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3.9

based on 27.9k Reviews

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Teleperformance Customer Service Associate Gurgaon / Gurugram Reviews

based on 255 reviews
Updated 12 Dec, 2024

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.7

Skill development

3.5

Job Security

3.4

Company culture

3.3

Work Satisfaction

3.3

Work-Life balance

3.2

Salary & Benefits

3.1

Promotions/Appraisal

Top Mentions in Teleperformance Customer Service Associate Gurgaon / Gurugram Reviews

255 reviews found

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Preparation for teleperformance interview
Hi, I'm jobless. Looking for the teleperformance interview job. But I want to get selected here. Please tell me the interview process so I can practice. I'm running out of savings.
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Top Teleperformance Customer Service Associate Interview Questions

asked in Customer Service Associate interview
Q1. Situational: If customer gets damaged product and he is saying he want to r ... read more
View answers (38)
asked in Customer Service Associate interview
Q2. What is the important part of appology to the customer?
View answers (5)

Get interview-ready with top interview questions

View all 33 questions
asked in Customer Service Associate interview
Q3. What is customer service? What is your daily routine? What did BPO industry ... read more
View answers (4)
asked in Customer Service Associate interview
Q4. What do you understand by the term ‘customer service’ ?
View answers (3)
asked in Customer Service Associate interview
Q5. Do you think the quality of customer service in India is poor?
View answers (2)
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People also ask about Teleperformance, Gurgaon / Gurugram Customer Service Associates

Is Teleperformance, Gurgaon / Gurugram a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 255 employee reviews, it's clear that most customer service associates have an average experience working at Teleperformance, Gurgaon / Gurugram. Skill development holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about skill development and career growth on AmbitionBox.
Does Teleperformance, Gurgaon / Gurugram pay their Customer Service Associates well?
According to AmbitionBox reviews, Teleperformance, Gurgaon / Gurugram customer service associates rate their salary and benefits at 3.2 out of 5, based on 255 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Gurgaon / Gurugram's customer service associates salaries here and to read reviews specifically about salary and benefits at Teleperformance, Gurgaon / Gurugram for customer service associates, click here.
How is the work culture at Teleperformance, Gurgaon / Gurugram for Customer Service Associates?
Work culture at Teleperformance, Gurgaon / Gurugram for customer service associates is rated 3.4 out of 5 by 255 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance, Gurgaon / Gurugram for customer service associates, click here.
How is the job security at Teleperformance, Gurgaon / Gurugram for Customer Service Associates?
Based on 255 reviews on AmbitionBox, Teleperformance, Gurgaon / Gurugram's customer service associates rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance, Gurgaon / Gurugram for customer service associates, click here.

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Teleperformance Customer Service Associate Reviews by Locations

Teleperformance Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 255 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 45% of emp...loyees reported the working days at Teleperformance as Rotational Shift. 52% employees reported the work timings at Teleperformance as Strict timing. Read more

Gender Based Ratings for Teleperformance Customer Service Associate Gurgaon / Gurugram

based on 244 reviews
3.6
Rated by 70 Women

Rated 3.8 for Job Security and 3.8 for Skill Development

women
3.5
Rated by 174 Men

Rated 3.6 for Skill Development and 3.4 for Job Security

men

Working Days for Teleperformance Customer Service Associate Gurgaon / Gurugram

based on 255 reviews
Rotational Shift
45%
Monday to Saturday
43%
Other
6%
Monday to Friday
5%
Alternate Saturday off
1%

Work Timings for Teleperformance Customer Service Associate Gurgaon / Gurugram

based on 255 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
48%
21%
5%
26% employees reported other strict timings

Shift Timings for Teleperformance Customer Service Associate Gurgaon / Gurugram

based on 255 reviews
Day shift
Night shift
93%
7%

Business Travel for Teleperformance Customer Service Associate Gurgaon / Gurugram

based on 255 reviews
No travel
73%
Within city
24%
Within country
2%
International travel
1%
Teleperformance Customer Service Associate Salaries in Gurgaon / Gurugram
based on 520 salaries
₹1 L/yr - ₹4.2 L/yr
7% less than the average Customer Service Associate Salary in India
View more details
Employee Benefits for Teleperformance Customer Service Associate Gurgaon / Gurugram
cab
Office cab/shuttle
7 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
16 total responses
+1 more benefit
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