Teleperformance "Salary" Reviews

Likes

Salary On Time.

Dislikes

Unachievable Targets. Toxic environment TL behaviour No leaves Mental torture. Not got a single leave. TL called the office even after a major accident. Threat From BHR. Work culture is bearish. Mar jao lekin TP mat join karo

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary is on time

Dislikes

I don't know about the company but i believe it will be good but I know about my team and that is the worst team i have ever worked with.. the team leader is so biased that if you butter her then she will allow u uncountable half days, uncountable break and if you finish ur break then she will give you tl break and numerous benifitsbit if you fail you butter her or do as she says then she will intentionally haras you like cancel your 2 months before planned leaves, throwing water on your face or intentionally asking every other employees not to talk to you and if they talk to you then she will also do the same to you....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary Benefits and learning

Dislikes

TP need's to take a feed back on managers and leads and keep eye on support staff as well. sometimes even support stafs lie and get agents out of system. without couching or understanding none should be removed from TP. and should give the score card and promotions equally

Likes

I have been working in teleperformance for 7 months and till now my experience is superb amazing, office atmosphere and everything is awesome.. If we talk about salary, career growth, promotion everything is easy to move.... Nice. 🥰

Dislikes

As nothing dislikes came till now.

Work Details

Work policy: Awesome

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I have learnt so many things from here, this company is best for freshers. Training was very good. Salary package is good also

Dislikes

People are not supportive, not a single person if we have any isse we share with TL and AM they don't listen also company doesn't have system for agent still they are hiring new employees, system, mouse headphones everything is worst here, i am gonna leave this company soon.

Likes

They can hire more then 400 people at a time.

Dislikes

1.They can serve notice period as per their preferences without any discussion 2.In hiring process they will lie you and give you fake promises and then they will not provide the bare minimums. 3.Salary is very low for freshers to experience person. 4.The behaviour is very rude and bad by the the admin ,bhr , trainer and everyone....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Hybrid model. Timely fixed salary but not variable one.

Dislikes

Worthless manager/ Director like Pranav Arneja. Director's own concept was not cleared about subject. No help from Manager, toxic work culture. Favourism clearly shown to Nitish Verma, Gaurav Sharma. Below work life balance. Variable amount not credited as committed. No job security at all. Hire & Fire Process is very common. Minimum Skill development opportunity. Zero work satisfaction. Mad US Manager like David Mac(Mad)Knight....Read More

Work Details

Work policy: Only at the time of Client visit

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good place to work for freshers only

Dislikes

Teleperformance agra give some attention to employee benefits you are not providing any cab facility and also the salary is very low, above mentioned facilities are provided by Teleperformance in noida or in ncr than why not in agra, just stop exploiting agra job seekers

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

There is a positive working environment within my team and kind of projects we get are very different from each other providing learning and development opportunities.

Dislikes

The salary growth and appraisal are very poor. There is hardly any salary growth here.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

You will get you salary on time and some people supportive and understand your problems but only some 3/10.

Dislikes

This is my personal opinion and I would like to say about that there is a psychological pressure from your seniors side to do your shift or job , If you are giving good score to your TL or their seniors then you will get your leaves or other benefits like extra time to go for break and half day and all the things, I do not like that why they decide for employee leaves on the basis of the scores they already get monthly leaves and they have rights to take it, and the other things is that I observed My last ACCM did not coach my DSAT's and CSAT's (Dissatisfaction survey and satisfaction survey) they jumped into me in BQ, It is called you will get a some time period in which you have to improve your score if you fail then you will get another chance to improve yourself then you will be terminated, Here is no job security and mind pressure also. Some people good there and some not. In our batch, 2-4 people did not resign, apart from this other batches also came and left. My question is why did they leave the job so quickly, what was the reason for them?...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

To create a positive company process and learn from chat process reviews, consider these key strategies: 1. Establish Clear Objectives: Define what you want to achieve with your chat processes, such as improving customer satisfaction or reducing response times. 2. Gather Feedback: Regularly collect feedback from both customers and team members to identify pain points and areas for improvement. 3. Analyze Data: Use chat logs and metrics to assess performance, track trends, and identify successful strategies. 4. Implement Training: Provide ongoing training for chat representatives to enhance their skills, focusing on communication, problem-solving, and product knowledge. 5. Foster Collaboration: Encourage team collaboration to share insights and best practices from chat interactions. 6. Iterate and Adapt: Regularly review and refine processes based on feedback and data analysis to ensure continuous improvement. 7. Celebrate Successes: Recognize and reward achievements in the chat process to motivate your team and promote a positive work environment. By focusing on these elements, you can create an effective chat process that drives learning and improvement within your company....Read More

Dislikes

Here are some negative aspects related to job security, graveyard shifts, low salaries, and poor work-life balance: 1. Job Security: Frequent layoffs or downsizing can lead to constant anxiety about job stability. Lack of career advancement opportunities contributes to feelings of uncertainty. 2. Graveyard Shifts: Disruption of natural sleep patterns can lead to health issues and fatigue. Social isolation from friends and family who work traditional hours. 3<mark style="background-color: #fff5e4;">. Low Salary: Financial stress makes it difficult to meet basic needs or save for the future</mark>. Low compensation can lead to dissatisfaction and decreased motivation. 4. Poor Work-Life Balance: Difficulty managing personal and professional responsibilities can lead to burnout. Limited time for self-care and leisure activities affects overall well-being. These factors can create a challenging work environment, impacting both employee morale and productivity. Addressing these issues is essential for fostering a healthier workplace....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

HR name Apporva was one of the HR's in Teleperformance switched to Taskus to get high salary and now she is trying to contact the people of Teleperformance to join Taskus for good hike on current CTC. This is how these HR destroy the career of the individual's. This is not fare and an action is required. I was the person she hired for Teleperformance for email support. I left the job just in 2 months because there was no learning and since then I'm working with taskus in one of the premium processes. Just wanna inform all of you guys please don't go for it because it will impact your stability which will further impact your growth. Stay safe and this message is not to hurt anyone it's just for the awareness.......Read More

Dislikes

Na

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.