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Teleperformance Senior Customer Service Associate Reviews

Updated 12 Mar, 2025
Overall Rating
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3.1/5
based on 227 reviews

Rating distribution

Category Ratings

3.1

Salary

3.0

Company culture

3.0

Work-life balance

3.0

Skill development

3.0

Work satisfaction

2.9

Job security

2.6

Promotions

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

66% employees reported

Rotational Shift

Rotational Shift

55% employees reported

Flexible timing

Flexible timing

51% employees reported

No travel

No travel

70% employees reported

Gender based rating

3.0
female

Rated by Women

65 reviews

3.2
male

Rated by Men

147 reviews

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Top Mentions in Teleperformance Senior Customer Service Associate Reviews
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227 reviews found

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Top Teleperformance Senior Customer Service Associate Interview Questions

Q1. What do you know about Customer service ?
Q2. What is ram used in the computer for
Q3. Technical and non technical kills in hand

Read Teleperformance Senior Customer Service Associate Reviews based on locations

3.5
 Chennai

 (44)

3.1
 Mumbai

 (38)

3.3
 Thane

 (17)

2.7
 Gurgaon / Gurugram

 (17)

2.9
 Kolkata

 (11)

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People also ask about Teleperformance's Senior Customer Service Associates

Is Teleperformance a good place to work for Senior Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 227 employee reviews, it's clear that most senior customer service associates have an average experience working at Teleperformance. Salary holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about salary and career growth on AmbitionBox.
Does Teleperformance pay their Senior Customer Service Associates well?
According to AmbitionBox reviews, Teleperformance senior customer service associates rate their salary and benefits at 3.1 out of 5, based on 227 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's senior customer service associates salaries here and to read reviews specifically about salary and benefits at Teleperformance for senior customer service associates, click here .
How is the work culture at Teleperformance for Senior Customer Service Associates?
Work culture at Teleperformance for senior customer service associates is rated 3.0 out of 5 by 227 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Teleperformance for senior customer service associates, click here .
How is the job security at Teleperformance for Senior Customer Service Associates?
Based on 227 reviews on AmbitionBox, Teleperformance's senior customer service associates rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance. To read reviews about job security at Teleperformance for senior customer service associates, click here .
Is work from home available to Senior Customer Service Associates at Teleperformance?
According to AmbitionBox, 27% of Teleperformance's senior customer service associates work from home permanently, 66% work from the office, and 7% follow a hybrid model, based on 38 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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Teleperformance Senior Customer Service Associate Salary
based on 950 salaries
₹1 L/yr - ₹5.2 L/yr
5% more than the average Senior Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
9 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
2 total responses
officeGym
Office gym
1 total response
+3 more benefits
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