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Teleperformance

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based on 30.8k Reviews

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Teleperformance Senior Customer Service Associate New Delhi Reviews

Updated 18 Mar, 2025

Overall Rating

1.6/5

based on 6 reviews

Rating distribution

5

0 (0%)

4

0 (0%)

3

2 (33.3%)

2

1 (16.7%)

1

3 (50.0%)

Category Ratings

2.0

Salary

1.8

Work satisfaction

1.6

Skill development

1.4

Company culture

1.4

Job security

1.4

Work-life balance

1.4

Promotions

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Gender based rating

1.0

Rated by Women

2 reviews

2.1

Rated by Men

4 reviews

Teleperformance is rated 1.6 out of 5 stars on AmbitionBox, based on 6 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction wi ... Read more

Teleperformance is rated 1.6 out of 5 stars on AmbitionBox, based on 6 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

6 reviews found

Sort by: Popular

Senior Customer Service Associate in New Delhi

Full Time

·

HR Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Mar 2025

Likes

Nothing

Dislikes

Less Salary according to work load Work Load No Job Security No Work Balance Overtime and didn't pay out Not Providing and Help and facilities No Support in any Form HR / Manger Not Providing job while our process Ramp Down , just for showoff they gave us fake sampathy and not providing any job , if they are proving job , theywill not provide you cab facilitate , work from office 50km of travel , and they will pay you same salary which you are getting in your work form home . Also 6 days working with rotating shift ,but all they thing is also fake they will not re- hire again , it's just for ,that they are you providing job ,but you are not interested, that they wants to show other. Bad orginazation....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Associate in New Delhi

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Jul 2024

Likes

There's nothing good. They will Just let you go for reason all of a sudden on any given day. They claim to be top 25 companies in the world. Visit Gurgaon sites once. U ll feel a domestic process is better than Teleperformance. They will do everything electronically but management is going to kill this company once and for all

Dislikes

Their meals, cab facility, senior management are poisonous. People just reaching on operations are being told they are released after just 1 month on the floor. The reason was because agents were getting too much avail time and yes to any new comer there are no systems on the floor. Beware of the vicious snake ready to bite the behind.

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Associate in New Delhi

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Mar 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Overall Rating

Top Teleperformance Senior Customer Service Associate Interview Questions

asked in Senior Customer Service Associate interview

Q1. What do you know about Customer service ?

View answer (1)

asked in Senior Customer Service Associate interview

Q2. What is ram used in the computer for

View answer (1)

asked in Senior Customer Service Associate interview

Q3. Technical and non technical kills in hand

View answer (1)

asked in Senior Customer Service Associate interview

Q4. What is logistics

View answer (1)

Senior Customer Service Associate in New Delhi

Full Time

·

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Oct 2024

Likes

The management is really horrible

Dislikes

I don't like the management they are not supportive

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Senior Customer Service Associate in New Delhi

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 05 Aug 2024

Likes

Transport service was awesome there

Salary - Good
Work satisfaction - Good

Dislikes

Management needs to be improved

Senior Customer Service Associate in New Delhi

Full Time

·

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 25 Jul 2024

Likes

NA

Dislikes

Recruiters and management are useless.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Return to all reviews

Top trending discussions

View All

Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

Got a question about Teleperformance?

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More about working at Teleperformance

HQ - Paris, France
BPO
50k-1 Lakh Employees (India)
IT Services & Consulting
Software Product

Tell us how to improve this page.

Teleperformance Senior Customer Service Associate Reviews by Locations

Teleperformance Senior Customer Service Associate Chennai Reviews
Teleperformance Senior Customer Service Associate Mumbai Reviews
Teleperformance Senior Customer Service Associate Gurgaon / Gurugram Reviews
Teleperformance Senior Customer Service Associate Thane Reviews
Teleperformance Senior Customer Service Associate Kolkata Reviews
Teleperformance Senior Customer Service Associate Bangalore / Bengaluru Reviews
Teleperformance Senior Customer Service Associate Agra Reviews
Teleperformance Senior Customer Service Associate Hyderabad / Secunderabad Reviews
Teleperformance Senior Customer Service Associate Ambattur Reviews
Show more

Teleperformance New Delhi Reviews by Designations

Teleperformance Customer Service Executive New Delhi Reviews
Teleperformance Customer Care Executive New Delhi Reviews
Teleperformance Senior Customer Service Executive New Delhi Reviews
Teleperformance Senior Executive New Delhi Reviews
Teleperformance Customer Service Associate New Delhi Reviews
Teleperformance Team Lead New Delhi Reviews
Show more
Teleperformance Sales Executive New Delhi Reviews
Teleperformance Customer Support Executive New Delhi Reviews
Teleperformance Quality Analyst New Delhi Reviews
Teleperformance Assistant Manager New Delhi Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. ... Read more

Home >
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Teleperformance Reviews >
Teleperformance Senior Customer Service Associate New Delhi Reviews

Teleperformance Senior Customer Service Associate Salaries in New Delhi

based on 115 salaries

₹2 L/yr - ₹5.1 L/yr

At par with the average Senior Customer Service Associate Salary in India

View more details

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