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3.9

based on 27.1k Reviews

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Teleperformance Senior Customer Service Executive Reviews

based on 641 reviews
Updated 3 Dec, 2024

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

3.2

Work-Life balance

3.2

Company culture

3.2

Skill development

3.1

Salary & Benefits

3.1

Work Satisfaction

3.1

Job Security

2.9

Promotions/Appraisal

Top Mentions in Teleperformance Senior Customer Service Executive Reviews

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People also ask about Teleperformance's Senior Customer Service Executives

Is Teleperformance a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 641 employee reviews, it's clear that most senior customer service executives have an average experience working at Teleperformance. Work-Life balance holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about work-life balance and career growth on AmbitionBox.
Does Teleperformance pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Teleperformance senior customer service executives rate their salary and benefits at 3.1 out of 5, based on 641 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Teleperformance for senior customer service executives, click here.
How is the work culture at Teleperformance for Senior Customer Service Executives?
Work culture at Teleperformance for senior customer service executives is rated 3.2 out of 5 by 641 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance for senior customer service executives, click here.
How is the job security at Teleperformance for Senior Customer Service Executives?
Based on 641 reviews on AmbitionBox, Teleperformance's senior customer service executives rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance for senior customer service executives, click here.
Is work from home available to Senior Customer Service Executives at Teleperformance?
According to AmbitionBox, 45% of Teleperformance's senior customer service executives work from home permanently, 51% work from the office, and 4% follow a hybrid model, based on 40 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Teleperformance for senior customer service executives, click here.

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Work Policy for Teleperformance Senior Customer Service Executive

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Workplace policy may vary based on Department, Designation and Location.

based on 40 reviews in last 6 months

Work from office

Work from office

51%
Permanent work from home

Permanent work from home

45%
Hybrid

Hybrid

4%

2 days/week from office

2%

Other hybrid work policies

2%

Gender Based Ratings for Teleperformance Senior Customer Service Executive

based on 606 reviews
3.6
Rated by 237 Women

Rated 3.4 for Company Culture and 3.3 for Work-Life Balance

women
3.3
Rated by 369 Men

Rated 3.2 for Work-Life Balance and 3.1 for Salary & Benefits

men

Working Days for Teleperformance Senior Customer Service Executive

based on 641 reviews
Rotational Shift
50%
Monday to Friday
44%
Monday to Saturday
4%
Alternate Saturday off
1%
Other
1%

Work Timings for Teleperformance Senior Customer Service Executive

based on 641 reviews
Flexible timing
Strict (9am - 6pm)
Strict (6.30pm - 3.30am)
64%
2%
2%
32% employees reported other strict timings

Shift Timings for Teleperformance Senior Customer Service Executive

based on 641 reviews
Day shift
Night shift
59%
41%

Business Travel for Teleperformance Senior Customer Service Executive

based on 641 reviews
No travel
69%
Within city
26%
International travel
3%
Within country
2%
Teleperformance Senior Customer Service Executive Salary
based on 2.9k salaries
₹1 L/yr - ₹6 L/yr
8% less than the average Senior Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
31 total responses
onsite
International/On-site exposure
3 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
10 total responses
+5 more benefits
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