HCLTech Senior Customer Service Associate Reviews

Likes

Excellent work life . Mature epolle and roles. Responsibiiltes often best .

Dislikes

Nothing dislike about such a great organization. Foe can create mistrust but hcltech will defend in crucial phase of life and time.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

We can work for the development of the project and learn new things and also get certified in various dimensions of our work dimensions, which will help us in up-skilling my carrier growth!!!

Dislikes

Location (Long Travelling)

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Totally like the crappy attitude of useless HRs. I always wanted something to push me to edge, and hCLs internal politics has that quality. Very good environment to fk your mental peace. Management is full of supporting people, if you are a Girl. No pedo, very safe environment. Safe for girls coz no manwhre from management level will take your no from teams and ping you on WhatsApp at middle of night. Hcl appreciate your work and passion and that's why compensation letter are only 6 months late with very huge hike of 2% After 9.30 hours of shift and 3 hours of extra work, you will have a plenty of time for your family and work life balance. HR can Totally log off by 5 pm without addressing your issue but you can't log off even if you have period, fever or almost dying...Read More

Dislikes

There was Nothing to dislike. Such a lovely management, company, hr and policies that I would rather be unemployed than staying..

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Only one thing I love it. It is provid cab facility.

Dislikes

There is no jo security. If project gone that men's you will gone. Nothing increment, bonus etc.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Colleagues were nice, high job security. Also infrastructure and facilities provided by company were awesome.

Dislikes

Very less salary hike, delayed in promotion & appraisal.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job Security much better than others

Dislikes

Micro management No promotion No appraisal Bad work life balance No job satisfaction No skill development Bad management Poor workplaces

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

To be honest there's nothing to like about a job/company if the salary is so unsatisfactory and there's no increment in it.

Dislikes

The way DPO employees get treated. Absolutely limited holiday as compared to other department.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Hcltech is actually big organization and a good MNC to start. I'm actually fresher joined couple of months back in supply chain operation. But there are some things is there in some project. Like in our case has hybrid model but Reporting manager is forcefully say to come office only. Even my native location is in Kolkata. I want to relocate in Kolkata & work with that office. But I'm not very sure hcl has such policy or not however I didn't tell him. But due to the medical reason I need to go there i don't know how thing will manage. And if it's not happen i want to switch to Kolkata/chennai based project if possible in same lob's. If anyone can help me out regarding this pls I need your support actually!! Along with that, I have knowledge in excel advanced in data analyst role. I'm studying & learning about data analyst role. I have experience in excel advanced & power bi as well & basic sql knowledge. Thank you...Read More

Dislikes

Salary is very low for fresher compare to all other MNC. Growth is some where slow. Should to be a more professionalism from hr to reporting manager in all cases.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

MEDICAL policy are quite helpful

Dislikes

I was very much appreciated from client side for my deliverables and technical helping hand I give to the tribe .. same client and hcl says to resign and look for job.. giving trust of onsite opportunities but not addressed

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

More I will think less likeable thing I will discover. Only good thing is that somehow HCL TECH has good reputation in India. Apart from that you will get lot of things to learn.

Dislikes

Salary, appraisal, salary increment, option for WFH or hybrid module.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

You will chances to learn new or latest technologies. Able learn process and procedures to handle new clients or Bidding projects etc.

Dislikes

Salary hike won't happen properly . Even if they give it will be less than 4% and can't expect when you will get a hike. Sometimes it take years together to get a hike..All depends on in which LOB you work for and which project is it long term or profit margin etc..will come to picture.so getting a hike has got multiple parameters. If all parameters fall in place you get a max 4%-5%.

Likes

It has multiple projects so you can choose your projects based on your skill.

Dislikes

If you are on bench more than 2 months HR call you to put resignation forcefully. You are not able to get appraisal as per your expectations.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good

Dislikes

The senior manager should keep skip level meeting to juniors. Also the manager should verify the OT payments. There are few managers like Suresh Khanna who literally loot project budget money and give to girls like OT. Also this guy doesn’t have professional behaviour. He used to speak bad words in front of girls sitting in client location

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, International Travel.

Likes

Nothing as such, no projects in the name of supercharging in progress only managers will get promotion, other designation need to do exact job. That too client with no cab facility 😱

Dislikes

Everything is dislike location,client location. No one bothers about you and your skills, health, families etc better not to go. Don't join engineers, it's already outdated with very old people who doesn't encourage and make you feel you are employee. Don't take wrong decision in this AI era find best work place and work not company.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Dislikes

Salary hikes are 2-3% on average. Constructive feedback is not given. BTIS EDS department does not encourage freshers at all in terms of learning and project exposure. Freshers should strictly avoid.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The job is secure, and the work environment is satisfactory. Salary comes on time. No work load.

Dislikes

Worst management. Small and easy things take a lot of time to get completed by the senior management (Sarkari Babu's). You cannot reach higher management and keep your point. They will also never reach you. No salary increment or promotion for deserving candidates. You will never get your 100% variable. They have lot's of points to deduct your money. Techbee program: They are the killers of every project....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.