Teleperformance Customer Care ExecutiveKolkata Reviews
based on 102 reviews
Updated 14 Jan, 2025
Overall Rating
2.8/5
How AmbitionBox ratings work?
Category Ratings
2.9
Company culture
2.8
Salary & Benefits
2.8
Work-Life balance
2.8
Skill development
2.7
Job Security
2.6
Work Satisfaction
2.5
Promotions/Appraisal
Teleperformance is rated
2.8 out of 5 stars on
AmbitionBox, based on 102 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
2.8 out of 5 stars on
AmbitionBox, based on 102 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Teleperformance Customer Care Executive Kolkata Reviews
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102 reviews found
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Popular
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Jun 2023
Likes
Many opportunities to grow in the company. its a very nice company no doubt.
Trainers and managers are cool and have been supportive in my personal experience. HR teams are incredibly supportive.
Dislikes
Pay scale is not that good!
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Care Executive in
Kolkata
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Jun 2023
Likes
Teleperformance is the biggest and good company for employees
In 2020, I had joined there as email executive. For that time experience a thumbs up.
Dislikes
Too much pressure for csat. They are mad with it. Now they are not taking ex employees in same LOB without any policy. Salary structure is disgusting. They don't give any respect to experienced employees. And forget the job security work before joining here.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
C Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 May 2022
Likes
Salary is fair.
Dislikes
Nepotism just like Bollywood
Work Details
Job is not secure even though your performance is at peak
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Nothing
Dislikes
Working there was something which I really disliked
Work Details
Very bad
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Kolkata
Full Time
·
CCE Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 15 Jan 2022
Likes
On time salary. One of my team leader is good and polite
Dislikes
The manager and hr are very rude to the new joiners. Worst place to work. There is a lot of politics and the management doesnt address our issues. Even on the off day they give the same pressure... There is no off day
Work Details
The job is good. I learnt many things on the job.
Work timings: Strict Timings
Work related travel:This is a desk job.
Employer’s Response
Feel free to visit http://bit.ly/TPHR-newform if you have additional feedback. Thank you!
Customer Care Executive in
Kolkata
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Sep 2023
Likes
Pay the on time
Dislikes
Nothing
Work Details
Work policy:
Some time in wfm in corona time but all time in a office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 10 Jul 2021
Likes
Salary will be created on 1st of Every month without failure.
Dislikes
There is a lot of politics and the management doesn’t address our issues.
Work Details
I forgot when is the last time I spent time with my family or friends
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Oct 2023
Likes
Nice work culture and. Freshers friendly
Dislikes
Nothing. Be happy
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 22 Jun 2023
Likes
Promotion criteria was good , 9 months
Dislikes
Worst salary , office politics, non paying OTS so much more
They made me work from office even during covid of 2020 and after 1-2 months stopped providing transportation
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Kolkata
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 14 Jan 2024
Likes
Very bad
Dislikes
Work culture very bad
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 13 Jul 2023
Likes
I worked in TP( Intelenet) on 2019 in tata sky process, after the training got over I worked there for 3 months,,, due to regular night shift I absconded,,,, again I got opportunity and selected too in amazon recently but my approval hold as I was absconded ex employee,,, I Was ready to pay that penalty amount in 2 installment but still they kept me hold....
So poor mnagment....I'll never ever refer any one to join here....Read More
Dislikes
Al 👎
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 25 Jun 2023
Likes
Festival celebration
Dislikes
No good salary, fully politics
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Jul 2020
Likes
Nothing just they started throwing in this situation they did not support us.
Dislikes
Their management was so rubbish that I am feeling vomiting to say the worst words.
Work Details
It was worst
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
People also ask about Teleperformance, Kolkata Customer Care Executives
Is Teleperformance, Kolkata a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.8 out of 5 from over 102 employee reviews, it's clear that most customer care executives have a below average experience working at Teleperformance, Kolkata. Company culture holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about company culture and career growth on AmbitionBox.
Does Teleperformance, Kolkata pay their Customer Care Executives well?
According to AmbitionBox reviews, Teleperformance, Kolkata customer care executives rate their salary and benefits at 2.8 out of 5, based on 102 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance, Kolkata's customer care executives salaries here and to read reviews specifically about salary and benefits at Teleperformance, Kolkata for customer care executives, click here.
How is the work culture at Teleperformance, Kolkata for Customer Care Executives?
Work culture at Teleperformance, Kolkata for customer care executives is rated 2.9 out of 5 by 102 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Teleperformance, Kolkata for customer care executives, click here.
How is the job security at Teleperformance, Kolkata for Customer Care Executives?
Based on 102 reviews on AmbitionBox, Teleperformance, Kolkata's customer care executives rate job security at 2.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Kolkata. To read reviews about job security at Teleperformance, Kolkata for customer care executives, click here.
Is work from home available to Customer Care Executives at Teleperformance, Kolkata?
According to 12 AmbitionBox reviews, Teleperformance, Kolkata does not currently offer any work-from-home options to customer care executives. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at Teleperformance, Kolkata as a Customer Care Executive?
To get a job at Teleperformance, Kolkata as a Customer Care Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.
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