Teleperformance "Career Growth" Reviews

Likes

I have been working in teleperformance for 7 months and till now my experience is superb amazing, office atmosphere and everything is awesome.. If we talk about salary, career growth, promotion everything is easy to move.... Nice. 🥰

Dislikes

As nothing dislikes came till now.

Work Details

Work policy: Awesome

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I personally don't like this company at all after experiencing pathetic life over here Treating females like a object

Dislikes

Teleperformance has been a challenging experience for me. From the start, I faced numerous difficulties that made my time here quite stressful. The work environment often felt overwhelming, with high expectations and limited support. I struggled with the management's lack of communication, which added to the frustration. There wereinstances where my concerns were not addressed, leaving me feeling undervalued. The workload was often unmanageable, leading to burnout and affecting my overall well-being<mark style="background-color: #fff5e4;">. While I appreciate the opportunities for growth, the negative aspects of my experience have overshadowed the positives</mark>. I hope the company can improve its working conditions for future employees....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Initially you can get growth opportunities right after 9 months of joining. That is the only good thing.

Dislikes

There are a lot of policies in favour of employees however it never helps the employee. Management always finds the way to defend the accused. Have seen this happening in N number of cases hence feel that you are not valued as an employee in Teleperformance. No work life balance. Employees are forced to report to work even thought they are sick and providing medical documents....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

To create a positive company process and learn from chat process reviews, consider these key strategies: 1. Establish Clear Objectives: Define what you want to achieve with your chat processes, such as improving customer satisfaction or reducing response times. 2. Gather Feedback: Regularly collect feedback from both customers and team members to identify pain points and areas for improvement. 3. Analyze Data: Use chat logs and metrics to assess performance, track trends, and identify successful strategies. 4. Implement Training: Provide ongoing training for chat representatives to enhance their skills, focusing on communication, problem-solving, and product knowledge. 5. Foster Collaboration: Encourage team collaboration to share insights and best practices from chat interactions. 6. Iterate and Adapt: Regularly review and refine processes based on feedback and data analysis to ensure continuous improvement. 7. Celebrate Successes: Recognize and reward achievements in the chat process to motivate your team and promote a positive work environment. By focusing on these elements, you can create an effective chat process that drives learning and improvement within your company....Read More

Dislikes

Here are some negative aspects related to job security, graveyard shifts, low salaries, and poor work-life balance: 1. Job Security: Frequent layoffs or downsizing can lead to constant anxiety about job stability. Lack of career advancement opportunities contributes to feelings of uncertainty</mark>. 2. Graveyard Shifts: Disruption of natural sleep patterns can lead to health issues and fatigue. Social isolation from friends and family who work traditional hours. 3. Low Salary: Financial stress makes it difficult to meet basic needs or save for the future. Low compensation can lead to dissatisfaction and decreased motivation. 4. Poor Work-Life Balance: Difficulty managing personal and professional responsibilities can lead to burnout. Limited time for self-care and leisure activities affects overall well-being. These factors can create a challenging work environment, impacting both employee morale and productivity. Addressing these issues is essential for fostering a healthier workplace....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Tp give opportunity to me thanks for TP

Dislikes

There se no growth in Teleperformance 2 year to 5 year employee workers there are no growth in progress. In salary also there is no growth 😔 hope so please grow up the salary it's humble request 🙏

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

WFH Opportunities for career growth like IJPs and training programs.

Dislikes

No work life balance (they expect you to work 15hrs straight without extra pay) No reward only reprimand (top management's policy) 0% job security - you would lose your job anytime. Don't even think about appraisal. 😅

Likes

1.Social interactions and teamwork 2. Structured schedule and routine 3. Access to resources and equipment 4. Opportunities for professional growth and development 5. Sense of accomplishment and purpose 6. Face-to-face communication and collaboration 7. Office culture and camaraderie 8. Learning from colleagues and mentors 9. Career advancement opportunities....Read More

Dislikes

I like to work at Tp. There is nothing that I dislike about TP.

Likes

For experience and learning Teleperformance is a best place, however career path is very low at the place.

Dislikes

I don't know about the other process, however in which process I been this many years we got unnecessary pressure on each level and management also not enough supportive to take care the situation.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The plus point of working in Teleperformance are diversity of people working here , higher leadership is quite involved and approachable , job security , brand that is based on values , delivery and execution . An amazing place to start your career and plenty of growth opportunities that can enable you to work here long term....Read More

Dislikes

Nothing

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.