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Engaged Employer

Teleperformance

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3.9

based on 28.5k Reviews

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Teleperformance Senior Customer Service Associate Kolkata Reviews

Updated 4 Oct, 2024

Overall Rating

4.2/5

based on 10 reviews

Rating distribution

6 (60.0%)

1 (10.0%)

Category Ratings

4.2

Company culture

4.2

Job security

4.1

Skill development

3.9

Salary

3.9

Work-life balance

3.7

Promotions

3.7

Work satisfaction

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

57% employees reported

Flexible timing

43% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

1.0

Rated by Women

1 reviews

4.3

Rated by Men

7 reviews

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10 reviews found

Sort by: Popular

Senior Customer Service Associate in Kolkata

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Oct 2024

Likes

Work culture is nice.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Management could be a bit better.

Senior Customer Service Associate in Kolkata

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 02 Sep 2024

Likes

It was a good experience working with them.

Dislikes

Team Leader behaviour

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

What people are saying about Teleperformance

View All

caringkangaroo

currently not working

I want to know if there is any walk-in interview going on for the teleperformance at Delhi? It's really urgent

Got a question about Teleperformance?

Ask anonymously on communities.

Senior Customer Service Associate in Kolkata

Full Time

Amazon Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Apr 2022

Likes

Very good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Excellent

Work Details

Very good

Work days: Rotational Shift (Flexible Timings)

Senior Customer Service Associate in Kolkata

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 04 Mar 2022

Likes

Good company but work culture not very well and friendly

Dislikes

Good as well

Work Details

The job is quite interesting! I struggled a bit I'm the beginning as there was no formal training session.I learnt everything on the job.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Feel free to visit http://bit.ly/TPHR-newform if you have additional feedback. Thank you!

Senior Customer Service Associate in Kolkata

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

2.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 09 Apr 2022

Likes

Salary satisfaction.

Skill development - Good
Job security - Excellent
Company culture - Excellent

Dislikes

Promotions - Poor
Work satisfaction - Poor

Senior Customer Service Associate in Kolkata

IcIci bank Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Apr 2022

Likes

Yes it's really good place to work

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

There is nothing such kind of issue.

Work Details

It's awesome

Work days: Monday to Saturday (Flexible Timings)

Senior Customer Service Associate in Kolkata

Customer Care Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Aug 2021

Likes

Good climate

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No comment

Work Details

Very good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Thank you for your feedback! All the best!

You are reading trusted reviews. Keep reading to find out more about Teleperformance.

Senior Customer Service Associate in Kolkata

CA Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Jan 2020

Likes

NOTHING.. BAD ATMOSPHERE.. I WILL SUGGEST JOB SEEKERS NOT TO JOIN THIS COMPANY ..

Dislikes

EVERYTHING.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

NOTHING.

Discover interview dos and don'ts from real experiences

Senior Customer Service Associate in Kolkata

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Apr 2019

Likes

nice company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nice company

Work Details

nice company

Work days: Rotational Shift (Flexible Timings)

Senior Customer Service Associate in Kolkata

CSA Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 21 Jan 2019

Likes

do not want to talk about it.

Dislikes

The way approach with associates.

Salary - Poor
Job security - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Return to all reviews

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Teleperformance Senior Customer Service Associate Reviews by Locations

Teleperformance Kolkata Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 57% of empl...Read more