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Filter reviews by Teleperformance Senior Customer Service Associate Reviews
Overall Rating
based on 225
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
64% employees reported
Rotational Shift
55% employees reported
Flexible timing
51% employees reported
No travel
70% employees reported
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Gender based rating
Rated by Women
65 reviews
Rated by Men
145 reviews
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a deputy manager
5d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
Got a question about Teleperformance?
Ask anonymously on communities.
Q1. What do you know about Customer service ?
Q2. What is ram used in the computer for
Q3. Technical and non technical kills in hand
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Teleperformance.
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People also ask about Teleperformance's Senior Customer Service Associates
Is Teleperformance a good place to work for Senior Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 225 employee reviews, it's clear that most senior customer service associates have an average experience working at Teleperformance.
Salary holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.6.
Read reviews about
salary
and
career growth
on AmbitionBox.
Does Teleperformance pay their Senior Customer Service Associates well?
According to AmbitionBox reviews, Teleperformance senior customer service associates rate their salary and benefits at 3.1 out of 5, based on 225 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's senior customer service associates salaries
here
and to read reviews specifically about salary and benefits at Teleperformance for senior customer service associates,
click here
.
How is the work culture at Teleperformance for Senior Customer Service Associates?
Work culture at Teleperformance for senior customer service associates is rated 3.0 out of 5 by 225 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Teleperformance for senior customer service associates,
click here
.
How is the job security at Teleperformance for Senior Customer Service Associates?
Based on 225 reviews on AmbitionBox, Teleperformance's senior customer service associates rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance. To read reviews about job security at Teleperformance for senior customer service associates,
click here
.
Is work from home available to Senior Customer Service Associates at Teleperformance?
According to AmbitionBox, 31% of Teleperformance's senior customer service associates work from home permanently, 64% work from the office, and 5% follow a hybrid model, based on 38 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
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Teleperformance Senior Customer Service Associate Reviews by Locations
- Teleperformance Senior Customer Service Associate Chennai Reviews
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- Teleperformance Senior Customer Service Associate Bangalore / Bengaluru Reviews
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Office cab/shuttle
9 total
responses
Free meal
1 total
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Health insurance
2 total
responses
Office gym
1 total
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