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Teleperformance
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Filter reviews by Teleperformance Customer Support Associate Chennai Reviews
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Rotational Shift
78% employees reported
Flexible timing
67% employees reported
No travel
64% employees reported
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Rated by Women
3 reviews
Rated by Men
14 reviews
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a deputy manager
5d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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asked in
Customer Support Associate interview
Q1. What do you know about social media?
asked in
Customer Support Associate interview
Q2. Some Customer Receiving Damaged or Short product then how will you handle t ... read more
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Teleperformance Customer Support Associate Reviews by Locations
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Teleperformance Chennai Reviews by Designations
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Teleperformance Customer Support Associate
Salaries in Chennai
based on 87 salaries
₹1.1
L/yr - ₹4
L/yr
At
par with the average Customer Support Associate Salary in India
View more details
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