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based on 30.7k Reviews

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Teleperformance Customer Support Associate Chennai Reviews

Updated 12 Mar, 2025

Overall Rating

3.6/5

based on 18 reviews

Rating distribution

5

6 (33.3%)

4

7 (38.9%)

3

4 (22.2%)

2

1 (5.6%)

1

0 (0%)

Category Ratings

3.8

Company culture

3.2

Job security

3.2

Work-life balance

3.1

Salary

3.1

Work satisfaction

2.6

Skill development

2.5

Promotions

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

78% employees reported

Flexible timing

67% employees reported

No travel

64% employees reported

View more detailed insights

Gender based rating

4.4

Rated by Women

3 reviews

3.5

Rated by Men

15 reviews

Teleperformance is rated 3.6 out of 5 stars on AmbitionBox, based on 18 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction wi ... Read more

Teleperformance is rated 3.6 out of 5 stars on AmbitionBox, based on 18 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Teleperformance Customer Support Associate Chennai Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

18 reviews found

Sort by: Popular

Customer Support Associate in Chennai

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 08 Mar 2025

Likes

Their is no target and work pressure

Work-life balance - Good

Dislikes

1. Worst floor decorum 2. Their is no proper communication system to escalate to the higher level management and communicate to the team leaders. 3. Transport team not responding properly. 4. scheduled breaks system. 5. unwanted security checkups near staircase. 6. Canteen foods are not healthy. 7. securities are rood and not friendly. 8. No safety for the things which we are carry to the office....Read More

Skill development - Bad
Job security - Bad
Company culture - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Associate in Chennai

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 12 Mar 2025

Likes

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Overall Rating

Customer Support Associate in Chennai

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 15 Feb 2025

Likes

Job security - Good
Company culture - Good

Dislikes

Skill development - Bad
Promotions - Poor
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Top Teleperformance Customer Support Associate Interview Questions

asked in Customer Support Associate interview

Q1. What do you know about social media?

View answers (6)

asked in Customer Support Associate interview

Q2. Some Customer Receiving Damaged or Short product then how will you handle t ... read more

View answer (1)

Get interview-ready with top interview questions

View all 8 questions

asked in Customer Support Associate interview

Q3. What will You do If customer receive a damaged product ?

View answer (1)

asked in Customer Support Associate interview

Q4. What is customer support?

View answers (3)

asked in Customer Support Associate interview

Q5. What is BPO ?

View answers (2)

Customer Support Associate in Chennai

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 08 Oct 2024

Likes

Good environment Good peoples

Dislikes

Low salary

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor

Customer Support Associate in Chennai

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Sep 2024

Likes

In teleperformance I like the most is work time and break hours . 9 hours login time with 1 jour break time.

Skill development - Good
Company culture - Good
Work-life balance - Good

Dislikes

In outbound sales pressure is rhe problem for the employees to continue in that ompany

Customer Support Associate in Chennai

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 03 Sep 2024

Likes

Atmosphere good and unique impression

Company culture - Good

Dislikes

Process sucks because of high level supervisors

Salary - Poor
Skill development - Poor
Promotions - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Associate in Chennai

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 May 2023

Likes

Working environment , job offers for disability persons... Flexible working... Employee oriented.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Do not seen anything negative in this company as of now.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Teleperformance.

Customer Support Associate in Chennai

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Dec 2023

Likes

Login 9 hours and working 8 hours with 1 hour break for tea and lunch...

Salary - Excellent
Skill development - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Sales process always make hard to perform in credit card upgrade for customer .

Job security - Bad
Promotions - Bad
Work satisfaction - Poor

Discover interview dos and don'ts from real experiences

Customer Support Associate in Chennai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Oct 2023

Likes

Everything is excellent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing is there

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Associate in Chennai

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 15 Jun 2023

Likes

Recruitment

Company culture - Good

Dislikes

Policies and shift timings

Customer Support Associate in Chennai

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 14 Mar 2023

Likes

Everything is good awesome experience

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

The is nothing to mention about dislike

Job security - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Associate in Chennai

Sbi Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 24 Jun 2021

Likes

Good work environment....nothing else

Dislikes

Partiality

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Support Associate in Chennai

HR Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 17 Dec 2020

Likes

Working atmosphere was good and as a fresher it was decent work experience

Salary - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in Chennai

Webchat Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Aug 2018

Likes

I loved working in IGS, had best training,team mates ,Team leader ...

Skill development - Excellent
Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

There was no progress in that company in my career. And also I had to face lot of work pressure 😏, there wasn't any allowance for night shifts either. Despite of having better performance there wasn't given any appreciation..

Work Details

Work timings: Strict Timings

Customer Support Associate in Chennai

hr Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 08 Sep 2017

Likes

i am working there thats a first job. i would like to say lot of learning and growth there. i am happy now. because i am still confident its all for thats company remunaration

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

nothing

Work Details

growth

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Support Associate in Chennai

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 07 Nov 2019

Likes

We

Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Associate in Chennai

Live chat on time solution Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 13 Sep 2017

Likes

NA

Dislikes

NA

Salary - Poor
Company culture - Poor

Customer Support Associate in Chennai

Payments Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 May 2018

Likes

Innovation

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Top trending discussions

View All

a technical lead

Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

Got a question about Teleperformance?

Ask anonymously on communities.

More about working at Teleperformance

HQ - Paris, France
BPO
50k-1 Lakh Employees (India)
IT Services & Consulting
Software Product

Tell us how to improve this page.

Teleperformance Customer Support Associate Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 18 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 78% of empl...oyees reported the working days at Teleperformance as Rotational Shift. 67% employees reported the work timings at Teleperformance as Flexible timing. Read more

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Teleperformance Customer Support Associate Chennai Reviews

Teleperformance Customer Support Associate Salaries in Chennai

based on 86 salaries

₹1.1 L/yr - ₹4 L/yr

6% less than the average Customer Support Associate Salary in India

View more details

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