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WNS

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3.4

based on 12.2k Reviews

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WNS Senior Customer Service Executive Reviews

Updated 4 Mar, 2025
Overall Rating
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3.8/5
based on 44 reviews

Rating distribution

Category Ratings

3.6

Job security

3.5

Company culture

3.5

Work-life balance

3.4

Salary

3.3

Skill development

3.3

Work satisfaction

3.0

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What employees say about WNS?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

62% employees reported

Flexible timing

Flexible timing

47% employees reported

No travel

No travel

78% employees reported

View more detailed insights

Gender based rating

4.3
female

Rated by Women

14 reviews

3.5
male

Rated by Men

28 reviews

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Top Mentions in WNS Senior Customer Service Executive Reviews

44 reviews found

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about WNS's Senior Customer Service Executives

How is WNS to work for?
WNS is rated 3.8 out of 5, based on 44 reviews by employees on AmbitionBox. WNS is known for Job security which is rated at the top and given a rating of 3.6. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at WNS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at WNS?
According to AmbitionBox ratings, WNS employees rate its salary and benefits as 3.4 out of 5. You can know more about WNS Salaries at AmbitionBox
How is the work culture at WNS?
Work culture is rated 3.5 at WNS by 44 employees. While job security is rated 3.6 and work-life balance is rated 3.5 at WNS. Read detailed reviews by employees of WNS on AmbitionBox.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 44 WNS reviews submitted by WNS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WNS is the right company for you. 62% of employees reported the working days at W...NS as Monday to Friday. 53% employees reported the work timings at WNS as Strict timing. Read more
WNS Senior Customer Service Executive Salary
based on 143 salaries
₹2.3 L/yr - ₹5.5 L/yr
14% more than the average Senior Customer Service Executive Salary in India
View more details
Employee Benefits for WNS Senior Customer Service Executive
cab
Office cab/shuttle
7 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
5 total responses
officeGym
Office gym
2 total responses
+3 more benefits
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