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Teleperformance
3.9
based on 29.9k Reviews
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Teleperformance Senior Customer Service Associate Benefits
Updated on 30 Jun, 2022
Employee reported benefits
7 benefits available at Teleperformance
Office Perks
Professional Support
Health & Insurance
Time Off
Financial Benefits
Office Perks
17 total responses
Office cab/shuttle
9 total responses
Cafeteria
6 total responses
Free meal
1 total response
Office gym
1 total response
Professional Support & Learning
12 total responses
Job/Soft skill training
11 total responses
Professional degree assistance
1 total response
Health & Insurance
2 total responses
Health insurance
2 total responses
Time Off
no data available
Financial Benefits
no data available
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Teleperformance Senior Customer Service Associate Benefit Reviews by Employees
Senior Customer Service Associate in Mumbai, MaharashtraCustomer Success, Service & Operationsposted on 2 Oct 2024Discrimination, biased, politics, shift timing, management, incentives program, cab.... Read More
Senior Customer Service Associate in Mumbai, MaharashtraCustomer Success, Service & Operationsposted on 23 Feb 2023Company's culture and one of the best canteen I have ever seen. Read More
Senior Customer Service Associate in ChennaiOtherposted on 23 Dec 2023Transport cafeteria foods work shift timings work floor Read More
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a deputy manager
4d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Senior Customer Service Associate Reviews and Ratings
based on 223 reviews
3.1/5
Rating in categories
3.0
Skill development
3.0
Work-life balance
3.1
Salary
3.0
Job security
3.0
Company culture
2.7
Promotions
3.0
Work satisfaction
Reviews
There is nothing to like in TP
Explore 223 Reviews and Ratings
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