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3.9

based on 30.8k Reviews

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Teleperformance Senior Customer Service Executive salaries in Mumbai (Updated 2025)

Annual salary range
0 - 8 years exp.
₹1.1 Lakh - ₹5.5 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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11% less than the average Senior Customer Service Executive Salary in BPO Companies for 0 - 8 years of experience

Interested in this particular role? 1 job opening

Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Executive Salary
0 - 8 years exp. (316 salaries)
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₹1.1 L/yr - ₹5.5 L/yr

Finance & Accounting
Senior Customer Service Executive Salary
0 - 8 years exp. (45 salaries)
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₹1.4 L/yr - ₹5 L/yr

BFSI, Investments & Trading
Senior Customer Service Executive Salary
0 - 6 years exp. (30 salaries)
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₹1.7 L/yr - ₹4.8 L/yr

Sales & Business Development
Senior Customer Service Executive Salary
0 - 8 years exp. (25 salaries)
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₹2 L/yr - ₹4.9 L/yr

Last Updated: 9 Apr 2025

Companies similar to Teleperformance for Senior Customer Service Executive in Mumbai

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Teleperformance Senior Customer Service Executive Salary

0 - 8 years exp. (625 salaries)
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₹1.1 L/yr - ₹5.5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Firstsource Solutions Senior Customer Service Executive Salary

1 - 8 years exp. (117 salaries)
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₹1.9 L/yr - ₹5.1 L/yr

arrow icon 2% more
 1 job opening
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Conneqt Business Solutions Senior Customer Service Executive Salary

1 - 7 years exp. (56 salaries)
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₹1.5 L/yr - ₹3.9 L/yr

arrow icon 17% less
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Concentrix Corporation Senior Customer Service Executive Salary

0 - 8 years exp. (54 salaries)
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₹2.1 L/yr - ₹5.5 L/yr

arrow icon 16% more
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WNS Senior Customer Service Executive Salary

1 - 13 years exp. (34 salaries)
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₹2.3 L/yr - ₹4.9 L/yr

arrow icon 20% more
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Foundever Senior Customer Service Executive Salary

2 - 9 years exp. (5 salaries)
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₹2.2 L/yr - ₹4 L/yr

At par
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BPO+ Senior Customer Service Executive Salary

2 - 6 years exp. (4 salaries)
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₹1 L/yr - ₹4 L/yr

arrow icon 17% less
Senior Customer Service Executive salary at Teleperformance ranges between ₹1.1 Lakh to ₹5.5 Lakhs per year for employees with less than 1 year of experience to 8 years. Salary estimates are based on 625 latest salaries received from various employees of Teleperformance.

Latest annual salaries shared by Teleperformance Senior Customer Service Executive in Mumbai

3d ago
₹4.5 Lakhs
2 years exp.
6d ago
₹3.4 Lakhs
5 years exp.
1w ago
₹3.5 Lakhs
1 year exp.
1w ago
₹2.8 Lakhs
3 years exp.
1w ago
₹2.5 Lakhs
7 years exp.
1w ago
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5 months exp.
1w ago
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4 years exp.
2w ago
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2 years exp.
3w ago
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4 years exp.
1mo ago
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3 months exp.

Experience wise Teleperformance Senior Customer Service Executive salaries in Mumbai

Last Updated: 9 Apr 2025

Experience Avg Annual Salary
Fresher  (79 salaries)

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₹1.5 L/yr - ₹5 L/yr
1 year  (118 salaries)

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₹1.1 L/yr - ₹5.5 L/yr
2 years  (106 salaries)

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₹1.1 L/yr - ₹5 L/yr
3 years  (102 salaries)

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₹1.4 L/yr - ₹5 L/yr
4 years  (76 salaries)

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₹1.3 L/yr - ₹4.8 L/yr
View all
Teleperformance Senior Customer Service Executive Salary and Career Growth

From

To

Senior Customer Service Executive

₹unlock blur Lakhs/yr

0 - 8 years exp.

Assistant Manager Operations

₹unlock blur Lakhs/yr

5 - 13 years exp.

