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Teleperformance
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Filter reviews by Teleperformance Customer Support Associate Mumbai Reviews
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Monday to Friday
50% employees reported
Strict (10am - 7pm)
28% employees reported
Within city
80% employees reported
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Rated by Women
4 reviews
Rated by Men
5 reviews
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a deputy manager
4d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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asked in
Customer Support Associate interview
Q1. What do you know about social media?
asked in
Customer Support Associate interview
Q2. Some Customer Receiving Damaged or Short product then how will you handle t ... read more
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Teleperformance Customer Support Associate Reviews by Locations
- Teleperformance Customer Support Associate Kolkata Reviews
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Teleperformance Mumbai Reviews by Designations
- Teleperformance Customer Service Executive Mumbai Reviews
- Teleperformance Customer Service Associate Mumbai Reviews
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Teleperformance Customer Support Associate
Salaries in Mumbai
based on 38 salaries
₹1.4
L/yr - ₹4
L/yr
6%
more
than the average Customer Support Associate Salary in India
View more details
Health insurance
1 total
response
Job/Soft skill training
1 total
response
Cafeteria
1 total
response
Retirement benefits
0 total
responses
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