Teleperformance Thane Reviews

Likes

Salary comes on time. Mostly We get leaves as per the requirement.

Dislikes

Trainer (Janvi Parmar) of CIBIL process is not professional. She plays love games with her Trainees. She mix personal and work life together. She does partiality while giving leaves to trainees.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Full ac almost 16° celcius. Employee shivers in cold but as manger wants no one can complaint about it.

Dislikes

Recently got promoted as MIS executive (tried for almost 5 years, and after getting promotion got to know that my manager was playing favourites and that's the reason I failed in 16 test). But no proper handover of role, TL, AM, Manager don't have any idea about what is going on in department. Executive who are giving handover mentally harassing, they just want to create unnecessary problems by making simple process complex. They want freshers know everything about the process within no time....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Promotion is possible in this company if you give 100% and also if you are little bit lucky. Work culture is good.

Dislikes

Salary and increment is very less. No work life Balance. No bonuses or any types of rewards. If you are employee of the month/employee of the quater or employee of the year they will give just an certificate and trophy that's it.

Likes

My last experience is very good my last TL Sumanta bera and manager Richard is support. TL Sumanta bera and SME Sarika Gaikwad is best team for improvement in carrier all sound is good in last Special thanks to TL Sumanta SME Sarika and BHR also name Sweta Nair they all support me lot. If I am come back in same organisation i wish to work under in same people

Dislikes

Lot of politics inside the organisation.If any person to growth over there performance there crew members not support for that include sme tl's chat process is worst such a discusting over there. TL Abhishek Parab do mental harassment with me.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

The company's clients suddenly decided that every BPO should have 6 working days, but this company only has 5 working days with 1 rotational day off. If you get hired, they'll tell you it's 5 days, but then they might change it. They offer incentives like school, but they don't listen to opinions, increase workload, have strict timepolicies, and engage in favoritism. It feels like they're just playing with us, showing us money, and toying with us....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Basically the Team Lead and team members are helpful, whenever you have any doubt just pinged anyone and you will receive the appropriate and required answer.

Dislikes

For appraisal the policy is way too different, if any employee join after June month like(1-7-2024) the that employee will get the appraisal directly next year (1-1-2026), if in between that a employee get promoted to next level after September month the again the same process his or her appraisal stuck and employee need to work in the same loop. As per the grade the have notice period, If anyone have the 2 month notice period then that employee need to serve the whole notice period and no buy out option available because HOD is not approving, You also cannot minus your notice period with remaining leaves, Also for 1-2 days leave inform them 1 month prior and still that not getting approved and if a WFH employee is not feeling well then still user need to work, No work life balance. More than 45 leaves will not be in cashed and more than 45 leaves will not carry forwarded. Also if the user is having the leave and needed the leaves they are not approving. They can terminate you any time without any reason, one of my colleague got terminated without any reason, she is a top performer and the thing is Manager asked to do 4hr overtime and she said she is unable to do that and for that she got terminated, Basically doing over time is totally depends on employee and still she got terminated, we have a lots of similar cases....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

It's good for freshers and not for experience.

Dislikes

There hygiene is a mess and facilities for toilet and cafeteria is very bad.HR handling with the delicate issue is very bad. No proper infrastructure in all departments.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Teleperformance is a great organisation this company give chance to everyone to prove ourself and also encouraging employees to grow in their company

Dislikes

Transport system is very weak we complaining many times to admin about this but not getting any proper resolution or any changes .

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work style

Dislikes

More importance to client where company holds agents promotions also. Until client don’t give approval promotion letters are not given to agent after getting selected in interview internally.