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3.9

based on 30.6k Reviews

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Teleperformance Senior Customer Service Associate salaries in Mumbai (Updated 2025)

Annual salary range
0 - 8 years exp.
₹1.4 Lakh - ₹5.2 Lakhs
Avg. annual salary
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Fixed
₹unlock blur Lakhs
Variable
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Monthly In-hand Salary

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7% more than the average Senior Customer Service Associate Salary in BPO Companies for 0 - 8 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Associate Salary
0 - 8 years exp. (191 salaries)
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₹1.6 L/yr - ₹5.2 L/yr

Finance & Accounting
Senior Customer Service Associate Salary
0 - 5 years exp. (13 salaries)
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₹1.9 L/yr - ₹3.8 L/yr

Sales & Business Development
Senior Customer Service Associate Salary
0 - 6 years exp. (13 salaries)
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₹2 L/yr - ₹4.7 L/yr

BFSI, Investments & Trading
Senior Customer Service Associate Salary
1 - 5 years exp. (8 salaries)
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₹1.7 L/yr - ₹3.8 L/yr

Last Updated: 4 Apr 2025

Companies similar to Teleperformance for Senior Customer Service Associate in Mumbai

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Teleperformance Senior Customer Service Associate Salary

0 - 8 years exp. (305 salaries)
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₹1.4 L/yr - ₹5.2 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Firstsource Solutions Senior Customer Service Associate Salary

0 - 6 years exp. (201 salaries)
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₹1.4 L/yr - ₹5.5 L/yr

arrow icon 16% less
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WNS Senior Customer Service Associate Salary

2 - 16 years exp. (52 salaries)
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₹2 L/yr - ₹6 L/yr

arrow icon 2% more
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Conneqt Business Solutions Senior Customer Service Associate Salary

2 - 6 years exp. (20 salaries)
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₹1.6 L/yr - ₹3.2 L/yr

arrow icon 35% less
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Concentrix Corporation Senior Customer Service Associate Salary

1 - 6 years exp. (7 salaries)
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₹2.8 L/yr - ₹5 L/yr

arrow icon 3% more
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Foundever Senior Customer Service Associate Salary

10 - 11 years exp. (3 salaries)
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₹2.8 L/yr - ₹4.1 L/yr

arrow icon 3% less
Senior Customer Service Associate salary at Teleperformance ranges between ₹1.4 Lakh to ₹5.2 Lakhs per year for employees with less than 1 year of experience to 8 years. Salary estimates are based on 305 latest salaries received from various employees of Teleperformance.

Latest annual salaries shared by Teleperformance Senior Customer Service Associate in Mumbai

2d ago
₹4.5 Lakhs
5 years exp.
2d ago
₹4.5 Lakhs
7 months exp.
5d ago
₹2.9 Lakhs
2 years exp.
2w ago
₹3.3 Lakhs
4 years exp.
2w ago
₹4 Lakhs
3 years exp.
2w ago
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1 year exp.
3w ago
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1 year exp.
3w ago
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7 years exp.
3w ago
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6 years exp.
4w ago
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5 months exp.

Experience wise Teleperformance Senior Customer Service Associate salaries in Mumbai

Last Updated: 4 Apr 2025

Experience Avg Annual Salary
Fresher  (60 salaries)

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₹1.6 L/yr - ₹5 L/yr
1 year  (68 salaries)

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₹1.4 L/yr - ₹5.2 L/yr
2 years  (61 salaries)

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₹1.6 L/yr - ₹5.2 L/yr
3 years  (46 salaries)

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₹1.6 L/yr - ₹5 L/yr
4 years  (27 salaries)

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₹2 L/yr - ₹4.3 L/yr
View all
Teleperformance Senior Customer Service Associate Salary and Career Growth

From

To

Senior Customer Service Associate

₹unlock blur Lakhs/yr

0 - 9 years exp.

Senior Director Operations

₹unlock blur Lakhs/yr

13 - 24 years exp.

Senior Customer Service Associate

0 - 9 years exp.
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Team Lead

0 - 13 years exp.
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arrow icon 39% hike

Assistant Manager Operations

5 - 13 years exp.
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arrow icon 33% hike
Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Teleperformance

Customer Service Executive Salary
(1k salaries)
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₹1 L/yr - ₹6 L/yr
Customer Service Associate Salary
(777 salaries)
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₹0.9 L/yr - ₹5.38 L/yr
Senior Customer Service Executive Salary
(623 salaries)
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₹1.15 L/yr - ₹5.54 L/yr
Customer Care Executive Salary
(263 salaries)
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₹1 L/yr - ₹5 L/yr
Senior Associate Salary
(160 salaries)
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₹1.3 L/yr - ₹7 L/yr
Customer Support Executive Salary
(128 salaries)
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₹1 L/yr - ₹5.37 L/yr
Customer Service Representative Salary
(78 salaries)
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₹1.2 L/yr - ₹5 L/yr
Customer Support Associate Salary
(37 salaries)
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₹1.35 L/yr - ₹4 L/yr
Senior Process Associate Salary
(9 salaries)
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₹1.5 L/yr - ₹4.5 L/yr

Top skills at Teleperformance for Senior Customer Service Associate

Communication Skills voice process international bpo Quality Standards customer support International Voice Process English Language Customer Service English bpo Blended Process international process Inbound Voice Process inbound voice process Substation

Salary related reviews for Teleperformance

3.3

Rated by 42 employees for salary & benefits

Senior Customer Service Associate in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 01 Sep 2023
3.0
 for  Salary and Benefits

Likes

The trainers are really good with the job.

