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Concentrix Corporation

3.7

based on 27.2k Reviews

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Concentrix Corporation Senior Customer Service Associate Gurgaon / Gurugram Reviews

Updated 30 Oct, 2024

Category Ratings

4.6

Job Security

4.2

Company Culture

4.2

Skill Development

3.8

Work-Life Balance

3.4

Work Satisfaction

3.2

Promotions

2.7

Salary

What employees say about Concentrix Corporation?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

82% employees reported

Flexible timing

65% employees reported

No travel

92% employees reported

View more detailed insights

Gender based rating

4.9

Rated by Women

2 reviews

4.3

Rated by Men

18 reviews

Concentrix Corporation is rated 3.7 out of 5 stars on AmbitionBox, based on 20 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction... Read more

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Top Mentions in Concentrix Corporation Senior Customer Service Associate Gurgaon / Gurugram Reviews

Salary (5)

Work Environment (5)

Senior Management (4)

20 reviews found

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What people are saying about Concentrix Corporation

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a client success business consultant1w

Looking for a Job in Consulting Plz help

Hi Everyone, I am currently working as a Client Success & Business Consulting Professional with 9.41 LPA CTC and actively looking for opportunities in a similar role. I have experience in AI tools, process improvement, Lean Six Sigma, and transformation projects. I am open to location changes and looking for an opportunity urgently. If there are relevant openings in your organization, I would appreciate a referral. Please feel free to comment or DM if you can help. Thanks in advance! #ClientSuccess #BusinessConsulting #JobSearch #Referral #AI #ProcessImprovement #Transformation #LeanSixSigma

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Senior Customer Service Associate in Gurgaon / Gurugram

Non Voice Department

5.0

posted on 16 Sep 2022

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Associate in Gurgaon / Gurugram

Voice / Blended Department

5.0

posted on 10 May 2022

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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#4 Best Mega Company - 2021

HQ - Fremont, California, United States (USA)

BPO

50k-1 Lakh Employees (India)

People also ask about Concentrix Corporation, Gurgaon / Gurugram Senior Customer Service Associates

Is Concentrix Corporation, Gurgaon / Gurugram a good place to work for Senior Customer Service Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 20 employee reviews, it's clear that most senior customer service associates have a positive experience working at Concentrix Corporation, Gurgaon / Gurugram. Job Security holds the highest rating at 4.6, while salary & benefits is rated the lowest amongst all factors at 2.7. Read reviews about salary & benefits on AmbitionBox.

Does Concentrix Corporation, Gurgaon / Gurugram pay their Senior Customer Service Associates well?

According to AmbitionBox reviews, Concentrix Corporation, Gurgaon / Gurugram senior customer service associates rate their salary and benefits at 2.7 out of 5, based on 20 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Concentrix Corporation, Gurgaon / Gurugram's senior customer service associates salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation, Gurgaon / Gurugram for senior customer service associates, click here .

How is the work culture at Concentrix Corporation, Gurgaon / Gurugram for Senior Customer Service Associates?

Work culture at Concentrix Corporation, Gurgaon / Gurugram for senior customer service associates is rated 4.2 out of 5 by 20 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Concentrix Corporation, Gurgaon / Gurugram.

How is the job security at Concentrix Corporation, Gurgaon / Gurugram for Senior Customer Service Associates?

Based on 20 reviews on AmbitionBox, Concentrix Corporation, Gurgaon / Gurugram's senior customer service associates rate job security at 4.6 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, Gurgaon / Gurugram, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

Concentrix Corporation Senior Customer Service Associate Reviews by Locations

Concentrix Corporation Gurgaon / Gurugram Reviews by Designations

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AmbitionBox has 20 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. 82% of empl...