Teleperformance Reviews by 9 Employees

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

60% employees reported

Flexible timing

50% employees reported

No travel

49% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

4 reviews

4.8

Rated by Men

3 reviews

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9 reviews found

Sort by: Popular

Customer Support Associate in Mohali

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Jul 2024

Likes

Work environment, facilities and supportive team

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing, because I have learned so many things from Tp which has helped me grow

Customer Support Associate in Mohali

Full Time

Social media escalation Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 16 May 2023

Likes

Only the work balance is fine.. Rest is all myth

Dislikes

The management.. They fire old employees while hiring new ones.. And they make filthy excuses to remove employee from the organization and even no TL or manager or HR helps in terms of support or proper response.. I'll never suggest anyone to join TP.. There's a zero job security they fire employees anytime whenever they want, their nature is discriminative, there's no appraisal more than Rs. 500

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

What people are saying about Teleperformance

View All

a deputy manager

Job at Risk because of AI 🚨

The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents. 🔹 AI-powered voice modulation is minimizing the need for language training. 🔹 Chatbots and virtual assistants are handling routine queries. 🔹 Automated workflows are streamlining backend operations. What’s the way forward? Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape. 💡 How do you see AI reshaping the BPO industry? Share your thoughts

Got a question about Teleperformance?

Ask anonymously on communities.

Customer Support Associate in Mohali

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 29 Jan 2023

Likes

Some of the good point about Teleperformance is You will become calm in nature You will learn your responsibility You will know how to tackle situations And obviously how to complete your targets..!

Dislikes

Working in this company will worsen your vocabulary. You can be mentally traumatized in some situation due to the target pressure. Overloaded targets Seniors can behave rudely Worst in managing work-life balance.

Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work policy: Employees working from home has strictly prohibited to take off on sunday, they can take 1 day off in a week that also is decided by the AM or TL

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country, Travel Within City, International Travel.

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Customer Support Associate in Mohali

Full Time

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Dec 2022

Likes

Every thing good

Skill development - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing bad

Customer Support Associate in Mohali

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 13 Jan 2022

Likes

Work from home option

Dislikes

Over all very bad experience

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

Customer Support Associate in Mohali

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 May 2022

Likes

Management, work culture, job security are excellent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Excellent

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Associate in Mohali

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 May 2021

Likes

Teleperformance have become a synonym of success the work environment, policies, framework, HRM is so good. Employee care is been one of the priority of this organisation. I am doing my 1st job in Teleperformance and my experience is fantastic.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The criteria that graduate can only fill IGP.

Work Details

I really appreciate Teleperformance for doing such a tremendous work for their employees the leave police n number of paid leaves, shift preference, week off preference helps a lot.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Support Associate in Mohali

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 17 Sep 2021

Likes

Management is very good

Job security - Good
Promotions - Good
Company culture - Excellent

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Employer’s Response

Thank you for your review! Have a nice day!

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Customer Support Associate in Mohali

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 09 Feb 2019

Likes

Work satisfaction - Good
Company culture - Good

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 60% of emplo...Read more

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Teleperformance Customer Support Associate Mohali Reviews

Teleperformance Customer Support Associate Mohali Reviews

What employees say about Teleperformance?

Workplace insights

Rotational Shift

Flexible timing

No travel

Gender based rating

Rated by Women

Rated by Men

9 reviews found

Top Teleperformance Customer Support Associate Interview Questions

Tell us how to improve this page.

Teleperformance Customer Support Associate Reviews by Locations

Teleperformance Mohali Reviews by Designations