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3.9

based on 27.9k Reviews

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Teleperformance Senior Customer Service Associate Mumbai Reviews

based on 34 reviews
Updated 5 Jan, 2025

Overall Rating

3.0/5
How AmbitionBox ratings work?

Category Ratings

3.1

Skill development

3.1

Salary & Benefits

3.1

Job Security

3.1

Company culture

2.9

Work-Life balance

2.8

Work Satisfaction

2.8

Promotions/Appraisal

Top Mentions in Teleperformance Senior Customer Service Associate Mumbai Reviews

34 reviews found

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manaki456
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Treebo Hotels
Preparation for teleperformance interview
Hi, I'm jobless. Looking for the teleperformance interview job. But I want to get selected here. Please tell me the interview process so I can practice. I'm running out of savings.
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Top Teleperformance Senior Customer Service Associate Interview Questions

asked in Senior Customer Service Associate interview
Q1. What do you know about Customer service ?
View answer (1)
asked in Senior Customer Service Associate interview
Q2. What is ram used in the computer for
View answer (1)
asked in Senior Customer Service Associate interview
Q3. Technical and non technical kills in hand
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asked in Senior Customer Service Associate interview
Q4. What is logistics
View answer (1)
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People also ask about Teleperformance, Mumbai Senior Customer Service Associates

Is Teleperformance, Mumbai a good place to work for Senior Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 34 employee reviews, it's clear that most senior customer service associates have an average experience working at Teleperformance, Mumbai. Skill development holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about skill development and career growth on AmbitionBox.
Does Teleperformance, Mumbai pay their Senior Customer Service Associates well?
According to AmbitionBox reviews, Teleperformance, Mumbai senior customer service associates rate their salary and benefits at 3.1 out of 5, based on 34 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Mumbai's senior customer service associates salaries here and to read reviews specifically about salary and benefits at Teleperformance, Mumbai for senior customer service associates, click here.
How is the work culture at Teleperformance, Mumbai for Senior Customer Service Associates?
Work culture at Teleperformance, Mumbai for senior customer service associates is rated 3.1 out of 5 by 34 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance, Mumbai for senior customer service associates, click here.
How is the job security at Teleperformance, Mumbai for Senior Customer Service Associates?
Based on 34 reviews on AmbitionBox, Teleperformance, Mumbai's senior customer service associates rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance, Mumbai for senior customer service associates, click here.

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Teleperformance Senior Customer Service Associate Reviews by Locations

Teleperformance Mumbai Reviews by Designations

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AmbitionBox has 34 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 69% of empl...oyees reported the working days at Teleperformance as Rotational Shift. 52% employees reported the work timings at Teleperformance as Strict timing. Read more

Gender Based Ratings for Teleperformance Senior Customer Service Associate Mumbai

based on 32 reviews
1.7
Rated by 6 Women

Rated 2.7 for Skill Development and 2.3 for Salary & Benefits

women
3.2
Rated by 26 Men

Rated 3.3 for Company Culture and 3.3 for Salary & Benefits

men

Working Days for Teleperformance Senior Customer Service Associate Mumbai

based on 34 reviews
Rotational Shift
69%
Monday to Friday
26%
Monday to Saturday
5%

Work Timings for Teleperformance Senior Customer Service Associate Mumbai

based on 34 reviews
Flexible timing
Strict (12pm - 9pm)
Strict (6.30pm - 3.30am)
48%
9%
9%
34% employees reported other strict timings

Shift Timings for Teleperformance Senior Customer Service Associate Mumbai

based on 34 reviews
Day shift
Night shift
67%
33%

Business Travel for Teleperformance Senior Customer Service Associate Mumbai

based on 34 reviews
No travel
78%
Within city
22%
Teleperformance Senior Customer Service Associate Salaries in Mumbai
based on 292 salaries
₹1.1 L/yr - ₹5.2 L/yr
At par with the average Senior Customer Service Associate Salary in India
View more details
Employee Benefits for Teleperformance Senior Customer Service Associate Mumbai
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
1 total response
officeGym
Office gym
1 total response
degree
Professional degree assistance
1 total response
+2 more benefits
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