WNS Senior Customer Service Executive salaries in Mumbai

Likes

...est in BPO perhaps, best in the country. The culture too one of the best in BPO. company policies, well in BPO they are one of the highest paying company and my work experience goes good salary and helpful senior management....this combination is the best for professional environment. I had privilege of working with best boss ever in my life Manjula Madam. I will recommend WNS first choice for BPO job rather if I will get an opportunity I will join again.

Dislikes

Black sheep's are everywhere, even in the family. I left job for third person I felt not to be treated the way she was otherwise I lived a royal life in WNS though hospitality industry will remain the best for me, however here I was appreciated and respected by top most management the most.

Likes

...rship skills and bond with colleagues.Would like to add that working hours is 7.5hours but in many process they ask for OT they do pay additional but it's very conservative

Dislikes

Work life balance need to encourage flexible working hours,provide resources for employee well being and recognise the importance of personal time also there are no sat-sun week offs no medi claim

Likes

Good friends I had meet.

Dislikes

Very very less Salary increase and transportation services is wrost. Few manager's behaviour not in good way with the team. Politics happening in the company. Partiality & favourability plays main role.

Likes

Good for freshers

Dislikes

Employer part of pf also deducted from salary no explanation from hr, Night shift allowance is very less almost nothing, if you missed the floor entry time by 2min direct escalation from manager same for transportation if you miss the cab I need to give logical explanation why u miss it

Likes

Salary comes in time, work culture is good.

Dislikes

Leave policy is very bad. There is no sick leave policy. Working hours are strict. Late logins are included in our incentive criteria which is unfair specially in the process I worked for. Sometimes double pay are not paid on time when we work on National holidays , we had to raise ticket for that.