Concentrix Corporation Mumbai Senior Customer Service Associate Salaries by 9 Employees

1 - 6 years exp.

₹2.7 Lakhs - ₹5 Lakhs

Salary of majority employees

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11% more than the average Senior Customer Service Associate Salary in BPO Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Associate Salary 1 - 3 years exp. (5 salaries)	Unlock ₹2.7 L/yr - ₹4 L/yr
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Sales & Business Development Senior Customer Service Associate Salary 6 years exp. (AmbitionBox Estimate)	Unlock ₹2.8 L/yr - ₹3.9 L/yr

Last Updated: 27 Feb 2024

Companies similar to Concentrix Corporation for Senior Customer Service Associate in Mumbai

Concentrix Corporation Senior Customer Service Associate Salary

1 - 6 years exp. (9 salaries)

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₹2.7 L/yr - ₹5 L/yr

Company name	Avg Annual Salary	Open Jobs
Teleperformance Senior Customer Service Associate Salary 0 - 8 years exp. (303 salaries)	Unlock ₹1.1 L/yr - ₹5.2 L/yr 4% less
Foundever Senior Customer Service Associate Salary 10 - 11 years exp. (3 salaries)	Unlock ₹2.8 L/yr - ₹4.1 L/yr 7% less
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Tech Mahindra Senior Customer Service Associate Salary 1 - 7 years exp. (12 salaries)	Unlock ₹2.4 L/yr - ₹5 L/yr 8% more
TCS Senior Customer Service Associate Salary 3 - 10 years exp. (18 salaries)	Unlock ₹3.2 L/yr - ₹7.2 L/yr 39% more
Accenture Senior Customer Service Associate Salary 2 - 9 years exp. (26 salaries)	Unlock ₹3 L/yr - ₹6.2 L/yr 26% more
Firstsource Solutions Senior Customer Service Associate Salary 1 - 8 years exp. (199 salaries)	Unlock ₹1.4 L/yr - ₹5.5 L/yr 16% less
WNS Senior Customer Service Associate Salary 2 - 16 years exp. (52 salaries)	Unlock ₹2 L/yr - ₹6 L/yr 1% less
Conneqt Business Solutions Senior Customer Service Associate Salary 2 - 6 years exp. (19 salaries)	Unlock ₹1.6 L/yr - ₹3.2 L/yr 39% less

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Senior Customer Service Associate salary at Concentrix Corporation ranges between ₹2.7 Lakhs to ₹5 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 9 latest salaries received from various employees of Concentrix Corporation.

Experience wise Concentrix Corporation Senior Customer Service Associate salaries in Mumbai

Last Updated: 27 Feb 2024

Experience	Avg Annual Salary
1 year (3 salaries)	Unlock ₹3 L/yr - ₹4 L/yr
2 years (AmbitionBox Estimate)	Unlock ₹3 L/yr - ₹6.4 L/yr
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3 years (AmbitionBox Estimate)	Unlock ₹2.7 L/yr - ₹5 L/yr
4 years (AmbitionBox Estimate)	Unlock ₹2.8 L/yr - ₹6.7 L/yr
5 years (AmbitionBox Estimate)	Unlock ₹3 L/yr - ₹6.9 L/yr
6 years (AmbitionBox Estimate)	Unlock ₹2.8 L/yr - ₹7 L/yr

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Top skills at Concentrix Corporation for Senior Customer Service Associate

Interpersonal Skills Problem Solving Problem Analysis Telesales Communication Skills Calling resolution voice process Grammar Customer Handling Sales Customer Service International Business Effective Communication Customer Satisfaction Index

Salary related reviews for Concentrix Corporation

4.0

Rated by 1 employees for salary & benefits

Senior Customer Service Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 30 Oct 2024

2.0

for Salary and Benefits

Likes

The company is overall great because it was taken over by IBM which is the best in employee satisfaction.

Skill development - Excellent

+4 more

Dislikes

They are least bothered about the salary increase even if you have been a loyal employee for a decade.

Salary - Poor

Senior Customer Service Associate in Gurgaon / Gurugram

Customer Success, Service & Operations Department

4.0

• posted on 11 Apr 2022

2.0

for Salary and Benefits

Likes

Work culture is good. People are helpful. Job is secured.

Skill development - Good

+4 more

Dislikes

...n and benefits are lower than industry standards. I am working here for 3 years. I feel the salary is quite low as per the work we do. If they could provide better salaries than this is a great company to work for.

