Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Concentrix Corporation Team. If you also belong to the team, you can get access from here

Concentrix Corporation Verified Tick

Compare button icon Compare button icon Compare
3.8

based on 25k Reviews

Filter reviews by

Concentrix Corporation Senior Customer Service Associate Reviews

based on 59 reviews
Updated 20 Dec, 2024

Overall Rating

4.2/5
How AmbitionBox ratings work?

Category Ratings

4.5

Job Security

4.1

Company culture

4.0

Skill development

3.9

Work-Life balance

3.6

Work Satisfaction

3.1

Salary & Benefits

3.0

Promotions/Appraisal

Top Mentions in Concentrix Corporation Senior Customer Service Associate Reviews

59 reviews found

Sort by: Popular

Similar companies for Senior Customer Service Associate

View All
Teleperformance Reviews
3.2
 • 215 Reviews
Wipro Reviews
3.3
 • 13 Reviews
Tech Mahindra Reviews
3.2
 • 49 Reviews
HCLTech Reviews
2.9
 • 10 Reviews
Accenture Reviews
2.6
 • 21 Reviews
Mphasis Reviews
3.0
 • 5 Reviews
View more

View More

Logo
You are reading trusted reviews. Keep reading to find out more about Concentrix Corporation.

Discover interview dos and don'ts from real experiences

People also ask about Concentrix Corporation's Senior Customer Service Associates

Is Concentrix Corporation a good place to work for Senior Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 59 employee reviews, it's clear that most senior customer service associates have a positive experience working at Concentrix Corporation. Job Security holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation pay their Senior Customer Service Associates well?
According to AmbitionBox reviews, Concentrix Corporation senior customer service associates rate their salary and benefits at 3.1 out of 5, based on 59 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's senior customer service associates salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation for senior customer service associates, click here.
How is the work culture at Concentrix Corporation for Senior Customer Service Associates?
Work culture at Concentrix Corporation for senior customer service associates is rated 4.1 out of 5 by 59 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Concentrix Corporation. To read reviews specifically about work culture at Concentrix Corporation for senior customer service associates, click here.
How is the job security at Concentrix Corporation for Senior Customer Service Associates?
Based on 59 reviews on AmbitionBox, Concentrix Corporation's senior customer service associates rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation for senior customer service associates, click here.

Tell us how to improve this page.

Gender Based Ratings for Concentrix Corporation Senior Customer Service Associate

based on 52 reviews
4.1
Rated by 9 Women

Rated 4.4 for Job Security and 3.9 for Company Culture

women
4.3
Rated by 43 Men

Rated 4.6 for Job Security and 4.3 for Skill Development

men

Working Days for Concentrix Corporation Senior Customer Service Associate

based on 59 reviews
Rotational Shift
64%
Monday to Saturday
16%
Monday to Friday
16%
Other
4%

Work Timings for Concentrix Corporation Senior Customer Service Associate

based on 59 reviews
Flexible timing
Strict (11am - 8pm)
Strict (11.30pm - 8.30pm)
64%
5%
3%
28% employees reported other strict timings

Shift Timings for Concentrix Corporation Senior Customer Service Associate

based on 59 reviews
Day shift
Night shift
62%
38%

Business Travel for Concentrix Corporation Senior Customer Service Associate

based on 59 reviews
No travel
61%
Within city
33%
Within country
6%
Concentrix Corporation Senior Customer Service Associate Salary
based on 208 salaries
₹1.9 L/yr - ₹5.3 L/yr
10% more than the average Senior Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
5 total responses
healthInsurance
Health insurance
3 total responses
childCareBenefits
Child care facility
1 total response
officeGym
Office gym
1 total response
+3 more benefits
Compare Concentrix Corporation with

Teleperformance

3.9
Compare

Foundever

3.6
Compare

Wipro

3.7
Compare

Genpact

3.9
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company