Teleperformance Senior Customer Service Associate Reviews

Likes

Terrible experience in Teleperformance. No job security, no knowledge for trainers and team leaders and fully politics. Fraud company in the world. If anyone wanted to terminated within 2 months without pay then your choice is Teleperformance.

Dislikes

No job security. Everything I dislike

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

All are supportive at the work place.

Dislikes

Nothing.

Work Details

Work days: Rotational Shift

Likes

Juz go with the flow

Dislikes

No job security

Likes

Excellent

Dislikes

Nothing it's all good except transportation

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I did not like the environment and people

Dislikes

Management sucks

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Training

Dislikes

My worst job ever was when I worked for a non-profit organization with Teleperformance in Marathahalli location. The job description was very vague, so I had difficulties knowing what I was responsible for at work, they will remove the people like tissue paper. They don't have minimum commonsense and BHR team don't know how to respect to the agents. They have own policy which no one can handle and follow . I scheduled a meeting with my manager to discuss the issue but they will debuted with me but HR, BHR, Manager no one can responded properly. They will remove the people if your performance is good also and they will say you that due to layoff we are removing the head counts. My best advice for everyone is don't join this Teleperformance company. I don't feel like my voice is heard in our team meetings. I've noticed some of our quieter team members don't have the chance to speak in meetings. Please make an effort to ensure everyone has the opportunity to contribute. Trainer's and Team leader's are good apart from these people HR, BHR, and total management is bull shit thing. They are using the people like tissue paper and throwing out from the organisation. I raised a ticket but BHR was closed my ticket by giving the silly response which is unprofessional way. Totally the worst management from HR and BHR team....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Hii Friends In my Opinion To get or join Teleperfomance is the best opportunity. In Teleperfomance My Experience was great. In future if I get the chance to join again Teleperfomance I will definitely do that.

Dislikes

NA

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Only thing I like is that they pay salary on time or before. That's the only pro

Dislikes

If you are interested in working with Teleperformance I'll give you 5 reasons not to join their company. 1. Joining teleperformance is not a problem but the process in which you'll be hired can make a huge huge difference. The process in which I was it was hell 2. Their work culture is worst like literally worst....nobody cares about you they consider you are the robot and expect you to work 9 hours or more and if one day you completed 8 hours 58min then you'll get a scolding from your TL. Like literally if you are going through personal problems or unluckily any problem that arise in your life company doesn't care about your mental health they expect you to work on time and like a robot without any feelings. 3. They exploit a lot. Please make sure you enquire about salary packages with the people around in your process I realised after 6 months that I was getting 30% less salary than my colleague who joined the company at the same time and was performing even worse than me. 4. No appraisals at all no proper incentive nothing. If In a year you performed great 10months and in 11th and 12th month your performance is below expectations they cancel appraisal and say from the past 2 month you are performing very bad which doesn't make any sense.... 5. Very very worst company please don't get your mental health fu** too much work pressure especially if the process is not that good....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

No likes this is the worst company ever, please do not join!!!!! You'll regret for your whole life!!!!

Dislikes

No work life balance, poor management, politics, they hire saying 5 day working but make us do 6 day working, force us to do OT and never approves our planned leaves, TL always marking incorrect attendance and nobody is helpful!!!! Worst company to ever work at!!! Join at your own risk guyz.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

While working in TelePerformance I like constant upgrades in tools or applications with training to provide better quality service. Monthly Online modules with refresher training modules helped to carry on tasks without fail with great and best achievement on KPI metrics.

Dislikes

Apraisal was low, job wasn't secure under process ramped down reasoning.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company staff and admin were very nice and salary is really good for freshers.

Dislikes

No work life balance and too much rotational shifts with no proper weekoff

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

CANTEEN FOOD

Dislikes

COMPANY DOES NOT HAVE EMPLOYEES ACCOMODATION FACILITY

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.