Concentrix Corporation Senior Customer Service Executive salaries in Mumbai (Updated 2025)

Likes

Good Salary, Infrastructure,

Dislikes

Management is incompetent towards their services. HR, TRAINING dept. Low qualified project leaders, Indiscipline managers, Sr training managers, not capable of handling telecommunication process. I wasted my time working there.

Likes

Getting a salary on time is one of the best thing in concentrix however this happens in most of the BPO industry.

Dislikes

THERE IS NO PROPER APPRAISALS/PROMOTIONS IN THE COMPANY. THERE IS NO PERSONAL/SKILL DEVELOPMENT. COMPANY SUPERVISOR AND TEAMS ARE NOT AT ALL INTERACTIVE OR FAMILIAR TO THEIR EMPLOYEES.

Likes

Professional work culture, cooperation by seniors, supervisors, and management for work ethics as it is MNC and has diverse work culture.when asking for training in case of low performance.

Dislikes

...ple leave in the first year. Promotions and other work benefits are hard to get. Dishonesty when asking for individual rights from managers and salary is also the worst part many times my salary has been compromised and the client is everything to them. I requested to move me to a new process but that was not herd.

Likes

It is a employee friendly. It is a great place for fresher. Cool environment 😎

Dislikes

Salary is too low as compare to the market Increment is too low. No any extra benefits. Incentive is fixed . Which is also low .

Likes

Salary is on time. Job security is there if u r good or mediocre performer. HR team internally moves employees from one to another process if any process ramps down. Everyone is supportive except few. Growth is slow. People are getting 1st promotion after working 2 3 years . smart or hard work isn't sufficient for promotion in Kolkata nd Ranchi centre. IJP is there bt for that u need to have excellent rapo with ur seniors.

Dislikes

Now a days leadership team is deteriorating. Few of them behaves as if they own the company. Few shouts on floor without any good reason. Skill improvement sessions are there but they won't give you time to attend those.