Senior Customer Service Executive 0 - 8 years exp.
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Team Lead Operations 1 - 13 years exp.
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arrow icon 44% hike
    Assistant Manager Operations 5 - 13 years exp.
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    arrow icon 40% hike

    From

    View 3 more levels

    To

    Senior Customer Service Executive

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    0 - 8 years exp.

    Assistant General Manager

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    12 - 23 years exp.

    From

    View 3 more levels

    To

    Senior Customer Service Executive

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    0 - 8 years exp.

    Quality Manager

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    8 - 17 years exp.

    From

    View 7 more levels

    To

    Senior Customer Service Executive

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    0 - 8 years exp.

    Senior Director Operations

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    13 - 24 years exp.

    Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

    Similar Designation salaries in Teleperformance

    Customer Service Executive Salary
    (1k salaries)
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    ₹1 L/yr - ₹6 L/yr
    Customer Service Associate Salary
    (784 salaries)
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    ₹0.8 L/yr - ₹6.15 L/yr
    Customer Care Executive Salary
    (261 salaries)
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    ₹1 L/yr - ₹5 L/yr
    Customer Support Executive Salary
    (127 salaries)
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    ₹1.1 L/yr - ₹5.37 L/yr
    Sales Executive Salary
    (96 salaries)
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    ₹1.3 L/yr - ₹5 L/yr
    Customer Service Representative Salary
    (79 salaries)
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    ₹1.05 L/yr - ₹5 L/yr
    Customer Support Associate Salary
    (37 salaries)
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    ₹1.35 L/yr - ₹4 L/yr
    Telecalling Executive Salary
    (36 salaries)
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    ₹0.95 L/yr - ₹3.5 L/yr
    Customer Service Officer Salary
    (4 salaries)
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    ₹1.9 L/yr - ₹3 L/yr

    Top skills at Teleperformance for Senior Customer Service Executive

    voice process international bpo Communication Skills customer support Quality Standards Customer Service inbound voice process Customer Handling US Process Customer Service customer care Domestic BPO International Voice Process English bpo

    Salary related reviews for Teleperformance

    3.4

    Rated by 104 employees for salary & benefits

    Senior Customer Service Executive in Mumbai

    Full Time

     · 

    Media Production & Entertainment Department

    5.0
      •  posted on 14 Mar 2024
    5.0
     for  Salary and Benefits

    Likes

    Moderate Transport to Reach on time Salary on Time Good Environment and Culture to work with

    read more
    • Salary - Excellent
      • +4 more

    Dislikes

    I think I would not Say Dislike however It depends upon on which process you are in : so in my process I would say they should give Refreshments on time not like work straight up for 9 hours.

    read more

    Senior Customer Service Executive in Mumbai

    Full Time

     · 

    Energy & Mining Department

    3.0
      •  posted on 18 Nov 2023
    1.0
     for  Salary and Benefits

    Likes

    Only infrastructure is good

    Dislikes

    HR always lied to their candidate to hire in bulk, they’ll offer you good salary but when you receive your offer letter after 2 weeks of joining salary would be way lesser in the letter & when you dispute about it they’ll say either keep it or leave. A person in need unfortunately have to keep that offer & that really sucks

    read more
    • Salary - Bad
      • +4 more

    Senior Customer Service Executive in Mumbai

    Banking Department

    3.0
      •  posted on 28 Jul 2020
    2.0
     for  Salary and Benefits

    Likes

    No support no salary as works on hold, that's what the excuse was given.

    read more
    • Job security - Good

    Dislikes

    bad attitude of seniors and to much of show off when there's nothing to see, in simple to describe it's like a box of gift well wrapped and inside it's blank.

    read more
    • Salary - Poor
      • +4 more

    Senior Customer Service Executive in Mumbai

    Other Department

    4.0
      •  posted on 05 Aug 2020
    4.0
     for  Salary and Benefits

    Likes

    Due to covid lockdown they have given us work from home .hope this continue until the end of december , working environment and culture is good . Teammates are good

    read more
    • Salary - Good
      • +2 more

    Dislikes

    Lot of politi s and management doesnt address our issue. Salary hike is very poor

    read more
    • Job security - Poor

    Senior Customer Service Executive in Mumbai

    Customer Success, Service & Operations Department

    5.0
      •  posted on 15 Sep 2018
    4.0
     for  Salary and Benefits

    Likes

    The work culture and management is wonderful.

