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3.6

based on 33k Reviews

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Tech Mahindra Senior Customer Service Associate Reviews

based on 48 reviews
Updated 27 Nov, 2024

Overall Rating

3.3/5
How AmbitionBox ratings work?

Category Ratings

3.5

Skill development

3.3

Job Security

3.1

Company culture

3.1

Salary & Benefits

3.1

Work-Life balance

3.0

Work Satisfaction

2.9

Promotions/Appraisal

Top Mentions in Tech Mahindra Senior Customer Service Associate Reviews

48 reviews found

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What people are saying about Tech Mahindra

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a junior engineer - quality assurance
1w (edited)
Offered Salary & Open Scopes at Tech Mahindra Ahmedabad
Recently I was affected by the layoff and looking for a Quality Assurance role. After 2.6 years experience I'm being offered 5.5 LPA at Ahmedabad location in Tech Mahindra. What's the best I can get in the current situation?
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People also ask about Tech Mahindra's Senior Customer Service Associates

Is Tech Mahindra a good place to work for Senior Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 48 employee reviews, it's clear that most senior customer service associates have an average experience working at Tech Mahindra. Skill development holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about skill development and career growth on AmbitionBox.
Does Tech Mahindra pay their Senior Customer Service Associates well?
According to AmbitionBox reviews, Tech Mahindra senior customer service associates rate their salary and benefits at 3.1 out of 5, based on 48 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra's senior customer service associates salaries here and to read reviews specifically about salary and benefits at Tech Mahindra for senior customer service associates, click here.
How is the work culture at Tech Mahindra for Senior Customer Service Associates?
Work culture at Tech Mahindra for senior customer service associates is rated 3.1 out of 5 by 48 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra for senior customer service associates, click here.
How is the job security at Tech Mahindra for Senior Customer Service Associates?
Based on 48 reviews on AmbitionBox, Tech Mahindra's senior customer service associates rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra for senior customer service associates, click here.

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Tech Mahindra Senior Customer Service Associate Reviews by Locations

Tech Mahindra Reviews by Designations

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AmbitionBox has 48 Tech Mahindra reviews submitted by Tech Mahindra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tech Mahindra is the right company for you. 73% of employees ...reported the working days at Tech Mahindra as Rotational Shift. 51% employees reported the work timings at Tech Mahindra as Strict timing. Read more

Gender Based Ratings for Tech Mahindra Senior Customer Service Associate

based on 41 reviews
3.1
Rated by 10 Women

Rated 4.1 for Skill Development and 3.6 for Company Culture

women
3.5
Rated by 31 Men

Rated 3.7 for Job Security and 3.3 for Skill Development

men

Working Days for Tech Mahindra Senior Customer Service Associate

based on 48 reviews
Rotational Shift
73%
Monday to Friday
15%
Monday to Saturday
12%

Work Timings for Tech Mahindra Senior Customer Service Associate

based on 48 reviews
Flexible timing
Strict (7.30pm - 6.30pm)
Strict (2.30pm - 11.30pm)
49%
4%
4%
43% employees reported other strict timings

Shift Timings for Tech Mahindra Senior Customer Service Associate

based on 48 reviews
Day shift
Night shift
79%
21%

Business Travel for Tech Mahindra Senior Customer Service Associate

based on 48 reviews
No travel
58%
Within city
30%
Within country
9%
Within the city
3%
Tech Mahindra Senior Customer Service Associate Salary
based on 243 salaries
₹1.3 L/yr - ₹6.2 L/yr
18% more than the average Senior Customer Service Associate Salary in India
View more details
Employee Benefits for Tech Mahindra Senior Customer Service Associate
cab
Office cab/shuttle
1 total response
officeGym
Office gym
2 total responses
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
3 total responses
+2 more benefits
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