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3.8

based on 25k Reviews

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Concentrix Corporation Senior Customer Service Associate Gurgaon / Gurugram Reviews

based on 20 reviews
Updated 30 Oct, 2024

Overall Rating

4.4/5
How AmbitionBox ratings work?

Category Ratings

4.7

Job Security

4.2

Skill development

4.2

Company culture

3.8

Work-Life balance

3.4

Work Satisfaction

3.2

Promotions/Appraisal

2.7

Salary & Benefits

Top Mentions in Concentrix Corporation Senior Customer Service Associate Gurgaon / Gurugram Reviews

20 reviews found

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What people are saying about Concentrix Corporation

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a senior manager
2w
Want to switch to MNC...need help
Hi, need help.currently I am employed with Axis Bank. I am an ex Citibanker. I am not liking the axis Bank culture at all..kindly advise how to switch from a bank to MNC companies...I don't have contacts and want to make my career in MNC company. Current package is 14.4 additionally bonus and all contributes to overall package to 17.3. Can anybody help me getting a job in company like Genpact, concentrix etc.
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People also ask about Concentrix Corporation, Gurgaon / Gurugram Senior Customer Service Associates

Is Concentrix Corporation, Gurgaon / Gurugram a good place to work for Senior Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 20 employee reviews, it's clear that most senior customer service associates have a positive experience working at Concentrix Corporation, Gurgaon / Gurugram. Job Security holds the highest rating at 4.7, while salary & benefits is rated the lowest amongst all factors at 2.7. Read reviews about job security and salary & benefits on AmbitionBox.
Does Concentrix Corporation, Gurgaon / Gurugram pay their Senior Customer Service Associates well?
According to AmbitionBox reviews, Concentrix Corporation, Gurgaon / Gurugram senior customer service associates rate their salary and benefits at 2.7 out of 5, based on 20 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Concentrix Corporation, Gurgaon / Gurugram's senior customer service associates salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation, Gurgaon / Gurugram for senior customer service associates, click here.
How is the work culture at Concentrix Corporation, Gurgaon / Gurugram for Senior Customer Service Associates?
Work culture at Concentrix Corporation, Gurgaon / Gurugram for senior customer service associates is rated 4.2 out of 5 by 20 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Concentrix Corporation, Gurgaon / Gurugram. To read reviews specifically about work culture at Concentrix Corporation, Gurgaon / Gurugram for senior customer service associates, click here.
How is the job security at Concentrix Corporation, Gurgaon / Gurugram for Senior Customer Service Associates?
Based on 20 reviews on AmbitionBox, Concentrix Corporation, Gurgaon / Gurugram's senior customer service associates rate job security at 4.7 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, Gurgaon / Gurugram, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation, Gurgaon / Gurugram for senior customer service associates, click here.

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Concentrix Corporation Senior Customer Service Associate Reviews by Locations

Concentrix Corporation Gurgaon / Gurugram Reviews by Designations

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AmbitionBox has 20 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. ... 82% of employees reported the working days at Concentrix Corporation as Rotational Shift. 65% employees reported the work timings at Concentrix Corporation as Flexible timing. Read more

Gender Based Ratings for Concentrix Corporation Senior Customer Service Associate Gurgaon / Gurugram

based on 20 reviews
4.9
Rated by 2 Women

Rated 5.0 for Job Security and 4.9 for Company Culture

women
4.3
Rated by 18 Men

Rated 4.6 for Job Security and 4.3 for Skill Development

men

Working Days for Concentrix Corporation Senior Customer Service Associate Gurgaon / Gurugram

based on 20 reviews
Rotational Shift
82%
Monday to Saturday
6%
Monday to Friday
6%
Other
6%

Work Timings for Concentrix Corporation Senior Customer Service Associate Gurgaon / Gurugram

based on 20 reviews
Flexible timing
Strict (10.30pm - 8am)
Strict (11.30pm - 8.30pm)
65%
7%
7%
21% employees reported other strict timings

Shift Timings for Concentrix Corporation Senior Customer Service Associate Gurgaon / Gurugram

based on 20 reviews
Night shift
Day shift
60%
40%

Business Travel for Concentrix Corporation Senior Customer Service Associate Gurgaon / Gurugram

based on 20 reviews
No travel
92%
Within city
8%
Concentrix Corporation Senior Customer Service Associate Salaries in Gurgaon / Gurugram
based on 35 salaries
₹1.9 L/yr - ₹5.3 L/yr
10% more than the average Senior Customer Service Associate Salary in India
View more details
Employee Benefits for Concentrix Corporation Senior Customer Service Associate Gurgaon / Gurugram
cab
Office cab/shuttle
2 total responses
meal
Cafeteria
3 total responses
softskill
Job/Soft skill training
2 total responses
retirement
Retirement benefits
0 total responses
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