.1%)

2 (18.2%)

Category Ratings

3.5

Salary

3.5

Work-life balance

3.2

Company culture

3.2

Skill development

2.8

Work satisfaction

2.6

Promotions

2.1

Job security

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

72% employees reported

Flexible timing

50% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

4.3

Rated by Women

3 reviews

2.9

Rated by Men

7 reviews

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Top Mentions in Teleperformance Customer Service Representative Agra Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Customer Service Representative in Agra

Full Time

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 12 Feb 2025

Likes

Shift timings

Salary - Good
Work-life balance - Good

Dislikes

Working environment Staff does not behave good with executives

Job security - Poor
Promotions - Poor

Work Details

Work policy: Work from office only

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Sun Pharmaceutical Industries

Join us and thrive in a company culture that inspires and empowers.

Customer Service Representative in Agra

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 07 Jul 2024

Likes

Nothing the environment is not functioning

Dislikes

Behaviour and the end process

Salary - Poor
Skill development - Poor
Job security - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

What people are saying about Teleperformance

View All

Can someone advice whether I should join HDFC Bank with almost Half CTC or Teleperformance (TP), a BPO with Double CTC? Job Role: Inbound Customer Support. Factors: WFH: TP ✅️ HD... read more

Which Organisation to Join? Please provide reason(s) or if you have any suggestion.

4 participants . poll closed

Got a question about Teleperformance?

Ask anonymously on communities.

Customer Service Representative in Agra

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

2.0

Job security

4.0

Promotions

2.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 May 2023

Likes

Because of culture facility

Salary - Good
Skill development - Excellent
Promotions - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Teleperformance have a worst management

Job security - Poor
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Get interview-ready with top interview questions

View all 11 questions

Customer Service Representative in Agra

Business Process Outsourcing Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 11 Jan 2021

Likes

Best thing is they are giving opportunity to everyone who is in need of Job...

Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Many things but one of them is System is not available at time for evening representatives..

Work Details

Job is quite interesting I struggled every day for system for my shift turn but I learnt everything on the job. I got a chance to do something.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Representative in Agra

Customer service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Oct 2019

Likes

Highly appreciated this job in this company so that's why I want do this job again in company. Thanks

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I always attend the client call this thing is outstanding

Work Details

Work days: Rotational Shift

Customer Service Representative in Agra

Division Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 Dec 2019

Likes

Poor experience with Teleperformance.

Dislikes

Poor Management support

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Teleperformance is bloodsucker company. The management of this company think that we are machine.

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Service Representative in Agra

Customer Service Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 27 Aug 2022

Likes

The most important thing about Teleperformance is , " The environment of this company is good and our senior helps us all the time when we need them so it can help to improve our skills.

Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing to say

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Teleperformance.

Customer Service Representative in Agra

SBI process Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 12 Sep 2018

Likes

Training, Job Security and work environment

Job security - Excellent
Promotions - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary is too less

Salary - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

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Customer Service Representative in Agra

Operation Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Jul 2018

Likes

Environment is good and Team leaders are also supportive But some managers are not good

Dislikes

Increment process is very poor. Salary is also not good and The salary of over time also don't credit in next month

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

My experience in the company is not so good and not so bad

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative in Agra

MNC Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Jan 2020

Likes

There is very good growth in personality development in this company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

Upto training level all were but when we handover to team leader there is mis guidance in that

Work Details

I took inbound call to solve the queries, complaints and requests of the customer

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Representative in Agra

Production & Manufacturing Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 22 Sep 2018

Likes

Dislikes

Job security - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

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Teleperformance Customer Service Representative Reviews by Locations

Teleperformance Agra Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 72% of empl...Read more