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Teleperformance Senior Customer Service Associate Mumbai Reviews

Updated 30 Jan, 2025
Overall Rating
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3.0/5
based on 36 reviews

Rating distribution

Category Ratings

3.1

Job security

3.1

Salary

3.1

Skill development

3.0

Company culture

3.0

Work-life balance

2.8

Promotions

2.7

Work satisfaction

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

71% employees reported

Flexible timing

Flexible timing

48% employees reported

No travel

No travel

75% employees reported

Gender based rating

2.1
female

Rated by Women

7 reviews

3.2
male

Rated by Men

27 reviews

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Top Mentions in Teleperformance Senior Customer Service Associate Mumbai Reviews
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36 reviews found

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Top Teleperformance Senior Customer Service Associate Interview Questions

Q1. What do you know about Customer service ?
Q2. What is ram used in the computer for
Q3. Technical and non technical kills in hand

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Read Teleperformance Reviews based on similar designations

3.6
 Customer Service Executive

 (128)

3.7
 Customer Service Associate

 (107)

3.6
 Senior Customer Service Executive

 (104)

2.8
 Team Lead

 (68)

3.8
 Quality Analyst

 (61)

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Senior Customer Service Associate Jobs at Teleperformance

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People also ask about Teleperformance, Mumbai Senior Customer Service Associates

Is Teleperformance, Mumbai a good place to work for Senior Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 36 employee reviews, it's clear that most senior customer service associates have an average experience working at Teleperformance, Mumbai. Job security holds the highest rating at 3.1, while work satisfaction is rated the lowest amongst all factors at 2.7.
Does Teleperformance, Mumbai pay their Senior Customer Service Associates well?
According to AmbitionBox reviews, Teleperformance, Mumbai senior customer service associates rate their salary and benefits at 3.1 out of 5, based on 36 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Mumbai's senior customer service associates salaries here and to read reviews specifically about salary and benefits at Teleperformance, Mumbai for senior customer service associates, click here .
How is the work culture at Teleperformance, Mumbai for Senior Customer Service Associates?
Work culture at Teleperformance, Mumbai for senior customer service associates is rated 3.0 out of 5 by 36 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Teleperformance, Mumbai for Senior Customer Service Associates?
Based on 36 reviews on AmbitionBox, Teleperformance, Mumbai's senior customer service associates rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Mumbai.

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Teleperformance Senior Customer Service Associate Salaries in Mumbai
based on 300 salaries
₹1.1 L/yr - ₹5.2 L/yr
At par with the average Senior Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
1 total response
officeGym
Office gym
1 total response
degree
Professional degree assistance
1 total response
+2 more benefits
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