Teleperformance Senior Customer Service Associate Reviews

Likes

Terrible experience in Teleperformance. No job security, no knowledge for trainers and team leaders and fully politics. Fraud company in the world. If anyone wanted to terminated within 2 months without pay then your choice is Teleperformance.

Dislikes

No job security. Everything I dislike

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Less Salary according to work load Work Load No Job Security No Work Balance Overtime and didn't pay out Not Providing and Help and facilities No Support in any Form HR / Manger Not Providing job while our process Ramp Down , just for showoff they gave us fake sampathy and not providing any job , if they are proving job , theywill not provide you cab facilitate , work from office 50km of travel , and they will pay you same salary which you are getting in your work form home . Also 6 days working with rotating shift ,but all they thing is also fake they will not re- hire again , it's just for ,that they are you providing job ,but you are not interested, that they wants to show other. Bad orginazation....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

There is nothing to like in TP

Dislikes

I have worst experience with Tp , there is no job security. The management is worst , they dont know how to run a process smoothly and later on management ended up blaming lower level workers agents .

Likes

Nothing.

Dislikes

One of the worst BPOs in India at the moment. I have been working at Teleperformance for the last 8 months and still have no job security. The management is poor; they don't care about your knowledge, only about increasing the NPS score (one of the parameters). If you have great product knowledge, they expect more work from you but promote someone else who doesn't have enough process knowledge. Some agents haven't done any work for the last 6-7 months, yet they're receiving much higher salaries than those who are doing a lot of work for the process....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Nothing

Dislikes

Everything because there is no security for your job n also no promotion I have completed more than 2 yrs in this company n they give m 600 rs as appraisal after working 2yrs I got this amt as my appraisal such worst company I have ever seen I working here because they give wfh but this company is worst n also they do frauds with there employees once there work will be ended they will terminate the agents for giving such silly reasons n also one lady is working her name is Shilpasnigdha Das she is such worst women I have ever seen in my life I don’t who give her a position of AM of company Teleperformance no manners no attiqutes she just humiliated the agents everytime n talking nonsense n also worst management this company h no security for job...Read More

Work Details

Work policy: 1 day week I off

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Colleagues where good & helpful.

Dislikes

No appreciation at all during RnR even after performing your best & being best performer on the floor. Promotion on the basis of favouritism & not to deserving employees. Salary absolutely low compared to competitive companies. Management has zero level IQ in handling client calls & just give agents more pressure by agreeing to stupid client calls.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Everything is on an average

Dislikes

Salary, Shift Time, Work Load, If you are the Deserving one then you will be getting used like a chewing gum. Always you can see how to plat those cards.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

There's nothing good. They will Just let you go for reason all of a sudden on any given day. They claim to be top 25 companies in the world. Visit Gurgaon sites once. U ll feel a domestic process is better than Teleperformance. They will do everything electronically but management is going to kill this company once and for all

Dislikes

Their meals, cab facility, senior management are poisonous. People just reaching on operations are being told they are released after just 1 month on the floor. The reason was because agents were getting too much avail time and yes to any new comer there are no systems on the floor. Beware of the vicious snake ready to bite the behind.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes