Concentrix Corporation Senior Customer Service Associate salaries in Mumbai

Likes

The company is overall great because it was taken over by IBM which is the best in employee satisfaction.

Dislikes

They are least bothered about the salary increase even if you have been a loyal employee for a decade.

Likes

Work culture is good. People are helpful. Job is secured.

Dislikes

...n and benefits are lower than industry standards. I am working here for 3 years. I feel the salary is quite low as per the work we do. If they could provide better salaries than this is a great company to work for.

Likes

Only salary part

Dislikes

Company's environment is ridiculous as no higher management is going to support you. HR specially DIPALI CHAUDHARY is she very rude. She use to say things will remains confidential then the whole floor comes to know about the conversation between agent and HR.

Likes

Leaves policies good never hold employees salary . Very low Pressure

Dislikes

My biggest mistake to give my golden period they don't deserve stable employees because after 10 yrs salary increment is too low as compared to other organisations, IJP only valid for those have skills to buttering gossips with senior, those employees keep happy to senior from anyway except work, Don't stay a long time without permotion always make short time goal with this company, If you are tenure then no one recognised you , now you are a machine only for them .

Likes

Nothing.

Dislikes

Started from induction. Cost cutting in such a way that no welcome kit, induction done virtually so as to save the cost of lunch as well. Worst management, training manager is busy going out & dating a female lead. Nothing is trained properly & in OJT from 1st day live calls without any support.