Teleperformance Customer Care Executive Kolkata Reviews

Likes

Cafeteria has huge space...in working floor has shortage of space & system. Those who want a 3-4 month job... this is perfect company for them.

Dislikes

False promises made by HR... No target, semi voice, 20 calls/day, technical support and many more. These all are fake information. Misguided by trainer, in day 1 recruiting for TCD, in day 4 transfer to Primary... Salary hold for no reason... The total job is dependent on customer response i.e Yes, No. If you get no...Tl will forcefully do logout for 1hr and mark as half day present. And you will get half salary. Client service is not so good, delivery partners are failing to give service...for that reason customer give NO but it shows in my bucket.. In certification phase the total authority want to send you back to the home, only some trainers are trying to do their job bt the management team don't want any employee after 3-4 months. 70% of the training batch got terminated due to various reasons.. At 1st month of training nothing happened...like no training done...2nd month training started.... only 8days training done(u'll nothing learn). After this u have to take calls for 4-6 hours...for 2wks. After this u have to take full time calls(8:30hrs). Many times you will try to certify yourself...bt they give you false reasons & keep you in training position... I this situation the TL & maneger are giving you very bad treatment, i.e misbehave, pressure, logout, mark half day present, misleading information, At any cost they will terminate you. Then same happens with the next batch. Huge hiring bt after 3/4 months all are terminated<mark style="background-color: #fff5e4;">. No job security, salary hold issue</mark>.. scamming people, makeing peoples career bad....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

This is not a employee centric company at all

Dislikes

There is no job security

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

In 2020, I had joined there as email executive. For that time experience a thumbs up.

Dislikes

Too much pressure for csat. They are mad with it. Now they are not taking ex employees in same LOB without any policy. Salary structure is disgusting. They don't give any respect to experienced employees. And forget the job security work before joining here.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Work culture - work culture is really nice in teleperformance Kolkata apart from that my colleague was really helpful and cooperative.

Dislikes

Job security - we don't know when we have to leave the company because there is no job security at all at what ground they will remove you if they don't have work flow.

Work Details

Over all experience was awesome till the time they were not having the work flow issue when they it was becoming worst day by day.

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security

Dislikes

Salary hike

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Here are no job securit, no Rule and regulations properly

Dislikes

Job security

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Nothing

Likes

I worked as a CCE at Intelenet Global Services Privete Limited. There I got more support in everytime. And Job security was fine. Thank you.

Dislikes

I don't dislike.

Work Details

Work days: Rotational Shift (Flexible Timings)