Teleperformance Senior Customer Service Executive Reviews
based on 641 reviews
Updated 3 Dec, 2024
Overall Rating
3.4/5
How AmbitionBox ratings work?
Category Ratings
3.2
Work-Life balance
3.2
Company culture
3.2
Skill development
3.1
Salary & Benefits
3.1
Work Satisfaction
3.1
Job Security
2.9
Promotions/Appraisal
Teleperformance is rated
3.4 out of 5 stars on
AmbitionBox, based on 641 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
3.4 out of 5 stars on
AmbitionBox, based on 641 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Teleperformance Senior Customer Service Executive Reviews
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641 reviews found
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Senior Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Nov 2024
Likes
You will not grow over here if you don't know buttering your boss
Dislikes
I have worked for 15 months in this company and every month I got new changes in my incentives n the promises they have made during joining
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Sep 2024
Likes
Nothing
Dislikes
A lot , First of all Teleperformance is one of the worst company ever ever i Worked .
They Do not keep transperancy .They will have faviourtism and High politics .Payment They will cheat on your payment . They will not give you F&F and Last PF . Complete Froad Company and their payment staff and process Team is worst ever I work. I had a bad experience
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Similar companies for Senior Customer Service Executive
Salaries are great when it comes to freshers but you will be bored after some time will repeat the same thing so there is learning or skill development.
Dislikes
No skill development since you will repeat the same thing daily and no job security as well.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Goregaon
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 15 Apr 2024
Likes
Easily anyone can get hire, because I have seen many people how doesn't know anything or don't have communication skills they also got hired🤡
Dislikes
Doesn't know how to manage the employees and if employees have any issues then they don't sort it out soon they just keep piling up the work. And no upper manager are competent to help you for anything nor the Hr's. They just do timepass and will tell employees do this that and all.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Mohali
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Apr 2024
Likes
Learning at every step , day to day interaction with employees and addressing on - floor issues has definitely made me grow as the manager and leader . Good place to work and grow.
Dislikes
NA NA NA NA
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Mumbai
Full Time
·
Sound / Light / Technical Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 14 Mar 2024
Likes
Moderate Transport to Reach on time
Salary on Time
Good Environment and Culture to work with
Dislikes
I think I would not Say Dislike however It depends upon on which process you are in : so in my process I would say they should give Refreshments on time not like work straight up for 9 hours.
Senior Customer Service Executive in
Bangalore / Bengaluru (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Dec 2024
Likes
Environment is good at TP
Dislikes
Salary should be more as per work
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Teleperformance.
Senior Customer Service Executive in
Mumbai (working remotely)
Tp is a place where you can learn something but we can't expect a complete professional ethics 😕
Dislikes
Salary and appraisal
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Nov 2024
Likes
It is the worst company anyone can join
Dislikes
Every single thing from office politics to staffs to work life balance they chnage your PH to week offs so that you do not get holidays
Senior Customer Service Executive in
Gurgaon / Gurugram (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Nov 2024
Likes
On time salary...
Dislikes
It should be permanent wfh
Senior Customer Service Executive in
Thane
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Nov 2024
Likes
Excellent wonderful work environment
Dislikes
Rumours
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
New Delhi
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Nov 2024
Likes
Nothing
Dislikes
Human resource and management is next to uneducated
Senior Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Nov 2024
Likes
Work culture is pretty good here
Dislikes
Caffettiera is not good
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 18 Nov 2024
Likes
One of the worst company to work and I would never recommend tp to anyone..
Dislikes
Many dislikes
Senior Customer Service Executive in
Indore
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Nov 2024
Likes
Work culture was very good
Dislikes
Nothing ebrrything was good.. work culture was good...
Senior Customer Service Executive in
New Delhi
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 Nov 2024
Likes
I like job security in TP.
Dislikes
I dislike there is no bonus and no celebration on diwali and no gifts provide on diwali
Senior Customer Service Executive in
New Delhi (working remotely)
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Nov 2024
Likes
Nothing
Dislikes
HR do not know about their policies,
They will deduct salary and will not provide reason,
And will fire you anytime even if your KPI's are up to the mark.
Senior Customer Service Executive in
New Delhi
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 25 Oct 2024
Likes
Culture, people, activities, not the hr department though .
Dislikes
No job security and company hierarchy
Senior Customer Service Executive in
New Delhi (working remotely)
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Oct 2024
Likes
Zero values for employee care with Management trained to harass the staff.
Dislikes
Zero values for employee care with Management trained to harass the staff
People also ask about Teleperformance's Senior Customer Service Executives
Is Teleperformance a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 641 employee reviews, it's clear that most senior customer service executives have an average experience working at Teleperformance. Work-Life balance holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about work-life balance and career growth on AmbitionBox.
Does Teleperformance pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Teleperformance senior customer service executives rate their salary and benefits at 3.1 out of 5, based on 641 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Teleperformance for senior customer service executives, click here.
How is the work culture at Teleperformance for Senior Customer Service Executives?
Work culture at Teleperformance for senior customer service executives is rated 3.2 out of 5 by 641 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance for senior customer service executives, click here.
How is the job security at Teleperformance for Senior Customer Service Executives?
Based on 641 reviews on AmbitionBox, Teleperformance's senior customer service executives rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance for senior customer service executives, click here.
Is work from home available to Senior Customer Service Executives at Teleperformance?
According to AmbitionBox, 45% of Teleperformance's senior customer service executives work from home permanently, 51% work from the office, and 4% follow a hybrid model, based on 40 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Teleperformance for senior customer service executives, click here.
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