Teleperformance Customer Care Executive Kolkata Reviews

Likes

I am very disappointed from the company

Dislikes

Hi! I am worked at Teleperformance Kolkata , they said that they will provide the experience letter from the company with in 45 days and the salary also but they did not given any thing and the (BHR SOUMITRA , BHR SHAKIL ) both they said that they will but still I did not get anything from there side and i had been completed 6 months over there , few days ago they wanted the amount from me 9,000/- from me for the experience letter and the salary of 2 months ....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Cafeteria has huge space...in working floor has shortage of space & system. Those who want a 3-4 month job... this is perfect company for them.

Dislikes

False promises made by HR... No target, semi voice, 20 calls/day, technical support and many more. These all are fake information. Misguided by trainer, in day 1 recruiting for TCD, in day 4 transfer to Primary... Salary hold for no reason... The total job is dependent on customer response i.e Yes, No. If you get no...Tl will forcefully do logout for 1hr and mark as half day present. And you will get half salary. Client service is not so good, delivery partners are failing to give service...for that reason customer give NO but it shows in my bucket.. In certification phase the total authority want to send you back to the home, only some trainers are trying to do their job bt the management team don't want any employee after 3-4 months. 70% of the training batch got terminated due to various reasons.. At 1st month of training nothing happened...like no training done...2nd month training started.... only 8days training done(u'll nothing learn). After this u have to take calls for 4-6 hours...for 2wks. After this u have to take full time calls(8:30hrs). Many times you will try to certify yourself...bt they give you false reasons & keep you in training position... I this situation the TL & maneger are giving you very bad treatment, i.e misbehave, pressure, logout, mark half day present, misleading information, At any cost they will terminate you. Then same happens with the next batch. Huge hiring bt after 3/4 months all are terminated. No job security, salary hold issue.. scamming people, makeing peoples career bad....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing more like

Dislikes

Work life balance says nothing happens in tp life will make coriander leaves. Personally I will tell guys not to join but give shift 12:30-9:30 this time is so bad that you can't do rest of your work. About the holiday, 26 holidays will be shown here, but if you want to take that leave, you have to answer that there is no such thing as National Holiday, and about the promotion, the promotion of boys is done before girls because intelligent people will definitely understand it. So MNC will tell hr in advance that salary is confidential so that you will feel ashamed to say it yourself. Now what do you do with your choice I went with my opinion....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Only the salary on time

Dislikes

I am working in Kolkata branch..They pressurized us to work for 12 hours shift. There is no peace of mind. My TL call me after the shift for re-login..Some times she call me before the shift also for early login..They exploit their employees..My TL Rumi Barman is a worst person..Some times she is not giving me peace when I am in off..She ask me to join in meetings..They are not allowing to take break also properly..So I suggest not to join this company.....Read More

Work Details

Work policy: Some people working from office..Few are working from home

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Environment

Dislikes

Incentives Incentives Incentives Incentives Incentives

Likes

Very good atmosphere and good process Amazon

Dislikes

Needs a good management and no partiality

Likes

Trainers and TLs are caring specially trainers

Dislikes

Floor management bad, Partiality happens, promotion issues

Likes

Supporting team

Dislikes

Low salary provide that's why I resign.

Likes

Good heads

Dislikes

Nothing to be dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.