Teleperformance Reviews by 10 Employees

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

50% employees reported

Strict (10am - 7pm)

28% employees reported

Within city

80% employees reported

View more detailed insights

Gender based rating

2.9

Rated by Women

4 reviews

2.9

Rated by Men

5 reviews

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Top Mentions in Teleperformance Customer Support Associate Mumbai Reviews

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10 reviews found

Sort by: Popular

Customer Support Associate in Mumbai

Full Time

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 09 Feb 2025

Likes

Nothing

Skill development - Excellent
Job security - Excellent
Company culture - Good

Dislikes

All Things Not As Good As Shown

Promotions - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in Mumbai

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Jan 2025

Likes

nothing

Dislikes

everything because what they show us and what they are, is completely different. They just keep lying and harras the employees

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

What people are saying about Teleperformance

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Can someone advice whether I should join HDFC Bank with almost Half CTC or Teleperformance (TP), a BPO with Double CTC? Job Role: Inbound Customer Support. Factors: WFH: TP ✅️ HD... read more

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Customer Support Associate in Mumbai

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 08 Jan 2025

Likes

Near to my house

Skill development - Good
Job security - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Internal disputes and cooperate Jealousy

Salary - Poor
Promotions - Poor

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Customer Support Associate in Mumbai

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 18 Aug 2024

Likes

Extra Facility like cafeteria and transport

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary is low

Customer Support Associate in Mumbai

Full Time

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

4.0

Promotions

1.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 06 Aug 2024

Likes

Ok company

Salary - Good
Promotions - Good
Work-life balance - Good

Dislikes

The team leads are noob put you on Dap for no reason

Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in Mumbai

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Aug 2024

Likes

Salary

Dislikes

Team leader " Jagdish" is very horrible person. He kick out candidates (french) language. After 3 to 4 months. He literally mentally tochure to people.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Customer Support Associate in Mumbai

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 27 Jun 2024

Likes

Good

Work-life balance - Good

Dislikes

Environment is toxic as some people target

Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

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Customer Support Associate in Mumbai

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 20 Jun 2023

Likes

Area surrounding as good location. Security and house keeping management's very well other management are very bad.

Dislikes

Not good supervisor very bad experience as moved me to another process which are not matched with my skills and experience. Not comfortable with hiring process like worst company.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

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Customer Support Associate in Mumbai

Customer support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Mar 2019

Likes

Great place for freshers to get experience in the industry.

Salary - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing special

Work Details

Attending inbound calls

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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AmbitionBox has 10 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 50% of empl...Read more

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Teleperformance Customer Support Associate Mumbai Reviews

Teleperformance Customer Support Associate Mumbai Reviews

What employees say about Teleperformance?

Workplace insights

Monday to Friday

Strict (10am - 7pm)

Within city

Gender based rating

Rated by Women

Rated by Men

10 reviews found

Top Teleperformance Customer Support Associate Interview Questions

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