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Teleperformance

3.9

based on 30.8k Reviews

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Teleperformance Senior Customer Service Associate Mumbai Reviews

Updated 8 Apr, 2025

Category Ratings

3.4

Salary

3.2

Job Security

3.2

Skill Development

3.0

Work-Life Balance

2.9

Company Culture

2.9

Promotions

2.9

Work Satisfaction

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

93% employees reported

Rotational Shift

70% employees reported

Flexible timing

50% employees reported

No travel

76% employees reported

View more detailed insights

Gender based rating

2.1

Rated by Women

10 reviews

3.4

Rated by Men

31 reviews

Teleperformance is rated 3.9 out of 5 stars on AmbitionBox, based on 43 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

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Top Mentions in Teleperformance Senior Customer Service Associate Mumbai Reviews

Salary (7)

Senior Management (5)

Work Environment (4)

43 reviews found

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Top Teleperformance Senior Customer Service Associate Interview Questions

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Senior Customer Service Associate interview

Q1. What do you know about Customer service ?

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Senior Customer Service Associate interview

Q2. What is ram used in the computer for

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Senior Customer Service Associate interview

Q3. Technical and non technical kills in hand

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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HQ - Paris, France

BPO

50k-1 Lakh Employees (India)

IT Services & Consulting

Software Product

People also ask about Teleperformance, Mumbai Senior Customer Service Associates

Is Teleperformance, Mumbai a good place to work for Senior Customer Service Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 43 employee reviews, it's clear that most senior customer service associates have an average experience working at Teleperformance, Mumbai. Salary & Benefits holds the highest rating at 3.4, while company culture is rated the lowest amongst all factors at 2.9. Read reviews about salary & benefits and on AmbitionBox.

Does Teleperformance, Mumbai pay their Senior Customer Service Associates well?

According to AmbitionBox reviews, Teleperformance, Mumbai senior customer service associates rate their salary and benefits at 3.4 out of 5, based on 43 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Mumbai's senior customer service associates salaries here and to read reviews specifically about salary and benefits at Teleperformance, Mumbai for senior customer service associates, click here .

How is the work culture at Teleperformance, Mumbai for Senior Customer Service Associates?

Work culture at Teleperformance, Mumbai for senior customer service associates is rated 2.9 out of 5 by 43 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.

How is the job security at Teleperformance, Mumbai for Senior Customer Service Associates?

Based on 43 reviews on AmbitionBox, Teleperformance, Mumbai's senior customer service associates rate job security at 3.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Mumbai.

Is work from home available to Senior Customer Service Associates at Teleperformance, Mumbai?

According to 14 AmbitionBox reviews, Teleperformance, Mumbai does not currently offer any work-from-home options to senior customer service associates. All employees work from the office, reflecting a fully on-site work arrangement.

Teleperformance Senior Customer Service Associate Reviews by Locations

Teleperformance Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 43 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 70% of employees reported the wo...