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Teleperformance Customer Service Associate Mumbai Reviews

Updated 6 Mar, 2025
Overall Rating
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3.7/5
based on 107 reviews

Rating distribution

Category Ratings

3.7

Job security

3.6

Company culture

3.6

Salary

3.5

Work-life balance

3.5

Skill development

3.4

Work satisfaction

2.9

Promotions

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

85% employees reported

Monday to Saturday

Monday to Saturday

44% employees reported

Flexible timing

Flexible timing

46% employees reported

No travel

No travel

63% employees reported

Gender based rating

3.9
female

Rated by Women

28 reviews

3.6
male

Rated by Men

69 reviews

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Top Mentions in Teleperformance Customer Service Associate Mumbai Reviews
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107 reviews found

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Top Teleperformance Customer Service Associate Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to r ... read more
Q2. What is the important part of appology to the customer?

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Q3. What is customer service? What is your daily routine? What did BPO industry ... read more
Q4. What do you understand by the term ‘customer service’ ?
Q5. Do you think the quality of customer service in India is poor?

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Read Teleperformance Reviews based on similar designations

3.6
 Customer Service Executive

 (128)

3.6
 Senior Customer Service Executive

 (104)

2.8
 Team Lead

 (68)

3.5
 Customer Care Executive

 (34)

2.8
 Senior Associate

 (30)

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People also ask about Teleperformance, Mumbai Customer Service Associates

Is Teleperformance, Mumbai a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 107 employee reviews, it's clear that most customer service associates have an average experience working at Teleperformance, Mumbai. Job security holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about job security and career growth on AmbitionBox.
Does Teleperformance, Mumbai pay their Customer Service Associates well?
According to AmbitionBox reviews, Teleperformance, Mumbai customer service associates rate their salary and benefits at 3.6 out of 5, based on 107 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Mumbai's customer service associates salaries here and to read reviews specifically about salary and benefits at Teleperformance, Mumbai for customer service associates, click here .
How is the work culture at Teleperformance, Mumbai for Customer Service Associates?
Work culture at Teleperformance, Mumbai for customer service associates is rated 3.6 out of 5 by 107 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Teleperformance, Mumbai for customer service associates, click here .
How is the job security at Teleperformance, Mumbai for Customer Service Associates?
Based on 107 reviews on AmbitionBox, Teleperformance, Mumbai's customer service associates rate job security at 3.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Mumbai. To read reviews about job security at Teleperformance, Mumbai for customer service associates, click here .
Is work from home available to Customer Service Associates at Teleperformance, Mumbai?
According to 13 AmbitionBox reviews, Teleperformance, Mumbai does not currently offer any work-from-home options to customer service associates. All employees work from the office, reflecting a fully on-site work arrangement.

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Teleperformance Customer Service Associate Salaries in Mumbai
based on 791 salaries
₹0.9 L/yr - ₹6.2 L/yr
At par with the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
1 total response
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
3 total responses
meal
Cafeteria
2 total responses
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