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3.9

based on 28k Reviews

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Teleperformance Senior Customer Service Executive Mumbai Reviews

based on 101 reviews
Updated 17 Jan, 2025

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.4

Salary & Benefits

3.4

Company culture

3.4

Work-Life balance

3.4

Skill development

3.2

Job Security

3.2

Work Satisfaction

3.2

Promotions/Appraisal

Top Mentions in Teleperformance Senior Customer Service Executive Mumbai Reviews

101 reviews found

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manaki456
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Treebo Hotels
Preparation for teleperformance interview
Hi, I'm jobless. Looking for the teleperformance interview job. But I want to get selected here. Please tell me the interview process so I can practice. I'm running out of savings.
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People also ask about Teleperformance, Mumbai Senior Customer Service Executives

Is Teleperformance, Mumbai a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 101 employee reviews, it's clear that most senior customer service executives have an average experience working at Teleperformance, Mumbai. Salary & Benefits holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about salary & benefits and career growth on AmbitionBox.
Does Teleperformance, Mumbai pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Teleperformance, Mumbai senior customer service executives rate their salary and benefits at 3.4 out of 5, based on 101 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Mumbai's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Teleperformance, Mumbai for senior customer service executives, click here.
How is the work culture at Teleperformance, Mumbai for Senior Customer Service Executives?
Work culture at Teleperformance, Mumbai for senior customer service executives is rated 3.4 out of 5 by 101 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance, Mumbai for senior customer service executives, click here.
How is the job security at Teleperformance, Mumbai for Senior Customer Service Executives?
Based on 101 reviews on AmbitionBox, Teleperformance, Mumbai's senior customer service executives rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance, Mumbai for senior customer service executives, click here.
Is work from home available to Senior Customer Service Executives at Teleperformance, Mumbai?
According to 11 AmbitionBox reviews, Teleperformance, Mumbai does not currently offer any work-from-home options to senior customer service executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

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Teleperformance Senior Customer Service Executive Reviews by Locations

Teleperformance Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 101 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 62% of emp...loyees reported the working days at Teleperformance as Rotational Shift. 70% employees reported the work timings at Teleperformance as Flexible timing. Read more

Work Policy for Teleperformance Senior Customer Service Executive Mumbai

i
Workplace policy may vary based on Department, Designation and Location.

based on 11 reviews in last 6 months

Work from office

Work from office

100%

Gender Based Ratings for Teleperformance Senior Customer Service Executive Mumbai

based on 95 reviews
3.9
Rated by 32 Women

Rated 4.1 for Company Culture and 4.0 for Work-Life Balance

women
3.5
Rated by 63 Men

Rated 3.4 for Salary & Benefits and 3.4 for Skill Development

men

Working Days for Teleperformance Senior Customer Service Executive Mumbai

based on 101 reviews
Rotational Shift
62%
Monday to Friday
33%
Other
3%
Monday to Saturday
1%
Alternate Saturday off
1%

Work Timings for Teleperformance Senior Customer Service Executive Mumbai

based on 101 reviews
Flexible timing
Strict (1pm - 10pm)
Strict (10.30pm - 6.30pm)
70%
5%
2%
23% employees reported other strict timings

Shift Timings for Teleperformance Senior Customer Service Executive Mumbai

based on 101 reviews
Day shift
Night shift
62%
38%

Business Travel for Teleperformance Senior Customer Service Executive Mumbai

based on 101 reviews
No travel
59%
Within city
36%
International travel
4%
Within country
1%
Teleperformance Senior Customer Service Executive Salaries in Mumbai
based on 642 salaries
₹1.1 L/yr - ₹5.5 L/yr
9% less than the average Senior Customer Service Executive Salary in India
View more details
Employee Benefits for Teleperformance Senior Customer Service Executive Mumbai
cab
Office cab/shuttle
4 total responses
healthInsurance
Health insurance
1 total response
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
4 total responses
+1 more benefit
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