    • Salary - Good
      • +6 more

    Dislikes

    ...ss but we get lots of opportunities to earn more through Insentive and overtime. Though the salary is less but doors are always open for those who want to earn more.

    read more
    see more salary related reviews

    Discover interview dos and don'ts from real experiences

    Top trending discussions

    View All
    Salary Discussions, Hike & Promotions
    1w (edited)
    an inside sales executive
    Unexpected job policies: stay or switch?
    I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?
    Got a question about Teleperformance?
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    More about working at Teleperformance

    Teleperformance Senior Customer Service Executive Salary FAQs

    What is the salary of Senior Customer Service Executive at Teleperformance in Mumbai?
    The average salary of a Senior Customer Service Executive at Teleperformance in Mumbai typically ranges from ₹1.1 Lakhs to ₹5.5 Lakhs per year, depending on experience (from Fresher to 8 years).

    The top 10% of Senior Customer Service Executive in Mumbai at Teleperformance earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹5.0 Lakhs per year. Senior Customer Service Executive Salaries at Teleperformance can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

    These estimates are based on salary data submitted by 600+ Teleperformance employees in India.
    What is the estimated take home salary of a Senior Customer Service Executive at Teleperformance in Mumbai?
    The estimated take-home salary of a Senior Customer Service Executive at Teleperformance in Mumbai typically ranges from ₹24,302 to ₹25,751 per month. This is based on the average salary range of ₹1.1 Lakhs to ₹5.5 Lakhs per year for employees with experience ranging from Fresher to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 600+ salaries received from various employees of Teleperformance. Check how we calculate in-hand salary with our in-hand salary calculator.
    What are the key skills required to be a Senior Customer Service Executive at Teleperformance in Mumbai?
    To be a Senior Customer Service Executive at Teleperformance in Mumbai, the key skills required include:

    • - voice process
    • - international bpo
    • - Communication Skills
    • - customer support
    • - Quality Standards

    These skills are highly valued at Teleperformance and are crucial for successful performance in a Software Engineering role.
    Which companies offer higher salaries than Teleperformance for Senior Customer Service Executive in India?
    WNS ₹2.3 Lakhs to ₹4.9 Lakhs per year
    Concentrix Corporation ₹2.1 Lakhs to ₹5.5 Lakhs per year
    Firstsource Solutions ₹1.9 Lakhs to ₹5.1 Lakhs per year

    These companies are known for offering competitive compensation packages that can exceed the salary offered by Teleperformance, depending on the role and experience level.
    What is the salary of a Senior Customer Service Executive in companies similar to Teleperformance in Mumbai?
    The salary of a Senior Customer Service Executive at companies similar to Teleperformance in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

    Foundever ₹2.2 Lakhs to ₹4.0 Lakhs per year
    Conneqt Business Solutions ₹1.5 Lakhs to ₹3.9 Lakhs per year
    BPO+ ₹1.0 Lakhs to ₹4.0 Lakhs per year

    These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
    How the salary growth look like for a Senior Customer Service Executive at Teleperformance in Mumbai?
    The salary growth for a Senior Customer Service Executive at Teleperformance in Mumbai depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Executive in Mumbai can expect the following growth trajectory at Teleperformance:

    Experience Average Salary Range
    Fresher ₹1.5 Lakhs to ₹5.0 Lakhs per year
    1 year ₹1.1 Lakhs to ₹5.5 Lakhs per year
    2 years ₹1.1 Lakhs to ₹5.0 Lakhs per year
    3 years ₹1.4 Lakhs to ₹5.0 Lakhs per year
    and so on.

    Tell us how to improve this page.

    Teleperformance Senior Customer Service Executive salary in Mumbai ranges between ₹1.1 Lakh to ₹5.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 625 Teleperformance latest salaries received from various employees of Teleperformance.