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3.9

based on 27.5k Reviews

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Teleperformance Senior Customer Service Executive Mumbai Reviews

based on 98 reviews
Updated 5 Jan, 2025

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.4

Salary & Benefits

3.3

Company culture

3.3

Work-Life balance

3.3

Skill development

3.2

Job Security

3.1

Promotions/Appraisal

3.1

Work Satisfaction

Top Mentions in Teleperformance Senior Customer Service Executive Mumbai Reviews

98 reviews found

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Career Advice
2w (edited)
an associate technical leader
Toxic Work Environment
Hi Everyone. I recently joined a company to grow, but the work environment is toxic. The manager is rude, doesn’t guide, and gets angry when I ask questions. They rely on Excel for tasks instead of proper tools like Jira, and tasks lack clear details. Many seniors have quit, and the team is disorganized. HR couldn’t help, and the stress is affecting my mental health. Should I stay or resign? Will leaving early harm my career? If I stay, how can I manage this .without losing my peace?
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People also ask about Teleperformance, Mumbai Senior Customer Service Executives

Is Teleperformance, Mumbai a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 98 employee reviews, it's clear that most senior customer service executives have an average experience working at Teleperformance, Mumbai. Salary & Benefits holds the highest rating at 3.4, while work satisfaction is rated the lowest amongst all factors at 3.1. Read reviews about salary & benefits and work satisfaction on AmbitionBox.
Does Teleperformance, Mumbai pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Teleperformance, Mumbai senior customer service executives rate their salary and benefits at 3.4 out of 5, based on 98 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Mumbai's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Teleperformance, Mumbai for senior customer service executives, click here.
How is the work culture at Teleperformance, Mumbai for Senior Customer Service Executives?
Work culture at Teleperformance, Mumbai for senior customer service executives is rated 3.3 out of 5 by 98 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance, Mumbai for senior customer service executives, click here.
How is the job security at Teleperformance, Mumbai for Senior Customer Service Executives?
Based on 98 reviews on AmbitionBox, Teleperformance, Mumbai's senior customer service executives rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance, Mumbai for senior customer service executives, click here.

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Teleperformance Senior Customer Service Executive Reviews by Locations

Teleperformance Mumbai Reviews by Designations

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AmbitionBox has 98 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 62% of empl...oyees reported the working days at Teleperformance as Rotational Shift. 70% employees reported the work timings at Teleperformance as Flexible timing. Read more

Gender Based Ratings for Teleperformance Senior Customer Service Executive Mumbai

based on 92 reviews
3.9
Rated by 30 Women

Rated 4.0 for Company Culture and 3.9 for Work-Life Balance

women
3.5
Rated by 62 Men

Rated 3.4 for Salary & Benefits and 3.3 for Skill Development

men

Working Days for Teleperformance Senior Customer Service Executive Mumbai

based on 98 reviews
Rotational Shift
62%
Monday to Friday
33%
Other
3%
Monday to Saturday
1%
Alternate Saturday off
1%

Work Timings for Teleperformance Senior Customer Service Executive Mumbai

based on 98 reviews
Flexible timing
Strict (1pm - 10pm)
Strict (10.30pm - 6.30pm)
70%
5%
2%
23% employees reported other strict timings

Shift Timings for Teleperformance Senior Customer Service Executive Mumbai

based on 98 reviews
Day shift
Night shift
62%
38%

Business Travel for Teleperformance Senior Customer Service Executive Mumbai

based on 98 reviews
No travel
59%
Within city
36%
International travel
4%
Within country
1%
Teleperformance Senior Customer Service Executive Salaries in Mumbai
based on 641 salaries
₹1.1 L/yr - ₹5.5 L/yr
9% less than the average Senior Customer Service Executive Salary in India
View more details
Employee Benefits for Teleperformance Senior Customer Service Executive Mumbai
cab
Office cab/shuttle
4 total responses
healthInsurance
Health insurance
1 total response
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
4 total responses
+1 more benefit
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