Reviews

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Teleperformance Team. If you also belong to the team, you can get access from here

Teleperformance Verified Tick

Compare button icon Compare button icon Compare
3.9

based on 27.1k Reviews

Filter reviews by

Teleperformance Senior Customer Service Executive Mumbai Reviews

based on 95 reviews
Updated 11 Nov, 2024

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

3.3

Salary & Benefits

3.2

Skill development

3.1

Company culture

3.1

Work-Life balance

3.0

Promotions/Appraisal

2.9

Job Security

2.9

Work Satisfaction

Top Mentions in Teleperformance Senior Customer Service Executive Mumbai Reviews

95 reviews found

Sort by: Popular
Logo
You are reading trusted reviews. Keep reading to find out more about Teleperformance.

Discover interview dos and don'ts from real experiences

Top trending discussions

View All
Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
Got a question about Teleperformance?
Ask anonymously on communities.
More about working at Teleperformance

People also ask about Teleperformance, Mumbai Senior Customer Service Executives

Is Teleperformance, Mumbai a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 95 employee reviews, it's clear that most senior customer service executives have an average experience working at Teleperformance, Mumbai. Salary & Benefits holds the highest rating at 3.3, while work satisfaction is rated the lowest amongst all factors at 2.9. Read reviews about salary & benefits and work satisfaction on AmbitionBox.
Does Teleperformance, Mumbai pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Teleperformance, Mumbai senior customer service executives rate their salary and benefits at 3.3 out of 5, based on 95 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Mumbai's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Teleperformance, Mumbai for senior customer service executives, click here.
How is the work culture at Teleperformance, Mumbai for Senior Customer Service Executives?
Work culture at Teleperformance, Mumbai for senior customer service executives is rated 3.1 out of 5 by 95 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance, Mumbai for senior customer service executives, click here.
How is the job security at Teleperformance, Mumbai for Senior Customer Service Executives?
Based on 95 reviews on AmbitionBox, Teleperformance, Mumbai's senior customer service executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Mumbai. To read reviews about job security at Teleperformance, Mumbai for senior customer service executives, click here.

Tell us how to improve this page.

Teleperformance Senior Customer Service Executive Reviews by Locations

Teleperformance Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 95 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 62% of empl...oyees reported the working days at Teleperformance as Rotational Shift. 70% employees reported the work timings at Teleperformance as Flexible timing. Read more

Gender Based Ratings for Teleperformance Senior Customer Service Executive Mumbai

based on 89 reviews
3.6
Rated by 28 Women

Rated 3.5 for Company Culture and 3.5 for Job Security

women
3.4
Rated by 61 Men

Rated 3.3 for Salary & Benefits and 3.2 for Skill Development

men

Working Days for Teleperformance Senior Customer Service Executive Mumbai

based on 95 reviews
Rotational Shift
62%
Monday to Friday
33%
Other
3%
Monday to Saturday
1%
Alternate Saturday off
1%

Work Timings for Teleperformance Senior Customer Service Executive Mumbai

based on 95 reviews
Flexible timing
Strict (1pm - 10pm)
Strict (10.30pm - 6.30pm)
70%
5%
2%
23% employees reported other strict timings

Shift Timings for Teleperformance Senior Customer Service Executive Mumbai

based on 95 reviews
Day shift
Night shift
62%
38%

Business Travel for Teleperformance Senior Customer Service Executive Mumbai

based on 95 reviews
No travel
60%
Within city
35%
International travel
4%
Within country
1%
Teleperformance Senior Customer Service Executive Salaries in Mumbai
based on 658 salaries
₹1.1 L/yr - ₹5.5 L/yr
9% less than the average Senior Customer Service Executive Salary in India
View more details
Employee Benefits for Teleperformance Senior Customer Service Executive Mumbai
cab
Office cab/shuttle
4 total responses
healthInsurance
Health insurance
1 total response
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
4 total responses
+1 more benefit
Compare Teleperformance with

Concentrix Corporation

3.8
Compare

Foundever

3.6
Compare

Wipro

3.7
Compare

Genpact

3.9
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company