Salary - Poor

Customer Care Executive in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 18 Jan 2025

3.0

for Salary and Benefits

Likes

Only salary part

Dislikes

Company's environment is ridiculous as no higher management is going to support you. HR specially DIPALI CHAUDHARY is she very rude. She use to say things will remains confidential then the whole floor comes to know about the conversation between agent and HR.

Skill development - Poor

+3 more

Senior Associate in New Delhi

Full Time

Healthcare & Life Sciences Department

3.0

• posted on 09 Jan 2025

2.0

for Salary and Benefits

Likes

Leaves policies good never hold employees salary . Very low Pressure

Job security - Good

+2 more

Dislikes

My biggest mistake to give my golden period they don't deserve stable employees because after 10 yrs salary increment is too low as compared to other organisations, IJP only valid for those have skills to buttering gossips with senior, those employees keep happy to senior from anyway except work, Don't stay a long time without permotion always make short time goal with this company, If you are tenure then no one recognised you , now you are a machine only for them .

Salary - Poor

+1 more

Senior Process Associate in Kolkata

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Nov 2024

1.0

for Salary and Benefits

Likes

Nothing.

Dislikes

Started from induction. Cost cutting in such a way that no welcome kit, induction done virtually so as to save the cost of lunch as well. Worst management, training manager is busy going out & dating a female lead. Nothing is trained properly & in OJT from 1st day live calls without any support.

Salary - Bad

+6 more

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2w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in... read more

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Concentrix Corporation Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Concentrix Corporation Mumbai?

Senior Customer Service Associate salary at Concentrix Corporation in Mumbai ranges between ₹2.7 Lakhs to ₹5.0 Lakhs for experience between 1 years to 6 years. According to our estimates it is 11% more than the average Senior Customer Service Associate Salary in India. Salary estimates are based on 9 latest salaries received from various employees of Concentrix Corporation Mumbai.

How does the salary of a Senior Customer Service Associate at Concentrix Corporation Mumbai compare with the average salary range for this job?

The average salary of a Senior Customer Service Associate at Concentrix Corporation is 11% more than the average salary of a Senior Customer Service Associate in Mumbai. To know exact salary insights, login to view.

What are the top skills required to work as a Senior Customer Service Associate at Concentrix Corporation?

Interpersonal Skills, Problem Solving, Problem Analysis, Telesales and Communication Skills are some of the popular skills required to work as a Senior Customer Service Associate at Concentrix Corporation Mumbai.

Which similar companies are paying more than Concentrix Corporation to a Senior Customer Service Associate in Mumbai?

TCS Senior Customer Service Associate Salary - ₹3.2 Lakhs to ₹7.2 Lakhs per year
Accenture Senior Customer Service Associate Salary - ₹3.0 Lakhs to ₹6.2 Lakhs per year
Tech Mahindra Senior Customer Service Associate Salary - ₹2.4 Lakhs to ₹5.0 Lakhs per year

What is the salary of a Senior Customer Service Associate in companies similar to Concentrix Corporation in Mumbai?

WNS Senior Customer Service Associate Salary - ₹2.0 Lakhs to ₹6.0 Lakhs per year
Teleperformance Senior Customer Service Associate Salary - ₹1.1 Lakhs to ₹5.2 Lakhs per year
Foundever Senior Customer Service Associate Salary - ₹2.8 Lakhs to ₹4.1 Lakhs per year
Firstsource Solutions Senior Customer Service Associate Salary - ₹1.4 Lakhs to ₹5.5 Lakhs per year
Conneqt Business Solutions Senior Customer Service Associate Salary - ₹1.6 Lakhs to ₹3.2 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Associate at Concentrix Corporation in Mumbai?

The estimated take-home salary of a Senior Customer Service Associate at Concentrix Corporation ranges between ₹27,715 per month to ₹29,113 per month in Mumbai. The take-home salary calculation is based on the average Concentrix Corporation Senior Customer Service Associate salary in India which ranges between ₹2.7 Lakhs to ₹5.0 Lakhs per year for employees with experience between 1 years to 6 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Associate at Concentrix Corporation in Mumbai?

According to AmbitionBox, 57% of the Concentrix Corporation Senior Customer Service Associates in Mumbai reported a notice period of 1 Month, 43% reported a notice period of 15 days or less.This is based on 7 responses on AmbitionBox in last 2 years.

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Concentrix Corporation Senior Customer Service Associate Salaries in Mumbai

Concentrix Corporation Senior Customer Service Associate salary in Mumbai ranges between ₹2.7 Lakhs to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 9 Concentrix Corporation latest salaries received from various employees of Concentrix Corporation.