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Customer Service Executive interview
Q1. Q.9 what do you know about BPO or teleperformance?
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asked in
Customer Service Executive interview
Q2. What is key performance indicator ( kpi )
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Customer Service Executive interview
Q3. Why you want to join teleperformance ?
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Q4. How will you handle a irritated customer?
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Q5. Why is it important to satisfy a customer?
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Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers:
1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus
Position - manager
2. Infinite computer solutions - 30 lpa fixed
3. Deloitte - Still negotiating trying for 30-35 lpa
I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year.
Please let me know your insights.
Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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People also ask about Teleperformance, Agra Customer Service Executives
Is Teleperformance, Agra a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 53 employee reviews, it's clear that most customer service executives have an average experience working at Teleperformance, Agra. Company culture holds the highest rating at 3.8, while job security is rated the lowest amongst all factors at 2.7. Read reviews about company culture and job security on AmbitionBox.
Does Teleperformance, Agra pay their Customer Service Executives well?
According to AmbitionBox reviews, Teleperformance, Agra customer service executives rate their salary and benefits at 2.9 out of 5, based on 53 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance, Agra's customer service executives salaries here and to read reviews specifically about salary and benefits at Teleperformance, Agra for customer service executives, click here.
How is the work culture at Teleperformance, Agra for Customer Service Executives?
Work culture at Teleperformance, Agra for customer service executives is rated 3.8 out of 5 by 53 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance, Agra for customer service executives, click here.
How is the job security at Teleperformance, Agra for Customer Service Executives?
Based on 53 reviews on AmbitionBox, Teleperformance, Agra's customer service executives rate job security at 2.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Agra. To read reviews about job security at Teleperformance, Agra for customer service executives, click here.
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Teleperformance Customer Service Executive Reviews by Locations
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Teleperformance Agra Reviews by Designations
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Gender Based Ratings for Teleperformance Customer Service Executive Agra
based on 46 reviews
Rated by 9
Women
Rated by 37
Men
Working Days for Teleperformance Customer Service Executive Agra
based on 53 reviews
Rotational Shift
62%
Monday to Saturday
24%
Monday to Friday
7%
Other
7%
Work Timings for Teleperformance Customer Service Executive Agra
based on 53 reviews
Flexible timing
Strict (7am - 4pm)
Strict (4pm - 1am)
68%
12%
8%
12% employees reported other strict timings
Shift Timings for Teleperformance Customer Service Executive Agra
based on 53 reviews
Night shift
Day shift
50%
50%
Business Travel for Teleperformance Customer Service Executive Agra
based on 53 reviews
No travel
55%
Within city
32%
International travel
8%
Within country
5%
Teleperformance Customer Service Executive
Salaries in Agra
based on 160 salaries
₹0.9
L/yr - ₹5
L/yr
At
par with the average Customer Service Executive Salary in India
View more details
Job/Soft skill training
2 total
responses
Cafeteria
2 total
responses
Retirement benefits
0 total
responses
Office cab/shuttle
0 total
responses
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