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Teleperformance Customer Service Executive Agra Reviews

Updated 23 Feb, 2025
Overall Rating
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3.2/5
based on 55 reviews

Rating distribution

Category Ratings

3.6

Skill development

3.5

Company culture

3.3

Work satisfaction

3.1

Work-life balance

2.9

Promotions

2.7

Salary

2.6

Job security

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

63% employees reported

Flexible timing

Flexible timing

68% employees reported

No travel

No travel

55% employees reported

Gender based rating

3.0
female

Rated by Women

9 reviews

3.1
male

Rated by Men

39 reviews

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Top Mentions in Teleperformance Customer Service Executive Agra Reviews
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55 reviews found

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Top Teleperformance Customer Service Executive Interview Questions

Q1. Q.9 what do you know about BPO or teleperformance?
Q2. What is key performance indicator ( kpi )

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Q3. Why you want to join teleperformance ?
Q4. How will you handle a irritated customer?
Q5. Why is it important to satisfy a customer?

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Read Teleperformance Reviews based on similar designations

3.8
 Customer Service Associate

 (103)

4.5
 Team Lead

 (28)

3.0
 Customer Care Executive

 (22)

3.0
 Customer Service Representative

 (11)

3.6
 Customer Support Associate

 (9)

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People also ask about Teleperformance, Agra Customer Service Executives

Is Teleperformance, Agra a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 55 employee reviews, it's clear that most customer service executives have an average experience working at Teleperformance, Agra. Skill development holds the highest rating at 3.6, while job security is rated the lowest amongst all factors at 2.6.
Does Teleperformance, Agra pay their Customer Service Executives well?
According to AmbitionBox reviews, Teleperformance, Agra customer service executives rate their salary and benefits at 2.7 out of 5, based on 55 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance, Agra's customer service executives salaries here and to read reviews specifically about salary and benefits at Teleperformance, Agra for customer service executives, click here .
How is the work culture at Teleperformance, Agra for Customer Service Executives?
Work culture at Teleperformance, Agra for customer service executives is rated 3.5 out of 5 by 55 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Teleperformance, Agra for Customer Service Executives?
Based on 55 reviews on AmbitionBox, Teleperformance, Agra's customer service executives rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Agra.

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Teleperformance Customer Service Executive Salaries in Agra
based on 164 salaries
₹1 L/yr - ₹6 L/yr
At par with the average Customer Service Executive Salary in India
View more details
softskill
Job/Soft skill training
2 total responses
meal
Cafeteria
2 total responses
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
View All
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