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Engaged Employer

Teleperformance

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3.9

based on 30k Reviews

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Teleperformance Customer Support Associate Agra Reviews

Updated 31 Jan, 2025

Overall Rating

3.6/5

based on 9 reviews

Rating distribution

3 (33.3%)

2 (22.2%)

1 (11.1%)

Category Ratings

3.6

Work-life balance

3.3

Work satisfaction

3.0

Company culture

2.9

Skill development

2.6

Promotions

2.5

Job security

2.5

Salary

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

100% employees reported

Flexible timing

50% employees reported

No travel

80% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

3 reviews

4.1

Rated by Men

5 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

9 reviews found

Sort by: Popular

Customer Support Associate in Agra

Full Time

Data Science & Analytics - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 31 Jan 2025

Likes

I love to interact with customer.

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Nothing, but the over thing.

Customer Support Associate in Agra

Full Time

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 26 Jun 2024

Likes

Working Environment and work timings for girls

Work-life balance - Good

Dislikes

Higher authority do partiality with employees

Salary - Poor
Job security - Bad
Promotions - Poor
Company culture - Bad

What people are saying about Teleperformance

View All

Can someone advice whether I should join HDFC Bank with almost Half CTC or Teleperformance (TP), a BPO with Double CTC? Job Role: Inbound Customer Support. Factors: WFH: TP ✅️ HD... read more

Which Organisation to Join? Please provide reason(s) or if you have any suggestion.

4 participants . poll closed

Got a question about Teleperformance?

Ask anonymously on communities.

Customer Support Associate in Agra

Full Time

Call center intel procces Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 05 Sep 2021

Likes

I like the behaviour of smeto supporting every new person they always been there for help and support

Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

There is a problem we never leve the job before resin nd after we send our resin to hr. Its compulsory to going office full month without a emergency leave

Salary - Poor
Job security - Bad

Work Details

It's good

Work days: Rotational Shift (Flexible Timings)

Employer’s Response

Thank you for your review! Have a good day!

Get interview-ready with top interview questions

View all 8 questions

Customer Support Associate in Agra

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Sep 2023

Likes

The culture Hr management My professional team leader behaviour

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Infrastructure like computer mouse and some other hardware

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Support Associate in Agra

Full Time

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Oct 2023

Likes

Very bad working environment supervisors is not supportive I'll suggest to everyone don't go to work in Teleperformance 🙏

Dislikes

Nothing is good

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in Agra

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 25 Mar 2023

Likes

Nothing is good about

Dislikes

This is a highly Insecure job.

Salary - Bad
Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Associate in Agra

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 20 Aug 2022

Likes

Experience new things in teleperformance

Work satisfaction - Good

Dislikes

Lack of computer

Salary - Poor
Job security - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Teleperformance.

Customer Support Associate in Agra

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Jul 2023

Likes

Good environment and team leader

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Support Associate in Agra

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 03 Dec 2023

Likes

Training

Job security - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

No I have not disliked about working in teleperformance

Promotions - Poor

Work Details

Work related travel: This is a desk job.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 100% of empl...Read more