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Filter reviews by Teleperformance Customer Support Associate Bangalore / Bengaluru Reviews
Overall Rating
based on 28
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
62% employees reported
Flexible timing
60% employees reported
No travel
48% employees reported
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Gender based rating
Rated by Women
11 reviews
Rated by Men
16 reviews
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a deputy manager
1w
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
Got a question about Teleperformance?
Ask anonymously on communities.
asked in
Customer Support Associate interview
Q1. What do you know about social media?
asked in
Customer Support Associate interview
Q2. Some Customer Receiving Damaged or Short product then how will you handle t ... read more
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Teleperformance.
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Customer Support Associate Jobs at Teleperformance
People also ask about Teleperformance, Bangalore / Bengaluru Customer Support Associates
Is Teleperformance, Bangalore / Bengaluru a good place to work for Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 28 employee reviews, it's clear that most customer support associates have an average experience working at Teleperformance, Bangalore / Bengaluru.
Company culture holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 2.9.
Read reviews about
career growth
on AmbitionBox.
Does Teleperformance, Bangalore / Bengaluru pay their Customer Support Associates well?
According to AmbitionBox reviews, Teleperformance, Bangalore / Bengaluru customer support associates rate their salary and benefits at 3.2 out of 5, based on 28 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Bangalore / Bengaluru's customer support associates salaries
here
.
How is the work culture at Teleperformance, Bangalore / Bengaluru for Customer Support Associates?
Work culture at Teleperformance, Bangalore / Bengaluru for customer support associates is rated 3.8 out of 5 by 28 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Teleperformance, Bangalore / Bengaluru for Customer Support Associates?
Based on 28 reviews on AmbitionBox, Teleperformance, Bangalore / Bengaluru's customer support associates rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Bangalore / Bengaluru.
How do I get a job at Teleperformance, Bangalore / Bengaluru as a Customer Support Associate?
To get a job at Teleperformance, Bangalore / Bengaluru as a Customer Support Associate, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.
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Teleperformance Customer Support Associate Reviews by Locations
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Teleperformance Bangalore / Bengaluru Reviews by Designations
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Teleperformance Customer Support Associate
Salaries in Bangalore / Bengaluru
based on 149 salaries
₹1.1
L/yr - ₹4.5
L/yr
At
par with the average Customer Support Associate Salary in India
View more details
Health insurance
1 total
response
Job/Soft skill training
1 total
response
Retirement benefits
0 total
responses
Office cab/shuttle
0 total
responses
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