  • Skill development - Good

Dislikes

...n each-other when an employee needs help. They care only about their salaries And they will find the slightest loophole to pay you the money you earned They manipulate you into thinking they care about you by sugarcoating things

read more
  • Job security - Bad
    • +2 more

Senior Customer Service Associate in New Delhi

Full Time

 · 

Human Resources Department

1.0
  •  posted on 18 Mar 2025
1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

Less Salary according to work load Work Load No Job Security No Work Balance Overtime and didn't pay out Not Providing and Help and facilities No Support in any Form HR / Manger Not Providing job while our process Ramp Down , just for showoff they gave us fake sampathy and not providing any job , if they are proving job , they will not provide you cab facilitate , work from office 50km of travel , and they will pay you same salary which you are getting in your work form home . Also 6 days working with rotating shift ,but all they thing is also fake they will not re- hire again , it's just for ,that they are you providing job ,but you are not interested, that they wants to show other. Bad orginazation.

read more
  • Salary - Bad
    • +6 more

Senior Customer Service Associate in Mumbai Suburban

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 03 Oct 2024
1.0
 for  Salary and Benefits

Likes

Colleagues where good & helpful.

Dislikes

...n the floor. Promotion on the basis of favouritism & not to deserving employees. Salary absolutely low compared to competitive companies. Management has zero level IQ in handling client calls & just give agents more pressure by agreeing to stupid client calls.

read more
  • Salary - Bad
    • +6 more

Senior Customer Service Associate in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 04 Jun 2023
4.0
 for  Salary and Benefits

Likes

Work environment is good and safety also .they will provide transport facilities in delhi city.

  • Salary - Good
    • +6 more

Dislikes

Ijp related issues.they are selected candidate only same process.domestic process in this company will provide lowest salary.

read more

Senior Customer Service Associate in Chennai

Full Time

 · 

Risk Management & Compliance Department

1.0
  •  posted on 30 Dec 2022
1.0
 for  Salary and Benefits

Likes

...ge for trainers and team leaders and fully politics. Fraud company in the world. If anyone wanted to terminated within 2 months without pay then your choice is Teleperformance.

read more

Dislikes

No job security. Everything I dislike

  • Salary - Bad
    • +6 more
see more salary related reviews

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Top trending discussions

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Salary Discussions, Hike & Promotions
2w (edited)
peacemaker
Verified Icon
·
works at
Georgia-Pacific
New offer. Confused.
My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?
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Teleperformance Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Teleperformance in Mumbai?
The average salary of a Senior Customer Service Associate at Teleperformance in Mumbai typically ranges from ₹1.4 Lakhs to ₹5.2 Lakhs per year, depending on experience (from Fresher to 8 years).

The top 10% of Senior Customer Service Associate in Mumbai at Teleperformance earn more than ₹4.3 Lakhs per year, and the top 1% earn over ₹5.1 Lakhs per year. Senior Customer Service Associate Salaries at Teleperformance can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 300+ Teleperformance employees in India.
What is the estimated take home salary of a Senior Customer Service Associate at Teleperformance in Mumbai?
The estimated take-home salary of a Senior Customer Service Associate at Teleperformance in Mumbai typically ranges from ₹26,607 to ₹28,022 per month. This is based on the average salary range of ₹1.4 Lakhs to ₹5.2 Lakhs per year for employees with experience ranging from Fresher to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 300+ salaries received from various employees of Teleperformance. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Senior Customer Service Associate at Teleperformance in Mumbai?
To be a Senior Customer Service Associate at Teleperformance in Mumbai, the key skills required include:

  • - Communication Skills
  • - voice process
  • - international bpo
  • - Quality Standards
  • - customer support

These skills are highly valued at Teleperformance and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Teleperformance for Senior Customer Service Associate in India?
Concentrix Corporation ₹2.8 Lakhs to ₹5.0 Lakhs per year
WNS ₹2.0 Lakhs to ₹6.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Teleperformance, depending on the role and experience level.
What is the salary of a Senior Customer Service Associate in companies similar to Teleperformance in Mumbai?
The salary of a Senior Customer Service Associate at companies similar to Teleperformance in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Foundever ₹2.8 Lakhs to ₹4.1 Lakhs per year
Firstsource Solutions ₹1.4 Lakhs to ₹5.5 Lakhs per year
Conneqt Business Solutions ₹1.6 Lakhs to ₹3.2 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Service Associate at Teleperformance in Mumbai?
The salary growth for a Senior Customer Service Associate at Teleperformance in Mumbai depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Associate in Mumbai can expect the following growth trajectory at Teleperformance:

Experience Average Salary Range
Fresher ₹1.6 Lakhs to ₹5.0 Lakhs per year
1 year ₹1.4 Lakhs to ₹5.2 Lakhs per year
2 years ₹1.6 Lakhs to ₹5.2 Lakhs per year
3 years ₹1.6 Lakhs to ₹5.0 Lakhs per year
and so on.

Tell us how to improve this page.

Teleperformance Senior Customer Service Associate salary in Mumbai ranges between ₹1.4 Lakh to ₹5.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 305 Teleperformance latest salaries received from various employees of Teleperformance.