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Teleperformance

3.9

based on 30.8k Reviews

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Teleperformance Senior Customer Service Executive Reviews

Updated 28 Mar, 2025

Overall Rating

3.3/5

based on 45 reviews

11% below industry's average

know more

Category Ratings

3.1

Company Culture

3.1

Salary

3.1

Work-Life Balance

3.1

Skill Development

3.0

Work Satisfaction

2.9

Job Security

2.8

Promotions

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

62% employees reported

Rotational Shift

49% employees reported

Flexible timing

63% employees reported

No travel

69% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

257 reviews

3.2

Rated by Men

404 reviews

Teleperformance is rated 3.9 out of 5 stars on AmbitionBox, based on 45 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

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Top Mentions in Teleperformance Senior Customer Service Executive Reviews

Salary (106)

Work Environment (101)

Senior Management (95)

Job Security (66)

Appraisal (45)

Work Culture (41)

45 reviews found

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Senior Customer Service Executive in New Delhi

Full Time

Customer Success, Service & Operations - Other Department

1.0

posted on 28 Mar 2025

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Read Teleperformance Senior Customer Service Executive Reviews based on locations

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Senior Customer Service Executive in Gurgaon / Gurugram

Full Time

Voice / Blended Department

4.0

posted on 17 Jul 2023

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Gurgaon / Gurugram

Full Time

Business Operations Department

4.0

posted on 23 Feb 2022

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer's Response

Thank you for your feedback! All the best!

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Senior Customer Service Executive (working remotely)

Full Time

Payroll & Transactions Department

5.0

posted on 30 Sep 2024

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive (working remotely)

Full Time

Customer Success Department

4.0

posted on 30 Sep 2024

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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Senior Customer Service Executive Jobs at Teleperformance

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Senior Customer Care Executive

Noida

0 - 3 Yrs

₹ 3-5 LPA

HQ - Paris, France

BPO

50k-1 Lakh Employees (India)

IT Services & Consulting

Software Product

People also ask about Teleperformance's Senior Customer Service Executives

Is Teleperformance a good place to work for Senior Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 45 employee reviews, it's clear that most senior customer service executives have an average experience working at Teleperformance. Company culture holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about company culture and career growth on AmbitionBox.

Does Teleperformance pay their Senior Customer Service Executives well?

According to AmbitionBox reviews, Teleperformance senior customer service executives rate their salary and benefits at 3.1 out of 5, based on 45 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Teleperformance for senior customer service executives, click here .

How is the work culture at Teleperformance for Senior Customer Service Executives?

Work culture at Teleperformance for senior customer service executives is rated 3.1 out of 5 by 45 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Teleperformance for senior customer service executives, click here .

How is the job security at Teleperformance for Senior Customer Service Executives?

Based on 45 reviews on AmbitionBox, Teleperformance's senior customer service executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance. To read reviews about job security at Teleperformance for senior customer service executives, click here .

Is work from home available to Senior Customer Service Executives at Teleperformance?

According to AmbitionBox, 25% of Teleperformance's senior customer service executives work from home permanently, 62% work from the office, and 13% follow a hybrid model, based on 77 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

Teleperformance Senior Customer Service Executive Reviews by Locations

Teleperformance Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 45 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 49% of employees reported the wo...