Reviews

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

WNS

Compare button icon Compare button icon Compare
3.4

based on 12k Reviews

Play video Play video Video summary
Filter reviews by

Clear all

Clear all

WNS Senior Customer Service Executive Reviews

Updated 4 Mar, 2025
Overall Rating
write
3.8/5
based on 44 reviews

Rating distribution

Category Ratings

3.6

Job security

3.5

Company culture

3.5

Work-life balance

3.4

Salary

3.3

Skill development

3.3

Work satisfaction

3.0

Promotions

What employees say about WNS?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

62% employees reported

Flexible timing

Flexible timing

47% employees reported

No travel

No travel

78% employees reported

View more detailed insights

Gender based rating

4.3
female

Rated by Women

14 reviews

3.5
male

Rated by Men

28 reviews

Jobseekers also viewed

TCS Reviews
3.7
 â€˘ 90.5k reviews
Infosys Reviews
3.6
 â€˘ 39.7k reviews
HCLTech Reviews
3.5
 â€˘ 36.5k reviews
Tech Mahindra Reviews
3.5
 â€˘ 35.4k reviews
Cognizant Reviews
3.7
 â€˘ 50.6k reviews
Accenture Reviews
3.8
 â€˘ 57k reviews
Capgemini Reviews
3.7
 â€˘ 42.1k reviews
IBM Reviews
4.0
 â€˘ 22.2k reviews
Genpact Reviews
3.8
 â€˘ 31.8k reviews
Teleperformance Reviews
3.9
 â€˘ 30k reviews
Concentrix Corporation Reviews
3.8
 â€˘ 26.6k reviews
iEnergizer Reviews
4.6
 â€˘ 22.6k reviews
Infosys BPM Reviews
3.6
 â€˘ 9.9k reviews
Conneqt Business Solutions Reviews
3.7
 â€˘ 8.9k reviews
HGS Reviews
3.8
 â€˘ 7k reviews
Omega Healthcare Reviews
3.7
 â€˘ 5k reviews
Firstsource Solutions Reviews
3.7
 â€˘ 4.6k reviews
R1 RCM Reviews
3.9
 â€˘ 3.4k reviews
Conduent Reviews
3.5
 â€˘ 2.7k reviews
Foundever Reviews
3.6
 â€˘ 2k reviews
Top Mentions in WNS Senior Customer Service Executive Reviews
Logo
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

44 reviews found

Sort by: Popular

What people are saying about WNS

View All
a senior associate
1w
Offer Letter
Hi Folks, I am Working in capgemini and getting 4.2LPA with variable. Holding 3 offers for RTR profile with having 3 YOE. 1. WNS Sr. Associate -5.5 + 52K vari... read more
Got a question about WNS?
Ask anonymously on communities.

Read WNS Senior Customer Service Executive Reviews based on locations

3.9
 Pune

 (21)

3.8
 Mumbai

 (13)

Logo
You are reading trusted reviews. Keep reading to find out more about WNS.

Discover interview dos and don'ts from real experiences

Claim your company page and respond to reviews as an employer.

Contribute & help others!
anonymous
You can choose to be anonymous
More about working at WNS

People also ask about WNS's Senior Customer Service Executives

Is WNS a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 44 employee reviews, it's clear that most senior customer service executives have an average experience working at WNS. Job security holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.0.
Does WNS pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, WNS senior customer service executives rate their salary and benefits at 3.4 out of 5, based on 44 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about WNS's senior customer service executives salaries here and to read reviews specifically about salary and benefits at WNS for senior customer service executives, click here .
How is the work culture at WNS for Senior Customer Service Executives?
Work culture at WNS for senior customer service executives is rated 3.5 out of 5 by 44 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at WNS for senior customer service executives, click here .
How is the job security at WNS for Senior Customer Service Executives?
Based on 44 reviews on AmbitionBox, WNS's senior customer service executives rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at WNS.

Recently Viewed

COMPANY BENEFITS

ICICI Bank

Kakinada

6 benefits

COMPANY BENEFITS

ICICI Bank

Junagadh

1 benefit

REVIEWS

HDFC Bank

No Reviews

JOBS

Sun Life Financial

No Jobs

SALARIES

ICICI Bank

REVIEWS

HDFC Bank

No Reviews

COMPANY BENEFITS

Globiva

No Benefits

JOBS

Bajaj Capital

No Jobs

SALARIES

RBL Bank

SALARIES

Yes Bank

Tell us how to improve this page.

WNS Senior Customer Service Executive Reviews by Locations

WNS Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 44 WNS reviews submitted by WNS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WNS is the right company for you. 62% of employees reported the working days at W...NS as Monday to Friday. 53% employees reported the work timings at WNS as Strict timing. Read more
WNS Office Photos
+14
more
WNS Senior Customer Service Executive Salary
based on 144 salaries
â‚ą2.2 L/yr - â‚ą5.5 L/yr
14% more than the average Senior Customer Service Executive Salary in India
View more details
Employee Benefits for WNS Senior Customer Service Executive
cab
Office cab/shuttle
7 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
5 total responses
officeGym
Office gym
2 total responses
+3 more benefits
Compare WNS with

TCS

3.7
Compare

Infosys

3.6
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
write
Rate your company
Rate your company
100% anonymous