Concentrix Corporation Senior Customer Service Associate Reviews
based on 59 reviews
Updated 20 Dec, 2024
Overall Rating
4.2/5
How AmbitionBox ratings work?
Category Ratings
4.5
Job Security
4.1
Company culture
4.0
Skill development
3.9
Work-Life balance
3.6
Work Satisfaction
3.1
Salary & Benefits
3.0
Promotions/Appraisal
Concentrix Corporation is rated
4.2 out of 5 stars on
AmbitionBox, based on 59 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
4.2 out of 5 stars on
AmbitionBox, based on 59 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Concentrix Corporation Senior Customer Service Associate Reviews
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59 reviews found
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Popular
Senior Customer Service Associate in
Gurgaon / Gurugram
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Apr 2022
Likes
Work culture is good. People are helpful. Job is secured.
Dislikes
Compensation and benefits are lower than industry standards. I am working here for 3 years. I feel the salary is quite low as per the work we do. If they could provide better salaries than this is a great company to work for.
Work Details
Work life is okay. It's not bad neither great. If you have responsibilities then you can work here without much stress. With decent compensation and job security.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Oct 2024
Likes
The company is overall great because it was taken over by IBM which is the best in employee satisfaction.
Dislikes
They are least bothered about the salary increase even if you have been a loyal employee for a decade.
What people are saying about Concentrix Corporation
Work related travel: This job involves
Travel Within City.
Senior Customer Service Associate in
Ranchi
Full Time
·
Voice \/ Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Jun 2024
Likes
I love the way Colleagues & manager supports
Dislikes
Salary is very less , company should look after it
Senior Customer Service Associate in
Mumbai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 30 May 2024
Likes
Pay was good
Dislikes
Performance pressure
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Feb 2024
Likes
It was amazing experience with converges I like the atmosphere the nature of the senior staffs
Dislikes
There nothing is to dislike the company.
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Senior Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Sep 2023
Likes
The work environment is good and the managers support and colleagues support is good with work.
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
Concentrix Corporation.
Senior Customer Service Associate in
Kolkata
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 30 Nov 2022
Likes
The company environment is also good and the company support all the employee I like this company work environment also in the pandemic situation the company supported a lot of to secure my job and this situation give the work from home systems😊😊😊😊😊
Dislikes
Sometimes they gave rotational shift.
In the night shift ... me also in the night shift the food arrangement is no available😣😣😣😥😣
Senior Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Jan 2023
Likes
A few people were nice..like
SukhAmrit Sir, Shadab Alam Sir. I liked their behavior towards employees. Unfortunately one resigned shortly…and during my final months in the company, I including my whole team was transferred to another process, so lost second nice person as well :) and my supervisor also then resigned.. An excellent team got shattered into pieces….
I’m sure, these guys would’ve never let me go …:)...Read More
Dislikes
Bad Management, bad Cafeteria food, No recognition/ value to even excellent employees, no work-life balance, bad salary, TLs, Sups, QAs, Compliance.. no one is ever on the same path. If there’s one question, they all would have different answers and the associate suffers cos of this. They just want you to perform excellent, but theywill never be able to tell you how! Floor environment is normally like Sabji Mandi. All sups selling vegetables sitting on their seats. Your mental health does not matter at all for them. All salute to the Management!...Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Sep 2023
Likes
People are helpful and friendly.
Dislikes
Everything was so good.
Senior Customer Service Associate in
Kolkata
Full Time
·
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 31 May 2022
Likes
Job sey
Dislikes
Company Management
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate in
Pune
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Oct 2023
Likes
Best place for upskilling and job security.
Dislikes
Awareness for growth after giving certain period of work should be provided through OD sections.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Daksh Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Apr 2020
Likes
Good Environment
Dislikes
N/A
Work Details
Work days: Monday to Friday
(Flexible Timings)
Senior Customer Service Associate in
Kolkata
Full Time
·
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Apr 2022
Likes
Employee centric and enjoyable environment.
Dislikes
Nothing
Work Details
Awesome
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate in
Aurangabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 May 2023
Likes
Good work place
Dislikes
sift Time limitations is not good
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate in
Pune
Full Time
·
Customer service Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 21 Dec 2018
Likes
Learning and development
Dislikes
No work life balance...low compensation
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Associate in
New Delhi
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Nov 2024
Likes
Job security
Dislikes
Nothing nothing nothing
Senior Customer Service Associate (working remotely)
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 13 Jul 2023
Likes
Can leaves
Dislikes
Pressure on rsat
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate in
Gurgaon / Gurugram
Bpo Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Jun 2022
Likes
Company good with excellent work culture
Dislikes
Sometimes because of low salary
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Associate in
New Delhi
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Work culture is very good. Job security is also excellent. Even in COVID no one lost their job.
People also ask about Concentrix Corporation's Senior Customer Service Associates
How is Concentrix Corporation to work for?
Concentrix Corporation is rated 4.2 out of 5, based on 59 reviews by employees on AmbitionBox.
Concentrix Corporation is known for Job Security which is rated at the top and given a rating of 4.5. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Concentrix Corporation read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Concentrix Corporation?
According to AmbitionBox ratings, Concentrix Corporation employees rate its salary and benefits as 3.1 out of 5. You can know more about Concentrix Corporation Salaries at AmbitionBox
How is the work culture at Concentrix Corporation?
Work culture is rated 4.1 at Concentrix Corporation by 59 employees. While job security is rated 4.5 and work-life balance is rated 3.9 at Concentrix Corporation. Read detailed reviews by employees of Concentrix Corporation on AmbitionBox.
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Concentrix Corporation Senior Customer Service Associate Reviews by Locations